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False advertising
My wife and i went to the Domincan Republic this summer and we were guaranteed an ocean view room. Those rooms do not exist at that resort. We were moved at the resort to a room "closer" to the ocean, but that was still a few hundred yards away and covered by trees. we have argued endlessly with Vacations To Go and received nothing but the promise of an upgrade next time we go...I don't want any promises, i want to be compensated for what we never received...that is falling on "deaf" ears. We are extremely disapointed with Vacations to go and we will never use them again.
The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
scam?
i'm looking at booking a cruse with this company and because they give such a good deal are they a real and true company or are they a scam? thanks. peter j
Read full review of Vacations To Go and 56 commentsAbout Vacations To Go
Vacations To Go is a well-established travel agency that specializes in providing affordable and exciting vacation packages to travelers all around the world. With over 30 years of experience in the travel industry, Vacations To Go has become a trusted name in the business, offering a wide range of vacation options to suit every budget and preference.
One of the key features of Vacations To Go is their commitment to providing excellent customer service. Their team of experienced travel agents is available 24/7 to assist customers with any questions or concerns they may have about their vacation package. Whether you need help choosing the perfect destination, finding the best deals, or making travel arrangements, the friendly and knowledgeable staff at Vacations To Go are always ready to help.
Another advantage of booking with Vacations To Go is their extensive selection of vacation packages. From all-inclusive resorts in the Caribbean to European river cruises, they offer a wide range of options to suit every traveler's needs. They also offer a variety of themed vacations, such as adventure travel, family vacations, and luxury getaways, making it easy to find the perfect vacation for your interests and budget.
In addition to their excellent customer service and diverse selection of vacation packages, Vacations To Go also offers competitive pricing. They work with top travel suppliers to negotiate the best rates and pass those savings on to their customers. They also offer a variety of payment options, including flexible payment plans, to make it easy for travelers to budget for their dream vacation.
Overall, Vacations To Go is a reliable and reputable travel agency that offers a wide range of vacation options at competitive prices. With their commitment to customer service and extensive experience in the travel industry, they are a great choice for anyone looking to plan a memorable and affordable vacation.
One of the key features of Vacations To Go is their commitment to providing excellent customer service. Their team of experienced travel agents is available 24/7 to assist customers with any questions or concerns they may have about their vacation package. Whether you need help choosing the perfect destination, finding the best deals, or making travel arrangements, the friendly and knowledgeable staff at Vacations To Go are always ready to help.
Another advantage of booking with Vacations To Go is their extensive selection of vacation packages. From all-inclusive resorts in the Caribbean to European river cruises, they offer a wide range of options to suit every traveler's needs. They also offer a variety of themed vacations, such as adventure travel, family vacations, and luxury getaways, making it easy to find the perfect vacation for your interests and budget.
In addition to their excellent customer service and diverse selection of vacation packages, Vacations To Go also offers competitive pricing. They work with top travel suppliers to negotiate the best rates and pass those savings on to their customers. They also offer a variety of payment options, including flexible payment plans, to make it easy for travelers to budget for their dream vacation.
Overall, Vacations To Go is a reliable and reputable travel agency that offers a wide range of vacation options at competitive prices. With their commitment to customer service and extensive experience in the travel industry, they are a great choice for anyone looking to plan a memorable and affordable vacation.
Vacations To Go Customer Reviews Overview
Vacations To Go is a popular online travel agency that offers a wide range of vacation packages, cruises, and tours to destinations all over the world. The company has received numerous positive reviews from satisfied customers who have praised its excellent customer service, competitive pricing, and wide selection of travel options.
Many customers have reported that Vacations To Go offers some of the best deals on cruises and vacation packages, with prices that are often significantly lower than those offered by other travel agencies. The company also offers a price match guarantee, which ensures that customers always get the best possible price on their travel bookings.
In addition to its competitive pricing, Vacations To Go has also received praise for its excellent customer service. Many customers have reported that the company's travel agents are knowledgeable, helpful, and responsive, and are always willing to go the extra mile to ensure that customers have a great travel experience.
Vacations To Go also offers a wide range of travel options, including cruises, all-inclusive resorts, guided tours, and more. Customers can choose from a variety of destinations, including popular tourist spots like the Caribbean, Europe, and Hawaii, as well as more off-the-beaten-path locations like Antarctica and the Galapagos Islands.
Overall, Vacations To Go is a highly recommended travel agency that offers excellent value, great customer service, and a wide selection of travel options. Whether you're planning a romantic getaway, a family vacation, or an adventure-filled trip, Vacations To Go has something for everyone.
Many customers have reported that Vacations To Go offers some of the best deals on cruises and vacation packages, with prices that are often significantly lower than those offered by other travel agencies. The company also offers a price match guarantee, which ensures that customers always get the best possible price on their travel bookings.
In addition to its competitive pricing, Vacations To Go has also received praise for its excellent customer service. Many customers have reported that the company's travel agents are knowledgeable, helpful, and responsive, and are always willing to go the extra mile to ensure that customers have a great travel experience.
Vacations To Go also offers a wide range of travel options, including cruises, all-inclusive resorts, guided tours, and more. Customers can choose from a variety of destinations, including popular tourist spots like the Caribbean, Europe, and Hawaii, as well as more off-the-beaten-path locations like Antarctica and the Galapagos Islands.
Overall, Vacations To Go is a highly recommended travel agency that offers excellent value, great customer service, and a wide selection of travel options. Whether you're planning a romantic getaway, a family vacation, or an adventure-filled trip, Vacations To Go has something for everyone.
Overview of Vacations To Go complaint handling
Vacations To Go reviews first appeared on Complaints Board on Oct 24, 2009.
The latest review Disastrous Experience with Vacations To Go: A Warning to Others was posted on Jun 6, 2023.
The latest complaint No complaint was resolved on Jul 10, 2012. Vacations To Go has an average consumer rating of 2 stars from 32 reviews.
Vacations To Go has resolved 3 complaints.
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Vacations To Go contacts
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Vacations To Go phone numbers+1 (713) 974-2121+1 (713) 974-2121Click up if you have successfully reached Vacations To Go by calling +1 (713) 974-2121 phone number 0 0 users reported that they have successfully reached Vacations To Go by calling +1 (713) 974-2121 phone number Click up if you have UNsuccessfully reached Vacations To Go by calling +1 (713) 974-2121 phone number 0 0 users reported that they have UNsuccessfully reached Vacations To Go by calling +1 (713) 974-2121 phone numberCustomer Service+1 (713) 957-1705+1 (713) 957-1705Click up if you have successfully reached Vacations To Go by calling +1 (713) 957-1705 phone number 0 0 users reported that they have successfully reached Vacations To Go by calling +1 (713) 957-1705 phone number Click up if you have UNsuccessfully reached Vacations To Go by calling +1 (713) 957-1705 phone number 0 0 users reported that they have UNsuccessfully reached Vacations To Go by calling +1 (713) 957-1705 phone numberTravel Agent+1 (800) 338-4962+1 (800) 338-4962Click up if you have successfully reached Vacations To Go by calling +1 (800) 338-4962 phone number 0 0 users reported that they have successfully reached Vacations To Go by calling +1 (800) 338-4962 phone number Click up if you have UNsuccessfully reached Vacations To Go by calling +1 (800) 338-4962 phone number 0 0 users reported that they have UNsuccessfully reached Vacations To Go by calling +1 (800) 338-4962 phone numberCounselor
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Vacations To Go emailscontact@vacationstogo.com100%Confidence score: 100%Support
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Vacations To Go address5851 San Felipe Street, Suite 500, Houston, Texas, 77057, United States
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Vacations To Go Category
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Vacations To Go did this to us on the phone too. They quote a real good price
for an inside cabin on a cruise on their website, you call to book it.
They claim that rate is for two bunk beds. You simply want a double bed as in|
all hotel rooms, $50 MORE PER PERSON. Scam artist at VTG.
Arube a---my wife and I were promised two queen beds as my son and I are over 6 foot tall. When I got to the Mariott Hotel in Aruba, the Marriott staff advised me that the only way you can get two queen beds is with a 3 bedroom villa. They would not up grade, so the four of us spent over $5000, plus food on a vacation with one queen bed and a sofa bed. Documents in the room stated that the room should only be occurppied by two people? What a real marketing scam?
My wife and I had similar experience on a trip to St. Thomas. Promised a Beachfront Condo and received a third floor View of the beach. Access was out back door down stairs and around a bldg. Also told we would sit together on flights and had separate seats. They give impression of one thing and deliver much less.