The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

USA Today / Billing fraud(s)

1 7950 Jones Branch RoadMcLean, VA, United States
Contact information:
Phone: 703-854-3400

Friendly warning folks.

USA Today wrongly accessed my credit card and refused to deliver a refund. Plus months of atrocious delivery service in New Orleans. Execs seem to approve and refuse to correct supervisor Dale J.'s errors.

Arrogantly swapped a "talk to a machine" customer service replacing 30 second answering by humans. Took me over an hour to reach a real person. 10-15 minutes at a time. Service costs cents - customer contempt costs dollars.

Hope you never have a missing paper.

Bo
May 29, 2013

Post your comment