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US Financial Resources review: Wont return money 151

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1:17 am EDT
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A packet of information was promised to me reguarding a grant . When I told the lady not to charge my account for the product she hung up the phone. After she said it was only going cost $3.98 and got my account info. Than she proseeded to adding on more money ( charges ). Thats when I told hr I wasn't interested.

151 comments
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safal chalise
, US
Nov 15, 2018 3:05 am EST

They are charging me. They didnot talk about monthly fee. Only activation 3$ FEE. Now i knew they are charging 59 dollars every month and i dont know to cancel my membership. I want my refund. I didnot even open the site.

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Natalie G.
Waynesburg, US
Mar 02, 2015 1:23 pm EST

I had $59.95 taken out of my account today, with no warning because of this company - that I had never heard of. Like above, I had received a call in November from someone requesting that I send them $3.98. But I did not give them my credit card number - they kept insisting that they were with the government and the guy had all my information. He called for a few more days until I threatened to report him - then the calls stopped. That money never came out because I did not give my cc number to them. However, the $59.95 came out in FEBRUARY - three months later. I called them and asked for a refund because I had never heard of easyhelpcenter.com or this specific company. The representative, Kelsey, that I spoke to was NASTY. She cancelled my "subscription" and refunded me, but would not give me a conformation code at first, because "that wasn't part of her job." She eventually rattled off so many numbers for me, and I requested to speak to a supervisor. She said that there were none on duty, and that she couldn't help me. I hung up and called a few hours later, and talked to a different representative who sent me a refund receipt email AND gave me the correct conformation number, to secure that I will have my refund in 3 to 5 business days - and agreed to me that Kelsey lied. The new representative then sent me to a supervisor, who did not care that Kelsey lied or was completely useless. Please stay away from this company, they're nothing but rude, nasty, scam artists. Call [protected] to reach their call center in order to get your money back. This number was given to me by my bank.

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Bossladi_78
, US
Apr 09, 2016 9:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Received the same call from a man named Alex asks him if he was Indian and he told me no, asked for my c.c number and yes I fell for it to, told me I would be charged $3.87 for a grant that was for $3900 that I would receive in 5-7 days. I even went further to asking about the number he was calling me from which was [protected], why no one answered when I called, he told me it was a customer service number some would answer when I call, I informed him I tried calling while being on the phone with him 6 times then he went on to say, they are a customer service center they are busy. But still no answer, then I aske him for an alternate number which he gave me [protected] which was not a us financial resource number, it was some loud annoying man answering phone which I hung up on. I asked for a website and he gave me www.grants.gov and the number at the bottom was not the number he gave me. He told me I would receive an email in 24 hours and I asked why would it take 24 hours to receive an email, if it's a grant why do I have to pay $3.87 for it for a processing fee? I asked for an address and he gave me one in pleasant grove which was an address for us financial resources with complaints about this, I called my bank (Chase) and informed them I gave someone my c.c information and I found out it was a scam and they did the dispute for the $3.87 told me to come in and have my card replaced and not to worry about it nothing else would come out of it, the number that was affiliated with the bank transaction was [protected] but when called, it said they were close this was at 11:00am (cst). It was a lesson well learned, I appreciate you'll posting your experience with this incident to make me aware of what is out there and I hope my report can't help someone just as you'll did me...

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CoJones
, US
Apr 05, 2016 2:39 pm EDT

I didn't give out my bank info but I did use a prepaid card for the $2.87 yesterday...only to fond out it's a scam today...

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Nicole Ruland
, US
Mar 23, 2016 8:07 pm EDT

I was. Called today by a "Steven smith" he gave me his badge number as well and said to apply for more grants on grants.gov which is a legit site. I told him I lost my debit card and could pay cash and he said I needed a card. So I got a prepaid card from walk art and loaded 15$ on it to pay the $3.87 to pay for the shipping of my $6500 check that I should get Friday. He sounded very convincing but was rude after I hung up on him because I wasn't willing to tell him info. He then said I didn't need to tell him anything. He knew my name and email and address and I didn't have to tell him a single detail. All o had to do was pay $3.87. I'm still confused as to if its real or not. I guess I'll see if I get any money Friday. At least I used a prepaid card so they can't take anything from my bank account or anything. He said I could have the check or wore the money...I dos check because I didn't wanna give my bank info. Did any one actually get anything?

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Gary Van curen
, US
Mar 07, 2016 4:15 pm EST

My name is Gary, I also received a call from a man who was not a English speaking person. The man promised, and swore that everything he was saying was ligament, that I would receive a envelope from Fed- ex within 3 days for information and the best ways too also easily receive Grants. Different companies that are willing to grant for housing, business's that you want to start. On the phone for 5 min. promising that everything was on the up-n-up I for one gave out my info far a onetime charge for this information. I'm still waiting for the info a week later! The BBB needs to step in and stop these scammers.

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AlessRamirez
, US
Feb 03, 2016 11:22 pm EST

Man they called me to and told me I applied online and I was going to receive a grant and they needed my account info for some to transfer the money to my card. I was also charged like $3 and some cents, so they cheated me too! And they sounded so convincing damn!

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Vickie K
, US
Feb 03, 2016 11:56 am EST

These [censored] called my son trying to trick him into giving them his credit card info claiming he was eligible for a grant from US Financial. Thankfully he was wise enough not to give it to them. These websites that email you job notifications and then they turn out to be information gathering sites so they can call you and try to scam you are getting ridiculous!

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roland ozuna
, US
Jan 05, 2016 11:55 am EST

They called me too advertising free money, but they need my card info first, just like the emails, , ...
Lukily I went online first and saw the many complaints and it just sounded to good to be true also. . They were upset when I refused to good cc info

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ruby@theface
, US
Dec 16, 2015 7:12 pm EST

This happened to me yesterday, I got a call about government grant money and they told me that they needed my credit card number. I gave it to them after a few questions, they told me that it was erased after they charged me the three dollar fee for my application. They said that I would get the grant money sometime Friday, and that it would be about 7500 dollars unless I contacted support and told them how much money that I wanted. What do I do now?

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CeCe-Celia
, US
Nov 06, 2015 8:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Go to your bank or credit union and close your account and/or report fraud. They will go after the guys for your money back. Good luck. Don't ever give your bank account info over the phone/net or to anyone. I asked them if I could mail a money order and they wouldn't let me. I asked them if I could pay with a prepaid visa that didn't attach to my bank. They would let me do that but the cheapest one my credit union offered was $100. Go call your bank right now. File a fraud case with customer service and close that account OR your bank will deny them access after you report fraud from here on out.

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Michaelsteven1214
, US
Nov 06, 2015 4:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

How can I cancel this can someone help me IDK what to do can someone that been thru this help me I'm really scared what they'll do with my bank account info nd my S.S

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CeCe-Celia
, US
Nov 02, 2015 7:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They have been calling me off the hook. Even when I'm studying. They say, oh that's not our business that asks for money, we only ask for $3.95- what was the name of that other business that was asking you for money (what a complete circle contradiction all in one statement). I don't believe that these are local Americans. I think they are sitting in a hot steamy African room with roosters and chickens all around trying to scam anyone out there in the world that will give them money. Watch out BBB has 99 complaints on them and reports almost every negative trait that a company can have including giving out false addresses. I asked them if I could send a money order and they hung up on me. I asked them if I could 3 way my credit union to see if my credit union found them legit and they hung up on me twice. I just got a call from them when I was studying and they hung up on me when they heard the computer typing on the other end. Hmm... everyone wants money for college and there are a lot of hungry people out there, don't be scammed! The point is we live in an Industrialized society that represents a lot of wealth to others.

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should have known better...
, US
Oct 13, 2015 1:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

DO NOT GIVE ANY CREDIT CARD INFORMATION
REPEAT...
DO NOT GIVE ANY CREDIT CARD INFORMATION
I too received the call about the government grant .
Same script that everyone else was told.
I told the rep Brandon Brown that I don't remember applying, he said I did two ago... I'm still sure I didn't, then he ask how much I want.. I asked what's the min. max. The min was 1, 800 max 9, 000. Of course I said 9, 000. Then I was asked how do I want it, I said mailed. Then I told it was a shipping fee of 3.87. Right then I should have hung up. I did say that I don't like giving out that info, he began to sympathize with me, understanding that there are many scams, they are part of the BBB, he also mentioned that it was needed in order to process the transaction, and that he had to have it completed, he mentioned something about losing his job if he doesn't.
Again I should have hung up, but it was 3.87. So I gave him the CC, I still had a ill feeling. So I got the confirmation #, website address, his govt id. So then it was done. I checked the website, didn't seem legit, then I found this page and read the comments, immediately I call the number given to me by Brandon, call center, I canceled my 3.87 and I am going to request a new card.
Lesson: if it sounds fishy, it usually is..it stinks, just like us financial resources.

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Brandon Williams
, US
Oct 07, 2015 12:36 pm EDT

I recently received a call from a woman calling herself "Nancy", with a heavy Indian accent. I had been online trying to find funding to finish medical school. I was told for $3.87 I would be approved for a certain amount of money. I asked for her name and phone number, in case I had any question moving forward. Well, it turns out this is all a scam. The only good to come out of this was when I was able to reach Caymen. At U.S. Financial resources. She immediately identified the problem and refund the money. Carmen was professional, empathetic, maybe a little sympathetic. Caymen, I really appreciate your help. Have a great day !

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ebur
, US
Sep 08, 2015 6:44 pm EDT

I just received a call from "Leo Aerrison" who was clearly from India. I could hear the translator in the background telling him what to say to me. He had my address as well as my email address, stating that I received a grant of anywhere from $5000-$9000, and that my application that I had apparently filled out 8-9months ago had been approved. He said all I needed to do was pay $3.87 so they could process everything, which doesn't make sense because if my application had already been approved then why would they need more money. I knew for sure that it was a scam when I told him I was not comfortable giving out my credit card information over the phone and he refused to send it to me through email or something. The phone number was [protected], however the number he told me to call him back on was [protected]. I hope this helps someone out there, and don't fall for the scam! I almost did because $5000 grand sounds great, but once they get your account information, you are not getting it back.

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DavidTJ
, US
Aug 24, 2015 5:17 pm EDT
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I just got the call from a guy from India telling me I was getting a U.S. Government grant...first red flag, why would the U.S. Government out source grant give aways. He also told me I applied for a grant 4 months ago on a phone number that I have only had for 1 month...2nd red flag. The 3rd red flag came when he asked me for my acct. no for the 3.95 shipping charge. I told him I was going to check out the web site he gave me and call him back. He said I could not call him. I asked why not since it was a government phone number. he was back peddling pretty hard when I hung up on him and found this web site. I see they have been really busy. I hope everyone checks them out before giving out your acct info. I'm also wondering how they are still doing this since some of these comments are around 3 years old.

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ALV productions
, US
Aug 21, 2015 1:29 pm EDT

how can i cancel this membership? please..

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ALV productions
, US
Aug 21, 2015 1:15 pm EDT

hey i need help i just recivied a call and they told me i had being selected fore goberment help but they asked my card numer the expiration date the code in the back and my user name then charged me 3, 78 dolars now they told me that i need to fill information by email tomorrow and tht will be it, so i just went to the bank notice that they took 3, 78 dolars of mi card and then now im here seen that it my be a fake.. i want to now how i can cancel this and avoid getting more money out of my acount

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BMotley
Albany, US
Apr 27, 2015 11:08 am EDT

Refused access to grant site after paid .

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SJM21
Fairview Township, US
May 28, 2015 7:02 pm EDT

I recieved a call today from the same exact company. He told me his name was bob. He clearly sounded indian. That was the first sign something was fishy. I then looked up the company and found this page. he called me bsck and i told him off. He still tried cutting me off and calling me bsck constantly after i had hungup. DO NOT GIVE ANY INFORMATION TO THIS ### FALSE COMPANY.

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Bassyikj
, US
May 24, 2015 2:06 am EDT

They almost got me too.

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Fbh999
Coconut Creek, US
May 02, 2015 11:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Like you people, I also got called, numerous times, from [protected].. They told me that because i paid my taxes and bills on time that I qualified for a grant of $5, 000 to $8, 000. He had my name and address, so, I decided to see what this was about. He asked for a credit card to give me the money. I kept talking to him so I could google the number., and i asked him for his company name. He told me he was from US Financial Services, and that they had a good standing with the Better Business Bureau, When I put the name, in the BBB website, a different company came up. He then told me I also had a low credit score and this is also why I qualified. I asked him what was my score and he changed the subject. My score is excellent, I already know it. After a while, I said send me a check and he said they were having problems and couldn't send one. I asked him to call back another day and he said it had to be today. I finally asked him if I could come to an office in person to verify them, he said no. Finally, I said this doesn't sound right and then he got mad at me and yelled at me for wasting his time.

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provoquer
VB, US
Apr 08, 2015 12:48 pm EDT

So the number that has persistently called me today was [protected]. The guy told me that I have a grant for $[protected]. All I need to do is go to the website and fill out some info. He then wanted to set up my username AND--AND PASSWORD! I then asked what agency of the government he was from. He told me he was not from a government agency that he was just a company that was looking out for me and wanted to make sure I got the money that was mine. He told me I would have to pay $3.87 and asked me over and over if that was a reasonable amount for the grant that I was in line for. I guess if I want $9000 for only $3.87 I would have to be a [censored] not to want that--RIGHT? Well, I didn't call this guy--HE CALLED ME 6 TIMES in a span of about 3 hours. That sounds like desperation. So I set the phone down on the table after telling this foreign sounding "JEFF" that I needed to talk to someone for a minute. I never picked it up again. He repeatedly said "Hello, SZTTVWKD (my name)." It must have been 12 minutes he sat there. What a waste of time for him and I hope I saved someone out there $3.87+$59.99/month. That is what I can see on this complaints board they usually do with your credit card...GOOD LUCK!

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provoquer
VB, US
Apr 08, 2015 12:38 pm EDT

I have the [censored] on the phone right now. It is going on12 minutes this guy is continually saying "Hello ..." Sit there are waste your time...call me again and I will do the same...

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patfry
Oneida, US
Mar 27, 2015 11:27 am EDT
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They are at it again in 2015, I got a call today from Amarillo, TX, 806/355-1738, heavy foreign accent. Told me I applied for a gov. grant on Dec. 22, 2014 (Not!) I asked if they would need my bank info. to transmit the grant money. He says no, then goes on to ask for it for the $3.87 to have the final grant app! The breaking straw of his promo was telling me I could get gov grant money for "personal use." Yeah, right!

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Arob
Mabelton, US
Mar 20, 2015 10:47 am EDT

I have recieved numerous calls from these people about grant funding. They could answer no questions about how I got signed up. The called from District of Columbia, Washington D.C., and Oregon. I was looking for their site when I saw hundreds of scam reports. Once I informed them, I knew it was a scam. They hung up on me

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DeborahS7
, US
Feb 23, 2015 4:27 pm EST

Received 2 calls today from US Financial Resources from a phone number in Tahoka, TX [protected]. The man had an extremely thick east Indian accent...so much so that I could barely discern what her was saying. He said he was calling because I had applied for a government grant that I could use for anything...house, car, education, whatever I wanted. After asking him several times to speak more slowly and asking him if he was calling because I had applied for this grant he said he was calling to give me the information about how to get the money. I asked him the website and he first said it was America US financial Resources, then said just US Financial Resources. I also asked him several times which agency was giving these grants and he skirted the question each time. I finally told him that I was not interested and to remove me from the call list after seeing this site.

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Ramesh 123
Tucson, US
Feb 10, 2015 2:59 pm EST

It is a fraudulent company. Don't believe guys. They called me in the morning and like a stupid I gave my card details. But then immediately googled about it and got to know. Finally I cancelled my transaction. Guys, Please be careful

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alan bennette
Houston, US
Feb 03, 2015 3:32 pm EST

US FINANCIAL HELPS TO APPLY AND RECEIVE THE GOVERNMENT GRANTS MONEY THEY ARE NOT FRAUD OR SCAM.. THERE ARE MANY PEOPLE WHO GOT GRANTS WITH THE HELP OF US FINANCIAL RESOURCES.. IF YOU COMPLETE LEGAL FORMALITIES REQUIRED TO RECEIVE GRANTS OFCOURSE U WILL GET BUT IF JUST PAY 3.87$ AND SAY I DIDNT RECEIVE MONEY HOW WILL U GET IT ? US FINANCIAL RESOURCES IS NOT A SCAM .. ITS NOT LIKE TODAY U FILL UP THE FORM OR APPLICATION AND TOMORROW U WILL RECEIVE IT, ITS NOT LIKE THAT IT NEEDS TO BE OVERVIEWED AND VERRIFIED AND THEN U CAN GO AHEAD AND RECEIVE IT...

THANKS REGARDS..

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my husband mike
Lawndale, US
Jan 22, 2015 6:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My husband received a telephone call from "Kevin White" a "Verification Officer" from "US Financial Resources" stating that he was approved for a government grant in the amount between $2, 000- $20, 000 and all he had to do was verify a few things, as well as, pay ONLY $3.87 processing fee to create a user name and password in order to obtain grant information at website. This "Kevin White" clearly had an India accent and continued to assure me this was a legitament purpose and encouraged me to go online and investigate his honesty. He stated that his company did not really have a exact name but was located in "Pleasant Grove, Utah." He called from [protected]. After doing some of my own research today, I have found that my complaint matches many others even as far back as in 2012...same info., same address, same accents, same website, same $3.87 processing fee...same SCAM!

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TSNewYork
Hyde Park, US
Jan 22, 2015 11:06 am EST

Thanks for the responses. You guys helped. I got a call from "John" telling me I filled out a grant application on April 2nd 2014 and told me they needed a $3.98 registration fee. The guy would not give me information to research this, nor tell me an Email will exist for this until after I sign up. I'm not about to sign up or give my card out just because some guy says it is legit. Anyway, this site helped out a lot. I actually called them back to prod them of their bullcrap. LOL I spoke to a 'supervisor' who asked me what site I got my info from and blah blah, "We are legit" etc. Eventually I told them I am going to report this as spam and the supervisor said "Ok you do that" and hung up.

10/10 would be hung up on again

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Anselmo nasario Candelaria lll
Phoenix, US
Jan 12, 2015 7:13 pm EST

I asked if I can talk to Steven Johnson and thay transferred me to himand then I asked him a question about someone supposed to be giving me a call in two daysto confirm my grant and he hung up and I called back 5 times and every time I called back they answered and hung up on the 6th time they didn't answer nor the 7th 8th or 9th time

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becca83
, US
Jan 12, 2015 12:07 pm EST

I just got that same call a few minutes ago and I was told that I am going to get free grant from the government to do whatever I want, but they need me to pay 3.98 and they wanted my card number. Is this a scam?

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carie rohm
Bettendorf, US
Dec 30, 2014 11:30 am EST

this web site is a rip off. they make people beleave they are a real grant company and they are not. they are just here to take your money. if anyone else has gotten taken by this company please call your local departments who take care of things like this. i say we all should get this company shut down. i have contact all the legal companys and turned them in. i also contacted my lawyer. then when you call back and tell them your name they hang up on you. this company is a big scam.

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international-student
Chicago, US
Dec 10, 2014 1:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi everyone. I just received a call from these "nice" people telling me I am approved for a financial aid. When I heard the Indian accent I started to be suspicious. I am not a racist, but... you understand. However, my boyfriend called the IRS some weeks ago and he spoke to an Indian woman, which was fine. So I proceeded anyway. That man named Marshal (pretty strange for an Indian, huh) was congratulating me for my grant approval. I kept telling him that I am not a US citizen, I am with F-visa and so on, but he said it's okay, it doesn't matter. And how stupid I was! I gave him my credit card number! Something I would never do even if I am drunk! I don't know why I did it, such a shame. At the time of speaking, I was charged $3.97 and received an email for some monthly charges (around $59 as far as I remember). While I was talking with the senior manager, because I insisted to talk to somebody else hoping to hear some real American speech, I skyped my boyfriend to tell him that I gave my credit card number and he got mad! He googled it and you know the rest. I was so angry at myself, I had to go to the bank and block the card. Don't give your card information! Just don't!

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Rell23
Chicago, US
Dec 05, 2014 7:17 am EST

It's just very sad how people are des days! Hope & pray God everything work out okay with the bank people

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Rell23
Chicago, US
Dec 05, 2014 7:13 am EST

They call me yesterday & I gave them my card # I just call my call it telling me I have to talk customer sService I'm really mad about this not nothing to play about .. I call my mom she say it happen to her years ago & the money do come but if u give them ur bank info the will take ur funds out when it come now I have 2 wait into 8:00 talk to bank people I'm very upset & hope everything work out ok! The good thing is I'm glad I didn't give out my ss #

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cin miller
cinti, US
Dec 03, 2014 4:54 pm EST

i also got a call from them today when i said i didnt know how much was on my debit he offered to run it one time to(see if it would go through) i refused to give my number. glad i found you. Cindy from Ohio

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Renée Mack
Chicago, US
Nov 20, 2014 2:04 pm EST

They just got my dumb butt too

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