The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

US Passport Office / Passport not sent on time

1 United States

I applied for a passport for my 15 year old daughter on March 08 to have it by May 24, 2007. My daughter did not travel to Europe as planned because her passport did not arrived on time. They had all the information, day of travel, birth certificate and her old passport but they spelled her last name incorrectly, they noticed this 2 days prior the day of travel. Passport arrived 4 days later. I loose the money and she loose the experience of traveling to Spain and France with us and her grandparents. I need information to pursue a legal action.

International Flights charges a penalty fee $200.00 plus the difference in air fee. Air flights don't care that you had problems with the passport department and you did not get your passport on time.

Post your comment