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US Fidelis / DIDN'T PAY CLAIM

1 United States Review updated:

US FIDELIS SALES WARRANTIES THAT THEY PRESENT AS $0 DOWN OR NO DEDUCTABLE . RUN TV ADS CLAIMING NO HASSEL COVERAGE. TV ADS SHOW PEOPLE GETTING REPAIRS...AC EVAPORATOR, $1100.00 PAID, YOU OWE $O... SO I BOUGHT THE $2975.00, 5 YEARS OR 100, 000. MILE WARRANTY. HAD A C WORK DONE, THEN ..."WE ONLY COVER UP TO $500.00 ON AC. ITS ON YOUR LIMITS... SO READ IT TO THEM AND THEY SAID "COULD YOU FACTS A COPY TO US? AND i DID, , , STILL DIDN'T PAY... SO I SHUT DOWN THE REST OF MY PAYMENTS...TO BAD THEY SCREWED ME FOR $211.00, , THEY ARE GETTING ANOTHER MO. INSTALLMENT FROM ME...i ONLY LOST $1100.00 ON THIS SCAM.. IT COULD HAVE BEEN WORSE. MY ATTORNEY WILL BE TAKING THEM TO COURT !!! DAVID

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  • Fo
      30th of Jan, 2009
    +3 Votes

    Before you do business with US FIDELIS, I BEG YOU TO READ THIS…………I USED TO WORK THERE! I could go into so much more about this company but I am praying that you will read this entire post and it will be enough information to trust that I am doing this in hopes of saving people from being scammed.

    **** US FIDELIS is now advertising
    their CAR WARRANTIES on
    TELEVISION COMMERCIALS****


    Please notice that I have backed up this content with
    web sites from government websites and organizations that protect consumers. I also have links from media sources.

    PEOPLE DO YOUR HOMEWORK!!! DO A SEARCH AT THE BETTER BUSINESS BUREAU for DEALER SERVICES…THEY ARE NOW US FIDELIS and they HAVE A GRADE OF ** F ** A+ is the highest, F is the lowest; just like an academic report card.

    Don’t believe me? Go to the Better Business Bureau’s website and do a search. If you need to narrow down your search, go to the St. Louis area of the BBB site. Wentzville is on the outskirts of the St. Louis Metro area. They are at 100 Mall Parkway and also 200 Mall Parkway in WENTZVILLE, MO.
    http://stlouis.bbb.org/WWWRoot/Report.aspx?site=142&bbb=0734&firm=310016763

    “The BBB has received numerous complaints regarding this extended vehicle service contract broker. Complainants primarily allege difficulty cancelling policies and obtaining refunds, misleading advertisements, misleading, high pressure or improper sales tactics, poor customer service, failure to pay for vehicle repairs, difficulty contacting the company, misrepresentation of coverage, harassing phone calls and failure to remove names from mailing lists. These complaint patterns are reflected in the complaint statistics below.”

    Scroll down to Business Contact and Profile and you will see all the names this company uses. http://stlouis.app.bbb.org/report/310016763?noskin&fax=Y


    I was shocked when I found out that US Fidelis will be sponsoring Rusty Wallace racing for 35 NASCAR races. Steve Wallace, Rusty’s son will be driving the US Fidelis car. I cannot imagine why his business …Rusty Wallace Racing…would do business with US Fidelis when they are under investigation by several state Attorney General’s; most notably the one in their own state…Missouri. See the link below.

    Rusty--- go to the Missouri Attorney General Website and to the Better Business Bureau of the St. Louis Area and look who you are dealing with!

    http://www.consumer.ago.mo.gov/Know_MO/

    You will see that they are also US FIDELIS and NAWS and NATIONAL AUTO WARRANTY SERVICES; and THE ATKINSON GROUP OF COMPANIES. The company changed its name to US FIDELIS because Of bad publicity. They have been investigated and fined by the MISSOURI ATTORNEY GENERAL’S office as well as ARIZONA’S and no doubt several others.

    http://ago.mo.gov/newsreleases/2008/030608.htm
    The name of the company at that time…..National Auto Warranty Services of Wentzville, MO

    Postcards sent out from Dealer Services/NAWS/US Fidelis can be seen in the links below.They had a special group of employees that worked calls that came in as a result of these cards. 90% of the people who called were under the impression that these cards were from their car manufacturer. I know; as I worked in this group for about 3 months.

    Channel 13 News in Jefferson City, MO:
    http://www.connectmidmissouri.com/news/news_story.aspx?id=87338

    Florida Attorney General investigating…Here is a report on Channel 6 in
    Miami, FL
    http://www.nbc6.net/ciu/18211518/detail.html

    Reports from MSNBC---the first link has been aired on MSNBC during the last few weeks of December 2008:
    http://www.nbcconnecticut.com/traffic_autos/autos/Bogus_Car_Warranty_Offers_Invading_Mailboxes_All__National_.html

    http://www.msnbc.msn.com/id/23147777/

    ALL OF THE ABOVE ARE reports on the company who has changed their name to US FIDELIS…Notice the cards are all the same.

    Here is a document on the Missouri Secretary of State’s website to prove that
    this company is in fact owned by the Atkinson brother’s:
    http://www.sos.mo.gov/imaging/18755163.pdf
    Notice the 100 Mall Parkway address; sometimes the address will be 200 Mall
    Parkway; depending on the correspondence and if they are using National
    Auto Warranty Services or US Fidelis.

    Here is something else…..the building that NAWS/DEALER SERVICES/US FIDELIS is in …the owners also opened an alcohol free nightclub called EXODUS. Funded no doubt by the money they have made using unethical and possibly illegal business practices.

    “Darain and Cory Atkinson own US Fidelis in Wentzville, Missouri. Out of the blessings from their business, it was their desire to do something significant that would honor God and be purposeful to the community. From this desire, the EXODUS concept was formed.” http://exodusstl.com/documents/staff.html

    This statement almost sickens me. I have seen first-hand the unethical business tactics used to make “the owners” money. It would be better fitting to say the
    Business practices are sleazy and underhanded. They target the elderly and undereducated people and use strong arm business tactics. How can they
    keep a clear conscience? Moreover, sales people acquire banking and credit card information by creating a sense of urgency….”Buy it now or you won’t get this great offer again.” This is the standard sales tactic. The sales people avoid
    informing the potential customers of the fine print in the warranty such as ridiculously long waiting “transition” periods before the warranty can actually be used. Because the sales people work for commission only, they will avoid They will process the banking or credit card information before a customer gives the ok to continue so that they (the salesperson) will have the “deal”. This is very common towards the end of the month when the salesperson needs to reach a level for a bonus or to make more commission (they are paid per “deal”).

    The Atkinson brothers also provide space for their church in the building. It is
    non-denominational and is called ‘The Element’. Ironically, the majority of the
    US Fidelis management attends THE ELEMENT church. This church is very much like a cult, focusing on money and success. Watch the QUICK TIME presentation at the website below. There is a married couple on this video in which the husband is an assistant manager and the wife is
    a manager at the newly named “US Fidelis”. They are the bi-racial couple (and please note that I am only stating that they are bi-racial to point out who they are….I am not being prejudiced.

    .http://www.elementchurch.com/elementchurch/Element_Church_%7C_Welcome.html

  • Wi
      15th of Mar, 2009
    +3 Votes

    Did you contact your attorney general? Did you know that there is a Class Action Lawsuit against US Fidelis?

    http://www.caseydevoti.com/news.php#9

    go there and get email and phone information

  • Jj
      20th of Mar, 2009
    +3 Votes

    i think everyone should write mr. wallace on his website at http://www.rustywallace.com/contact_us.html and tell him about the scam artists hes mixed up with

  • Me
      16th of Apr, 2009
    +1 Votes

    persionally I think mr Wallace already knows but doesnt care because of the money he gets from doing the comercials. Maybe hes hard up for sponsors?

  • Va
      28th of Apr, 2009
    -2 Votes

    Here's the thing you former employee. Why did you not say this while you were working for them? Becasue you were making money huh? You are no better then them, you are just mad. I'm not saying that they are a good company, they are not. but you are only doing this becasue you lost your job. AND RUSTY WALLACE IS NOT A PRIEST. He is old, and needs money. Of course he would work with them. I would too. He is going to milk them for everything he can, and thats the way it is! When you people start to realize that in this world people are out to make money, you might stop getting ripped off.

  • Va
      28th of Apr, 2009
    -2 Votes

    Ohhh, your lawyer is taking them to court huh. How much is he going to charge you to get back your $1, 000.00. All it would have taken from you is five minutes worth of research before you bought the plan, and none of this would have ever happened. And David. do you even know that this compnay is being sued right now by 40 atterney generals? Your lawyer is not that good. Don't waste your money on him.

  • Bo
      11th of May, 2009
    +1 Votes

    VAD:

    I would like to point out that rank and file employees don't have anything to do with the company's ethics standards. I used to work for a major credit card company and I had to do things that weren't the best business practices because I had bills to pay. You can't just quit a job when you've got a family to support. I couldn't quit my job no matter how bad I wanted to because my husband was in college full time and in order for us to advance in the world he had to complete his engineering degree. Almost one year ago today I walked out and never looked back.

    I find you to be a very heartless person. I get those robo-dialed auto warranty calls all the time and my car is over 15 years old. They've violated the do not call list MULTIPLE times on my cell phone!

  • Va
      1st of Jun, 2009
    -1 Votes

    So you knew you were working for a company that was ripping people off, but since you needed the money it is ok. I don't think there is anything else you could say about it. I know all about how US Fidelis works. I understand that you did not make decisions there. However, by going on this page AFTER you got fired it proves that while the money was there you did not care. And now you do.

  • Ba
      2nd of Jun, 2009
    +1 Votes

    This Vad guy sure like to play god. He likes to see himself on the web page pointing a finger at others. It makes a ### like him seem important to himself I guess. Wow, look at me, I know everything there is to know, I'm sooooo smart. Look at me DUH! I get to tell everyone how stupid they are. HA ha DOH! For the life of me, I cannot figure out why someone behaves like VAD. LOL He has not said one intelligent thing in all of his posts. VAD go do something useful like a retroactive abortion! If you were as smart as you claim you would have single handed taken on US Fidelis and giving back everyone’s money to them, put the crooks in jail and had president Obananna give you the greatest guy in the world award. Boy, I wish I could be like you. AH HAHAHAHAHAHAHA

  • Ri
      3rd of Jun, 2009
    +1 Votes

    I have lost all respect for Rusty Wallace. Did he not check into the history of this company before he signed a contract with them? OMG!

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