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USPS / worst attitude of all

1 1455 W Redondo Beach BlvdGardena, CA, United States Review updated:
Contact information:
Phone: (310) 327-9972

The attitude of the clerks were just terrible. They use strong language and have no respect for the customers. As if their position is higher than the customers, looking down on each of them. They forget that they are public "servant." Yet, they don't act like servants but irresponsible adults. They got angry and raise voice when I asked questions. I was appalled. It was deeply offensive. Very unprofessional. No smile, but always stressed out angry face. And they never apologize even though they made a mistake and I was waiting in line for more than 30 mins. And they just "ordered" me to move back to the line despite waiting, losing my free time. Where is professionalism in this place? The fundamental of customer service is lacking. If this is a private business, they will go out of business right away. I want to fire all of them and replace with people who has good customer service experience. These clerks were not supposed to be hired in the first place. It really makes me wonder, "How do they get hired in the first place?" Same as DMV, their attitude is horrible, but this particular Post Office is more horrendous. I never get yelled at DMV, but here, I got yelled. In any private business, if you make customers uncomfortable, you get disciplined, but yelling at them? It's out of question, you lose the job. But they don't. Something is really wrong. So I think it needs to have a drastic reform. The worst government service I ever experienced. Probably privatization is needed, if every Post Office is like this in America. Don't use their service.

Ry
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Comments

  • Al
      14th of Oct, 2010
    0 Votes

    i hate when i get yelled too. haha its a government facility - what do you expect? you want them to not yelled at you?

    i love it, "i got yelled".

  • Br
      17th of Dec, 2010
    0 Votes

    wow the people on these comments are probably all USPS workers! The USPS workers are rude and dont care for customers! They lie about prices and even try to ripoff customers! most of the workers are cold and would spit on a customers face if they could. And hey geniuses some people have to go usps because its a monopoly because in some places all their is USPS and also other big companies don't have the goverment backing them up and arent a monopoly so they cant offer cheaper prices! some people also cant print labels because they dont have computers or dont have printers or arent computer savy!

    USPS ARE SERVING THE PEOPLE AND GET PAID FROM THE PEOPLE THEY SHOULD NOT ACT THE WAY THEY DO! THEY RIP PEOPLE OFF WITH NOT ONLY THE HIGH PRICES BUT ALSO WITH THE BAD SERVICE!

  • Al
      21st of Dec, 2010
    0 Votes

    Most workers everywhere are rude now-a-days. Where have you been hiding brandon? The USPS has never changed, its always been that way. By using them, you are supporting them. Find other means.

  • Sa
      10th of Dec, 2013
    0 Votes

    Worst service ever, i forgot my medication in North Carolina, my mom sent it to me Express Delivery Mail (1 day), NEXT DAY, they were so lazy, they didnt want to deliver it, i was home all day, (missed work) i went there they sent me to Gardena Blvd, and i was going back and forth, they lost the package, they keep saying it is at the other office, Sunday of course they dont work, and then monday came and they told me the same thing, they dont have it, they had a problem or they dont know what happened, they are waiting for the carrier, , , , same bs for three day. THEY LOST MY MEDICATION.

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