US Tech Support / misrepresentation of services
I used a service represented as Double My Speed.com in 2012. I was happy with the service that I could totally
handle myself without a "live tech" or remote services. So in 2013, I thought it a good idea to continue so I paid their fee.
I never agreed to their 19.95 monthly fee for tech support. I thought I still had services for the 99.00 to be able to clean up
my computer on my own for instance unwanted adware, etc. Wrong, if you want to clean anything up you have to pay the
19.95 more a month for their "live tech support." This was competely misrepresented to me. NEVER AGAIN...CAN'T
TRUST SERVICES OF THIS TYPE, ETC.. THEY HOOK YOU IN...THEN SOCK IT TOO YOU WITHOUT AUTHORIZATION.