USN Ultimate Shopping Network / No delivery of Jewelry!
Ordered mid July 2006 two items of Jewelry. It never appeared so in October I called the shopping channel and cancelled the orders and asked for a refund on my Credit Card. I was assured I would get that in a few days. Cut a long story short... I have called, emailed, called, emailed for many months and still nothing. They have my money and I have nothing and it seems I can do nothing about it. I have tried reporting them many times to whoever I can but still they seem to have got away with it. I have reported them to the Better Business Bureau but they have got no where and closed the case. I have reported them to the Government office dealing with complaints and they have done nothing. I now find they have transfered calls to India where I am again told I will have my refund but nothing has appeared. How can this happen in America that a Shopping Channel can take your money and keep it with nothing in return. Who do we complain to? and who will make sure they pay the customers that they have taken money from? At this stage January 2007 its obvious I am not getting my money so is that theft?