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cam and rip off!
After being a loyal employee of usaa for 10 years, I was layed off in 2006 due to downsizing. Because of my drastic drop in salary while searching for a new position usaa retested me for reemployment in september 2007 and sent me for a drug test which were both passing and basically rehired. Until they ran my credit and realized it had gone poor they...
Read full review of USAA and 23 commentscam and cheating!
I had insurance, and currently have Banking, a auto loan and Credit Card through USAA. In the past I was not the best at paying my Insurance on the exact date that was posted. But I did always pay them in full for what they wanted. Never had a problem until earlier this year when they decided that because I was not paying them in full. (Witch I know was my...
Read full review of USAA and 47 commentsusaa's unfair business practices!
I feel in my opinion that I have been treated unfairly by usaa federal savings bank. Now for all most 2 years I have been a customer of theirs and at first they were wonderful. They treated me fairly and not once did I ever have any concerns about their behavior. Well recently that has changed. For over 2 years of being with usaa, they have never charged...
Read full review of USAA and 33 commentsterrible service!
My father has USAA for auto insurance. He's been with them for years. They specifically state on their website that USAA is for military and children of current policy holders. Since my dad has a policy and I am his child, I am therefore eligible. I did an on-line quote then I called USAA and spoke with a woman. I asked her if I could fax her my current policy with Amica and could she compare what USAA was offering me versus my current policy. The woman said that was fine and she looked over my policies after I faxed them to her. Then she called me back and said USAA was offering more for less. I signed up with her and USAA charged my credit card for 6 months. The whole time I told them who my dad was (over the phone and on their on-line quote). Well, after I paid and dropped my current auto insurance carrier, USAA said I was not eligible and I had 60 days to get insurance with another carrier. They said my dad was not an officer and they had to write him a policy for some unknown reason and therefore I was not eligible. However, their eligibility says child of an existing policy holder with no other exclusions written. They admitted they made a mistake writing me a policy but refuse to let me keep my existing policy I just opened with them. I tried to go back to my former carrier and now they are quoting me $17 more per month. After talking to my old company, they said what USAA did was illegal. They also advised me to ask Amica to act like the policy had never been closed. Amica also said this was illegal and not possible.
terrible company to work with!
Our new 3 month old car got hit from the rear by a USAA customer who was also hit from behind. However the USAA customer did not take the particulars of the 3rd car so we claimed USAA instead. USAA came back and denied our $150 claim for a bumper trim replacement, claiming that their customer was not at fault as she was pushed into our car. I disagree with that decision as her customer WAS AT FAULT for letting the 3rd driver go.
USAA has been terrible to work with as their customer service representative keep insisting that it was not their customer's fault without pursuing beyond that fact. Their lack of decisiveness to settle a small claim amount has let to this complaint that may cost them much more.
The complaint has been investigated and resolved to the customer’s satisfaction.
CS person mailed check to dealership instead of me. Now the dealership does not have to forful my request of what I wanted done to my vehicle. Now I have a car not complete . Damn damn damn! And I like USAA, but never thought they would do me, ex military person like this.
Stuart blain parker CEO Lives at 16 De Zavala PL Shavana Tx A S SFace
I am asking you to take a look at your involvment with the NFL.
I don't think it's good that a company that is based on our military should do business with the NFL as long as players disrespect our flag.
Do the right think, you need to put your clients first.
Until the apologize & Protestant a different time you should pull your ads.
usaa is the worst company I have ever dealt with and only the ingorant / people whom have never had to make a claim would make a comment such as "usaamember" did. shop around and guarenteed you will find ie: state farm homeowners $500 less per year then usaa and auto ins. for two vehicles for a year is $400 less. WOW! The only thing you get with usaa is them saying it's special insurance catered to military and miltary family members...THAT IS IT! WOOPEE! THEY SUCK! I am in the process of taking them to court. My lawyer has taken the case with no money up front and says that they are negligent and that we have a solid case against them. That is all I'm able to say at this time but trust me USAA in my opinion is very CROOK-ED! Do your homework with the rates...you'll see. Check out all the complaints to. There are thousands of them. Legitimate ones! This company should be ashamed of themselves! So should the THREE people that defend them.
I followed this link out of curiosity because I've never heard a complaint about USAA. I've been a USAA member for 32 years (that means I'm insured with USAA).
The previous posters have pointed out the obvious. You're trying to harm the reputation of this company because they didn't pay you $150, when it was YOUR responsibility to collect the information from the party at fault. As has already been pointed out, the USAA driver was not at fault, and USAA should not pay.
This is a classic case of transference. You're transferring your anger at yourself for not getting the driver information from the party at fault to the innocent USAA drver.
As another poster suggested, call your insurance and ask if they'd pay in the same scenario.
You're the one who is responsible for your inability to collect from the party responsible. Sometimes the truth sucks.
You are being ridiculous. It was your responsibility to get the at fault party's information. USAA did exactly what any other prudent company would do. The policy contract says liability it used to pay bodily injury and property damage if you are negligent and af fault for the accident. The person behind you is your equal in the senario.
If the situation was reversed , then would you expect your insurance company to pay for the other person's damages, regardless of cost? Why did you not stop the person from leaving? It is not fair that the woman who was pushed into you should pay for your damages. Contact your insurance company and ask if they would have paid. I've worked for several different insurance companies and not a one would pay if their insured was not at fault.
As a Highway Patrolman I understand, but I side with USAA. That accident is what we call a domino accident. The first domino fell so the rest collapse. Well the first domino is at fault and information should have collected from the first vehicle that rear ended the second vehicle.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with USAA. Make it specific and clear, such as "Unauthorized Account Charges at USAA" or "USAA Insurance Claim Delay".
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Overview of USAA complaint handling
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USAA phone numbers+1 (800) 531-8722+1 (800) 531-8722Click up if you have successfully reached USAA by calling +1 (800) 531-8722 phone number 0 0 users reported that they have successfully reached USAA by calling +1 (800) 531-8722 phone number Click up if you have UNsuccessfully reached USAA by calling +1 (800) 531-8722 phone number 5 5 users reported that they have UNsuccessfully reached USAA by calling +1 (800) 531-8722 phone numberCustomer Service+1 (210) 531-8722+1 (210) 531-8722Click up if you have successfully reached USAA by calling +1 (210) 531-8722 phone number 0 0 users reported that they have successfully reached USAA by calling +1 (210) 531-8722 phone number Click up if you have UNsuccessfully reached USAA by calling +1 (210) 531-8722 phone number 6 6 users reported that they have UNsuccessfully reached USAA by calling +1 (210) 531-8722 phone numberCustomer Service+1 (800) 472-8722+1 (800) 472-8722Click up if you have successfully reached USAA by calling +1 (800) 472-8722 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USAA emailscustomerservice@usaa.com100%Confidence score: 100%Support
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USAA address9800 Fredericksburg Road, San Antonio, Texas, 78288, United States
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i am writing because i been a member for 24 years and because of individual mix up ,i had to renew my membership and charged additional fees.
This is the third time. Why..
usaa is holding my social security payment from me, due to possible fraud against me. i showed them what is going on and now they are holding my funds for 60 days, I am disabled and need my meds but have no money to pay anything
I have NOT been able to log in. My account was locked. Have tried to phone, every time I try the lines are busy.
I'm a bit discussed. When will I get to check my account?
I would like to check my account.
Jean Jacob
[protected]
USAA are not paying claims for Members to our hospital. When we call we get the run around. We get hung up on. USAA owes $360,000 on one member. I have called twice a month for several months. I have 7 times. We have sent medical records 4 times.
This claim Must Move Forward. I am Tired of sending pictures to Tiffany in Tampa. How many more pictures does she need? Is there a company standard? What is it, 73, 22, 51, "more"? Get this claim moving, or reassign this claim from Tiffany in Tampa. Now, please.
Edward BOHANNON
The adjuster has not contacted me regarding the claim for over a week and has delayed the repair to my vehicle to the point that my rental car coverage will expire prior to my repairs being completed.
why does usaa kep off the internet site to pay my bill every month,instead I have pay my with a check. I change my phone because i change phone number,now what my new phone is [protected], David Blackwell any help would be pleasing for me,my new mailing address is 1500sandyspring road unit 70 Houston Texas 77042
I have had USAA auto insurance for over 60 years. Payment is automatic each time. I just need proof payment to show DMV.
username RDA1951 i havent heard from my savings in months. i get mail from checking but no savings. i want to transfer my deposit from savings to checking
My Auto insurance for the very same vehicle, very same coverage, was
Jan. 2022 - $717.98 for 6 months.
July. 2022 - $717.29 for 6 months.
Jan. 2023 - $717.96 for 6 months.
July. 2023 - $1023.33 for 6 months.
Carlton J. Dunford
5753 Hwy. 85 North
Crestview, Fl. 32536