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"Vacation Promotions" Calls you from either a number like [protected] or [protected] and offers discounted travel accomodations which in my case was $299.00 although it started out at much higher price and dropped as I showed little interest.
Upon sweetening the offer and accepting it they will try and upsell you a Travel Club Membership for $59.95 which is suppose to be a one time fee with no annual or monthly recurring fees and which is suppose to include discount vouchers such as an $800.00 AirFare Voucher to be used on any airline of your choosing and is suppose to be good for 60 months.
Their Toll Free Number for Reservations is currently: [protected]
Example of the Vacation Accomodations offer:
5 Star Resorts
4 days 3 nights in Orlando (Must attend a presentation lasting up to 90 minutes)
2 theme park passes to Universal Studios and Islands of Adventure
3 days 2 nights Daytona Beach (Beach Front)
5 days 4 night Bahama cruise aboard the "Discovery" Cruise Line
4 day 3 night "Open Vacation" to any one of 1000's of destinations both nationally and internationally that they can book with.
36 months to use with no Blackout Dates
Unfortunately, Non full disclosure of the cost of the addtional taxes, fees and other items more than make up for the discount they offer you. For example such things as "Port Fees" for your "Discovery Cruise Line" cruise is $199 per person per port. Hotel Taxes are $15 per person per night for the stay in the Bahamas and are likely to be higher at the other "5 Star " resorts and these little nasties are not disclosed truthfully when asked of the salesperson during the pitch and only fully disclosed after the sale is made and you've managed to get through to the Reservation Line which not surprising or unexpectedly is hard to reach, which I surmise is due to so many people calling to complain or cancel or in the unlucky circumstances someone actually makes a reservation only to find out later when they are confronted with the unsuspecting and unprepared for the exhorbitant hidden costs, while on their "Dream" vacation.
Hope this helps to keep some of you out of harms way!
Good Luck!
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent a letter to refund the $498 deposit on the vacation package well within 30 days of receiving the package in the mail. Never heard from them again-call c/s and always get the same person-very rude and unprofessional. Refusing to refund my money now-c/s hung up on me when I called about it.
I had the exact same experience. They lied to me about the cost of the package and their refund policy. I AM TELLING ALL POTENTIAL CUSTOMERS, DO NOT DISREGARD THESES COMPLAINTS! I to got in the internet and read all the complaints, but found myself thinking "oh I am sure that's just a few disgruntled people trying to give the company a bad name". NO, NO, NO...and I learned my lesson. I am an active duty military member and a few days after purchasing my package I had to go on emergency leave. I called 4Star up to receive my refund only to start up what would be a 5 month batter involving the police, The Better Business Bureau and my chain of command. They scammed me out of $650, well they tried I should say. I rained hell down on their ### for 5 months straight. I was very nice at the beginning hoping they would at least be bothered that they scammed someone who has fought and defended their freedom, but all I got back was rude people and lies. One girl even hung up on me after she cursed at me! It was a nightmare and the only reason that I got my money back is because of the BBB. Please, Please, PLEASE do not do business with these people. The public has to take a stand and put these people out of business! Oh...and I looked up the owners personal number on the net and called him! =)
I have the same experience with 4stargetaways vacation promotions. They sold me this "4 days/3 nights in Orlando, 3 days/2 nights at our famous Daytona Beach, and 5 days/4 nights Bahamas cruise and stay" on July 22, 2010. Nowhere in the phone conversation nor vacation certificates the $199/person "port and administrative fees" were mentioned. The original package costed me $698. Now they are asking me to pay additional $796 for a 6 hour cruise ferry to Bahamas! The lady who answered phone call is very rude and unprofessional. When I try to post this $199/person as a comment on their website, only found that no complaint will be published on their website.
http://4stargetaways.com/index.php?option=com_content&view=article&id=23&Itemid=78
I'd recommend people file complaints at Florida department of agriculture and consumer services:
http://www.800helpfla.com/complnt.html
and also at BBB
http://www.bbb.org/west-florida/business-reviews/vacation-certificates-and-vouchers/vacation-promotions-in-new-port-richey-fl-90019364
I have been trying to get intouch with some one, and all phone numbers are disconnected. Now what do I do?
YES I AGREE, I CALLED JUST TO FIND OUT THAT ALL NUMBERS HAVE BEEN DISCONNECTED. NOW WHAT SHOULD I DO?