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Important Notice
No fee is charged for the electronic lottery entry in the annual DV program. The U.S. Government employs no outside consultants or private services to operate the DV program. Any intermediaries or others who offer assistance to prepare DV entries do so without the authority or consent of the U.S. Government. Use of any outside intermediary or assistance to prepare a DV entry is entirely at the entrant’s discretion.
The Department of State strongly encourages applicants to complete the application without the assistance of “Visa Consultants, ” “Visa Agents, ” or other individuals who offer to submit an application on behalf of applicants. In many cases, these facilitators substitute their address for an applicant’s address and thereby receive the selection notification instead of it being received by the actual applicant. Subsequently, the visa facilitators extort money from the selectees in order to receive the notification information that should rightly have gone directly to the DV selectee.
The complaint has been investigated and resolved to the customer’s satisfaction.
Usafis is sending me emails about payment to complete the transaction or else they will sue. I was scammed by canadianvisaexpert in may 2013 and i believe usafis is affiliated with them. After alot of effort, i got a refund from canadianvisaexpert but less than half of what i paid. When usafis tried contacting me in december 2013 i tried contacting usafis but to no avail. Emailed them stating i am not interested but no response. They are tryng to get money from me and i have never seen or heard what they did for me. A scam company! I am going to a lawyer.
if this is an american company (actually situated in isreal) why did they charge me in EUR? instead of USD?, and their headquarter address is actually UPS! they dont offer refunds? why cant you refund our money? is that cause as a scam artist you have already spent it? Their needs to be a petition of some sort to bring these people down and get our money back! if you offer a service and the customer is dissatisfied you should offer a refund - dishonest people dont offer refunds for a service that is complete crap and has no benefit to the customer..
As I said before, our service is mostly for those who do not have a great command of the English language, the proper computer tools, or do not work well with timelines. For a small fee, USAFIS ensures a person's application qualifies for the program. - THIS IS CRAP AS I WAS TOLD ON THE PHONE THAT GOOD ENGLISH IS A MUST! THIS IS A LIE!
Let's presume that USAFIS acts as a middle person and submits the application in good faith. $16.00 u.s. is not a big chunk of cash to lose. My grief is based on the fact that initially they don't tell you the full story that they will be asking for a winner to send a large sum of money to an unknown person in another country via western union and the sender has everything to loose if it's a scam. An applicant should have the right to check his or status with a proper government agency before sending out money that can't be traced. Perhaps if USAFIS was more transparent they would get more trusting clients...
Be aware please, no email notification of winning or being selected is considered official or legal. If any one is selected in the random drawing will be notified BY LETTER (NOT EMAIL) by the Department of State, Kentucky Consular Center
Please read carefully and do not let USAFIS (or any other organization) fool you about the green card process
http://travel.state.gov/visa/immigrants/types/types_1749.html
Last but not least... I will get the bank to reverse the ILLEGAL-FRAUDULENT initial charge USAFIS made on my credit card in US$... I will!
Salutes to all readers!
Cuidense de los fraudulentos!
Dear Ms Dana
In response to your previous reply I would like to add that USAFIS Organization charges different fees depending on the country. Example: I am Venezuelan and USAFIS fee is 399 (very convenient when the annual amount approved by the government for internet transactions is US$400).
Unluckily I was contacted by a USAFIS representative via phone call... they sounded sincere as for me to truth them etc. Now, following all the steps given by phone by the person at the moment, I gave my credit card number to her (Marlene, cannot recall her last name) mainly because we, Venezuelans, have restricted foreign currency laws and unless you processes (and get approved by the government) your annual quota via the Government Bureau CADIVI (travelers, credit card for travelers and/or internet transactions) you WILL NOT have, in this case, US$ as for a third party be able to charge even a penny with my credit card any where in the world, why?, because it will be refuses at once for lack of founds.
The USAFIS fraud on my person, the organization managed to charge me via my credit card part of amount in US$ despite I have NOT processed any of my request (already explained) of US dollars in CADIVI corresponding to the year 2010 the USAFIS . Consequences, this fraud put me in a legal position with the local Bank to prove/explain etc etc etc etc it is a total ELECTRONIC FRAUD MADE BY THE USAFIS PERSONNEL.
Not happy with all the above an USAFIS representative (he said), Gabriel Korona ( copying/pasting his writing: Tel-[protected] (collection department Preguntar por Gabriel Korona), started to harassment me via telephone calls and by email saying that if I do not pay the remaining amount (US$279) he will past my case to the legal department to sue me... give me a break please, to sue me? I am the one in a position to sue him for phone/email harassment and ELECTRONIC FRAUD with a credit card that DO NOT HAVE founds in US currency as to proceed with the charge.
Many times I explained Gabriel Korona (phone and email) why it was a fraud, to reverse the charge etc... by the time he found himself against the wall he vanished but I still have the legal situation with my bank.
Now Ms Dana and with all my respect, are you, as a representative of USAFIS, going to something about this?
Why USAFIS fees are based on countries instead of having just one global fee? Why your representatives are not as professionals and honest as they sound by the time they make the first contact and by the time they got you into the pot they turn to be the most despicable persons I have ever had to deal with.
Sorry if my words offends you, nothing personal but you have to put yourself into my (and others) position to understand the frustration and anger felt... My fault, believing in USAFIS representatives.
Have a nice day and thanks for your time!
NECh
Caracas-Venezuela
HI Peeeved
As I said before, our service is mostly for those who do not have a great command of the English language, the proper computer tools, or do not work well with timelines. For a small fee, USAFIS ensures a person's application qualifies for the program.
All too often, people who register for this wonderful opportunity do not make into the front door due to their application being disqualified. Whether the application was not filled out correctly, a person's photo did not meet the U.S. government standard, or it was submitted too late are just some of the reasons why hundreds of thousands of applications per year never get a chance to qualify for the U.S. Green Card Lottery program.
USAFIS does charge a nominal fee for it application review service and clearly states on its homepage the differences between their service and if a person wanted to do by themselves.
On our main page (and many others) there is a chart that shows you the difference between filling out the forms yourself at the Official U.S. Government Program and with us. we do not hide the fact the application is free- we only charge you for the assistance we provide in filling.
If you had any problems with our services please feel free to contact me directly with your personal details to my direct email danas@usafis-mail.com
Regards,
Dana Smith
PR+SEO Manager
Usafis.org
danas@usafis-mail.com