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Us Fidelis Aka Dealers Services, National Auto Warranty Services, Dealer Services Direct, Naws / Repair work covered?

1 100 Mall ParkwayWentzville, MO, United States Review updated:
Contact information:
Phone: 1-800-649-1856

When you purchase a warranty from this company, the sales people leave out key information. You are giving them your financial information for a contract that you have not read in full. They are not going to mail anything out to you even if you ask for them to.

Payouts will not exceed the Blue Book Value of your car. This means:

The amount paid out by the warranty company for repairs to your vehicle will not go over the amount your car is worth. This is for the lifetime of your warranty, NOT per repair.


You have a 1996 Ford Taurus 4 Door that has 123, 531 miles. The NADA Blue Book Retail Value of the car is $2850 if it is in 'clean' condition. You purchase a warranty from US Fidelis...let's say for $1995 AutoLife Extend warranty (one of the most popular sold). After you have reached the grace period your engine blows up. You have the car towed to the ASE certified mechanic and it costs you $183. You pay that expense out of pocket; send in the receipt to the warranty company for your $75 reimbursement.

The ASE certified mechanic looks at the vehicle and lets you know the engine is gone. You give them your ID card from your warranty and they call the warranty company to let them know that rebuilding the engine will cost $3241.

The warranty company is only going to pay $2850, but first they must send out their inspector to make sure that the repairs are justified. If their investigator says 'go ahead with the repairs' and the warranty company pays out the $2850 they said they would pay, then your warranty is history. They have paid out the blue book value of the car.

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  • Jj
      25th of Mar, 2009
    0 Votes

    weve been fans of rusty wallace's for a long time and we were really surprised that his team had us fidelis as a sponsor. write him and tell him what u think about us fidelis

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