USBI Voicenet / Charges on Phone Bill
I had a charge on my telephone bill. I googled and called Voicenet. I told the receptionist that on my phone bill, it stated -- USBI behalf of VoiceNet Telephone, LLC. The receptionist stated that they do not charge and do not have access to charge the telephone bill. She also stated that they are not VoiceNet Telephone and USBI does not show up on their invoices.
I was so upset. So I googled other Voicenet's. I found www.voicenetplus.com. It states right on their home page: "Charges for your monthly calling plan will appear on the local telephone bill on the USBI bill page as being billed on behalf of VoiceNet Telephone, LLC." Plus the charges they advertise matched my bill.
This information helped me, maybe it will help you. I pulled this from their website:
Any time you wish to cancel service, just email us at email@example.com or call our Customer Service Department at [protected]. VoiceNet Telephone, LLC. provides network long distance service, and VoiceNet Telephone, LLC. is the underlying service provider.