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USAirways Mastercard / inaccurate billing & miles credit

1 United States Review updated:

This is a card to beware of because of carelessness and error on their part. Even though we supplied our already existing frequent flyer account # upon opening the account, they created a brand new frequent flyer account and credited all the miles to the new account. It took 7 phone calls and several HOURS total spent on the phone in fruitless conversations before this could be made right. The 40, 000 mile bonus is a good one but beware because it took us about 3 months to finally get the miles, and then another 2 weeks of frustrating calls to foreign sounding robots before I finalrly got a US Airways rep to fix the problem. Not worth all the hassle. Fee is $89 a year and there are MANY caveats and loopholes, so make sure you're familiar with everything before you get this one, and watch your account to make sure you get the miles properly credited.

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Comments

  • Va
      7th of Oct, 2008
    USAirways Mastercard - Rip off
    USAirways Mastercard
    United States
    usairwaysmastercard.com

    This is the card from ***. You can't get it canceled and they charge late fees. No way to talk to a supervisor.

    0 Votes
  • Jj
      19th of Apr, 2012

    Forgot to mention that they automatically initiate your new account into a credit protection program that charges a percentage fee on all purchases. Definitely NOT worth it and you will have to check yourself on receiving your first statement to make sure you haven't been "recruited." They did remove it at our request, but it's just more sneaky hidden junk from an inferior bank.

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