I m having a Gold Credit Card from UTI BANK. I have just received my card statement on 17th may for the duration 10th April-10 may 07. I am shocked to see some 1355.53 rs charges as DEBIT INTEREST AND 165.92 RS AS SERVICE TAX @12.24%. Transaction num- 01118193 and 94 respectively.
I want to know what these charges are for because i am very well aware that no money has ever been drawn on this credit card. After making several attempts to speak with your phone banking officers (which by the way are never available), i am sending this mail to customer care division. I will pay my rest amount BUT NOT THESE ABSURD CHARGES.
Hope that some responsible person from UTI bank will reply AS EARLY AS POSSIBLE AS MY PAYMENT DUE DATE IS 30TH MAY. Even calculating 3% interest on balance amount, this amount does not comes out to be this much.
And no one is taking pain to speak on customer care nums. I am getting frustrated and now i will not pay until some one resolve my issue. The sales person had committed me NO INITIAL MEMBERSHIP CHARGES RS 500/- for applying for the credit card., which on receiving my first statement was already there!!! Even then, i had faith on your bank, but the delay is making me frustrated with uti bank's services.
I HAVE ALREADY SENT 3 MAILS TO THEM , WHICH NO ONE IS REPLYING!!!