Yeah it's really annoying! I just ran into the same thing. I don't know how they got my number and some guy who was incomprehensible called me and told me there would be something coming in the mail that I could discontinue it with. (Of course I never gave him my bank account, so I STILL don't know how he got it!) It never showed up. I didn't even know what I was signed up for, still don't. But if you call the number (the 877-822-6682) is the service number and you can cancel it!!