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US Patriot Card memb. / Took Money out of my account w/o my Consent

1 NJ, United States Review updated:

What is US Patriot Card Memb.?? They've been taking 19.95 from my account since 1/2008. How does one stop these robbers?

Je
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Comments

  • Us
      22nd of Apr, 2008
    0 Votes

    Dear Jeanie,

    We take all feedback like this seriously and with great care, appreciate your patience to date, and are writing here to also inform anyone else that there is a direct way of reaching the U.S. Patriot Card to resolve your matter efficiently and to your satisfaction. See below.

    We make all efforts--online and offline--to resolve any outstanding matters promptly, including publishing a toll-free customer service phone number (877-822-6682) in product materials we mail via First Class mail as well.

    In addition, we are also available at our Web site by clicking the "Contact Us" link at the bottom of the product Web site, www.uspatriotcard.com.

    Finally, customers who registered with a valid e-mail address receive all of this information by e-mail as well.

    We are disappointed that you were unhappy with your matter, but our assurance to customers is the extra care we take to address matters by phone and the Internet, and hope in the end your questions are ultimately resolved to your satisfaction.

    Sincerely,
    Customer Service
    US Patriot Card

  • Xy
      17th of May, 2008
    0 Votes

    These companies should have to disclose HOW they got your information in the first place BY LAW!

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