United States Postal Service [USPS] reviews & complaints 1
View all 473 complaintsUnited States Postal Service [USPS] - poor service and most inefficient post office
Michelle, the "Post Master" at the Dillon, CO Post Office is managing the most poorly run Post Office. Lines are consistently long in this Post Office and are not handled efficiently. Over 85% of the residences this Post Office serves are forced to rent a Post Office box because they won't deliver to most people in this area. As a result any package that needs to be delivered will result in people standing in line to get there package. This Post Office has empty postal boxes that these packages can be put in and a key left in the post office box so the package can be retrieved without standing in line. The only problem is the personnel in this Post Office rarely uses this time saving mechanism. They would rather everyone stand in line instead wasting their time and taking up time of whoever is manning the counter. I have never seen such a joke of a Post Office. If this was a business it would have been shut down long ago. Not only does Michelle not run this Post Office efficiently, but she cannot even pass out the correct package when someone wastes their time in the line. I was given a package not only from the wrong post office box number but from the wrong Post Office. Michelle at the Dillon Post Office is handing out packages to people standing in line that should have gone to the Silverthorne Post Office 6 miles down the road and these packages do not even match the P.O. Box number, so nothing on the package matches! Michelle needs to be replaced with someone competent. I've had people that usually go to the other Summit County Post offices and they say they never see a line at the other Post Offices like the lines in Dillon.
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