Utsav Fashion reviews and complaints 1
View all 37 complaintsUtsav Fashion - Fraud
I bought 3 lehengas online initially-after a few weeks, they cancelled 2 lehengas from the order and wanted to susbtitute it with lehenga of their choice. The finally sent the third lehenga which they had messed up the size by making waist and hips 8 inches lesser than provided and reduced the length by 3 inches than submitted--when I told them this they wanted to refund 20 usd to alter it which is not even enough for me to buy a fabric to alter. Then they said they would take it back if I posted them via USPS with NO INNSURANCE and NO TRACKING NUMBER. After I sent them a receipt of postal charge, they disappeared from sending email and no refunds of my postal charge or the replacement lehenga.
I hope god punishes them for cheating customers like me and looking at their reviews elsewhere it has been a pattern for them to do so. DO NOT TRUST OR EVER BUY FROM THIS SITE.
The complaint has been investigated and resolved to the customer’s satisfaction.
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