Menu
Cash Advance USA
Cash Advance USA Customer Service Phone, Email, Contacts

Cash Advance USA
reviews & complaints

www.cashadvanceusa.net
www.cashadvanceusa.net

Learn how the rating is calculated

2.8 133 Reviews

Cash Advance USA Complaints Summary

58 Resolved
75 Unresolved
Our verdict: Dealing with Cash Advance USA, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Verified
The authenticity of the customer service contact information for Cash Advance USA has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Cash Advance USA. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Cash Advance USA reviews & complaints 133

Sort by:

Newest Cash Advance USA reviews & complaints

ComplaintsBoard
T
6:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Cash Advance USA Harassing and Threating Phone Calls

I have been receiving several calls from attorneys claiming they represent US Cash Advance they claim I took out a loan and didnt repay however I have never taken out a payday loan with them and there is no record of them depositing any money into my account on my bank statements they claim I owe $780 and is threatening to sue me for fraud and call my job saying that I committed fraud against them this is bogus and I need them to stop harassing me

Read full review of Cash Advance USA and 3 comments
Hide full review
3 comments
Add a comment
K
K
kym39
Lockhart, US
Mar 15, 2011 2:05 am EDT

I have been getting the same calls from the same place. The guy on the phone has an middle eastern accent but an americanized name. They are calling family and friends and telling them that my debt is their responsibility and if it is not paid w/in 2 hours the sherrif is going to come and arrest them & me! I have never had a payday loan w/ these people and they refuse to give me any information and when you ask for it they hung up! the numbers they leave on voice mail are not valid either!

S
S
skull0105
McHenry, US
Feb 05, 2011 12:48 am EST

I just tried to call the number you posted of [protected] and it just had a busy signal. I am having the exact same problems as you and everyone else.

D
D
debp123
pueblo west, US
Jan 06, 2011 7:07 pm EST

I also have been experienceing everything everyone else has. I have been receiving harrassing phone calls from heavy accent people saying I have a law-suit against my ss# and they are taking me to court to resolve this. This has been going on for several months. I get hung up on when I ask a question they can not answer. I was on a blog and someone was kind enough to give a number to advance cash usa [protected]) and I spoke to a gentleman named Richardo. I explained to him what was going on. He said I did not have a loan out with them and never had. He told me they are aware of this problem and they are taking steps to get these people. He stated not to give them any information. To tell them to cease and diseist calling me at home, work and cell phone. I contatcted the Better Business Bereu, the ftc and the attorney general in my state. I contacted my bank again and have changed all accounts. There is no telling what they will do. I hope that this will help someone else out by having the number to advance cash usa. Ricardo did say the best way to help is for everyone to post their experience so this doesn't happen to someone else.

ComplaintsBoard
I
8:58 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA cash advance usa loan scam

For the past month I've been harassed by these scammers claiming to represent Cash Advance USA. The first call I received kind of shook me up since they had my social security number. I know I never borrowed any money from this company but I was still concerned with so much ID theft going on these days. After I argued with the rudest representative that I ever came across, I contacted the genuine company at their toll free number listed on their website and was reassured that they don't have any record of lending me any money much less sending my info to a collection agency. I received another call today from someone that called himself Justin Crowe and I patiently listened to him and took the fax number which he provided for me to send my credit card number to make payment for the $400 which he claimed I owe (last week they said it was $640.21). He said to include my billing address and a note 'apologizing to the accounting department for being delinquent with my payment'. I did send a fax but it did not have any credit card info or billing address. I wrote a single spaced note full of all the curse words that I've retained over the years. Believe it or not, this guy called me back and asked me to read the note to him which I politey did. He called back after I hung up and called me a [protected]@#%@ and said that he no longer wants my money but he is willing to have phone sex with me to settle my debt. Every time he called after that I answered the phone with my usual politeness, told him to have a nice day and hang up. He hasn't called in a few hours probably due to the time difference between the US and India (where he's actually calling from although he claimed to be in New York). I guess he got tired and had to go to sleep since the last time he called it was 2:00pm EST time here and it's about sometime after midnight where he is. Everyone, please beware, these people calling you with the poor english accent and english-sounding names are all fraud. They are actually calling from India. I work with a company that outsources our service desk over there so I have to communicate with them on a regular basis. I know some of them on a first name basis and trust me, they rarely have english first names much less last names. So the next time you get a call from a poor-english accent individual from the so called 'Cash Advance USA' and he/she claims his/her name is 'Diana Martin' or 'Gary Jones' ask if they're sure it's not 'Srikanth Lakshmikanth' or 'Sasikumar Solaikuppan'. Also make sure that you invest a few bucks a month with one of the credit monitoring companies just in case they try to apply for credit with the data that they have for you. They know my social security number but there isn't much that they can do with it since they have to provide additional confirmation which can only be acquired directly from me.

Read full review of Cash Advance USA and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
S
S
Shannon36535
Foley, US
Feb 23, 2011 4:36 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

V
V
victor2012
Hartford, US
Jan 31, 2011 6:59 pm EST

You have lots of confusion about indians..they taking your offshore jobs doeesnt mean they are into credit card frauds also...

ComplaintsBoard
M
11:15 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA harrsement

These people called my husband job stating that he took out a loan a couple of weeks ago and that if he didn't pay it that charges would be brought up agianst him and that he can go to jail, well I contacted these people and I informed them that if they call my house or my husband job again that they will be hearing from my attorney and he hun hung, I spoke to a David Jones that suppose to be the supervisor but a Alberet Smith is the one who did the calling, you could never speak to the person who does the calling, but I let them have it and even after they hung up on me I kept calling them back to back and they wouldn't answer. The number I called was [protected] and they have also called from [protected] which is disconnected, these people are using cellphones and maybe working out a internet cafe, but just curse them out and ignore them and threathen them with a lawsuit and I'm sure they would leave you alone, also advise that you put an alert on your ssn or credit profile so that no damages can be done by these half speaking engilsh people.

Read full review of Cash Advance USA and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
L
L
luwey
Navajo, US
Aug 24, 2011 5:51 pm EDT

would there be a jack williams that keeps calling to and he left me a number with [protected] and he says we owe him 400.00 dollars.

ComplaintsBoard
K
10:44 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA Payday Loan I Never Had

I too, received a call from a Gary Jones supposedly from US Cash Advance Legal Dept telling me the call was in regards to a payday loan I had not paid from US Cash Advance that was taken out. I'm being sued for a $300 cash advance that I never had. He said the only way I could obtain any documents was for them to send to my attorney and asked for my attorney's phone number. I told him if he wanted any more information, he needs to talk to my attorney. I gave him my attorney's number and told him to talk to them that the Legal Dept is handling my finances. With This type of harassment hardworking people should be able to sue these lazy bums that prey on honest working individuals. This has to stop! The people I spoke with have an middle-eastern accent and would not provide me with enough information to check the validity of their claim.

Read full review of Cash Advance USA and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
nickicttrll
Gillette, US
Jun 07, 2011 1:46 am EDT

How do you get them to stop? I just got one today... I run daycare and do not have time for this bs. When I used some language on them like hell and damn, they told me that police officers were coming to arrest me. I thought it was a scam since they kept calling themselves officers but had thick middle eastern accents, I spoke to three of them because I kept telling them that I cannot understand a damn word they were saying! LOL Please let me know, if you have any idea, how to get them to stop.

W
W
winnie1971
, US
Feb 01, 2011 6:26 pm EST

My husband just recieved and simular call form phone # [protected], stating the same. The individual also told us that he was an constable and the cops will be picking up me up at home or work. They also would not give me any information. I am glad for this post, I was truly scared.

ComplaintsBoard
C
6:14 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA UN PAID CASH ADVANCE FROM 2008

This man named John Fernandez with a heavy Indian accent called me this morning saying to call him immediately for a legal matter or to have my attorney call him and that if I didn't call him best of luck to me and my future of fraud. They gave me the number [protected]. When I called back there was no greeting, just a simple "Hello". Than I said I was returning a call and I wanted to know what it was regarding. The heavy accented Indian man, John Fernandez. began to tell me I didn't pay back a loan of $300, if I had any questions. Ia asked when and where. He verified the last four of my social and my address, but wouldn't tell me when and where I got this loan. Instead he placed me on hold and heard weird sounds than was transfered to an indian lady named Elizabeth stating I took an online loan in October of 2008 to US Cash Advance.com, which is not an actual site by the way, and never paid back and they have sent me numerous emails so now I need to pay them or contact an atorny. After I released the call I membered I never took out a online loan in 2008, I paid all my loans I had token out in the past year and I also have a phone number under a Mommy A and t's new from a year ago, so I realized this may be fake. So I contacted my Aunt who helped me research this ewes a fraud. We called back the company to to tell them to stop calling me, they are a fraud and the fbi will be on them like toilet paper on an ###. lol. the only response given was "OK".

Read full review of Cash Advance USA and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
D
D
DMAMES
Shawnee, US
Aug 09, 2011 8:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received a call from Davidson, NC-Jack- who informed me of the same scenario. I had taken out an online loan from Cash Advance America and had not paid it back. Being a victim of identity theft, I requested information in regards to the loan and he threatened that I would spend 2 years in jail if i did not make good on the loan. I NEVER took out a loan. I called Cash Advance America and had their corporate office do a search for my SSN and name and they did not have record of me EVER applying for a loan and suggested I contact the Federal Trade Commission- [protected], the Local Police Dept, the BBB, and my state Attorney General's office and file a complaint. I suggest that everybody do the same!
The phone number I received the call from was [protected] and his name was JACK!

D
D
dakotadiamond63
3920 Fairview Drive, US
Feb 21, 2011 10:07 pm EST

I had this exact same thing happen to me today but they called my cell phone. The number that came up was [protected] which is of course blocked! The first stupid guy who couldnt hardly speak english made no sense hardly and told me to hold so he could put me through to his supervisor who in return told me I was being sued for not making my cash advance loan. They had all my info and said I was being sued for a deposit made into my Wells Fargo account, which was closed down last year and there was never ever a loan deposited by that company! I applied but was turned down so I left it at that. They had my previous address and my name and my email addy but yet all they could scream in their annoying foreign accent was I was going to be sued. I reported this to local law enforcement, but what ive read im not the first one this has happened to and probably wont be the last either. I guess these foreigners think we Americans are idiots or something and we are not!

ComplaintsBoard
W
2:22 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA harassment

I have receioved several calls from these people stating I owe them money. I have never taken out a loan from this ISA Cash Advance place they claim I did. It worries me because I have had loans taken out online before and they had my information. I ended up changing my banking account so that wouldn't try and loot me. They claimed I took out a loan in MAY of 2009--eighteen months ago and didn't pay it. They claimed that they had sent me e-mail inrefernce to it which is alie. I asked them when, why I did not receive mail about this, etc, etc. Very rude people. He spoke with a think accent of sorts, which i don't know if he was faking or not. Several weeks ago, I saw a story about this on the news, and how these people and others like these scammers call people about money they don't owe. Be careful with what you put online. They told me yesterday to fax my info to them, but I faxed them something telling them i wanted proof of the transaction, their physical address, a BBB report and for them to stop harassing me or I would take legal action of my own and I mean it!

Read full review of Cash Advance USA and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
Myrtle C
, US
May 05, 2011 5:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

[protected] just called my job and threaten me by stating that I will be locked up for not paying a loan that I Know I do not have. This is the 2nd day of this. I have not gotten a pay day loan in 2 1/2 b/c of the harrassment calls after you pay the real companies off. So I told Capt. Connor or whom ever he is in Connor, Fl to send me paperwork he got smart so I called the 2nd time today no answer.

Capt Connor or whomever he is, said that I have 3 criminal charges against my name and ssn# have my attorney call them with info. I still can't believe this is still happening even though I do not have any loans out there. Baltimore

ComplaintsBoard
J
9:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Cash Advance USA - fraud, scam, threat

Some one from Beureau Criminal& Investigation a Law Firm alled me to my workplace around 2.38pm on Friday Nov 19th, 2010 he said his name is Adam Steven with Indian dialect. as I knew Indian people never changed his name with American name. In his message the said I have legal matter with my Social Security # on it. He also siad " Do Not disregards thi...

Read full review of Cash Advance USA and 10 comments
ComplaintsBoard
K
9:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA cash advance usa (loan)

I recieved a call from [protected] and spoke with "James Johnson" Ironic because he could barely speak any english stating that I owed $300.00 to Cash Advance USA they would not get me any records about this "lawsuit" said they must speak to my lawer.. They told me to fax them my bank statement "proving my innocents" which I did NOT do. They would not tell me their address. Spoke VERY broken english... This is a scam no doubt about it! If I did take out a loan (which I didn't) than Cash Advance USA would have contacted me proir to this all happening... please DO NOT be fooled

Read full review of Cash Advance USA and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
Shannon36535
Foley, US
Feb 23, 2011 4:32 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

ComplaintsBoard
L
5:17 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA its totally a scam

Called my work and stated I owed them money, I had no idea who this company was or what they were talking about. They couldn't tell me any information like when or how I "recieved" this so called loan or prove to me that I requested it. Threatened to come to my home or my work until it was paid, however they couldn't even tell me what the amount was they were trying to collect.

BEWARE! Do not pay this company, block them from your phone!

Thank you,

Lisa

Read full review of Cash Advance USA and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
F
F
Froggalicioustlw
Port Bolivar, US
Sep 14, 2012 12:21 pm EDT

I got a call today stating that I took out a payday loan last month, and that I had not repaid it so I was going to be prosecuted if I didn't pay today. This is total crap. Never have I gotten a payday loan. Checked with the bank and they agreed it is a scam. Do not take these guys serious. The number they called from is [protected] and the mans name if he could be called that was James.

ComplaintsBoard
S
6:36 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA scam of money owed

I am reporting a scam call I received today. On my caller id [protected] showed up, on my voicemail they left [protected]. A indian voice HINDU said that I owed CASH advance USA money from a loan I took in March. I didnt take any loan, and I advanced them of this. The man proceeded to laugh and hang up on me. I call back and get another person, He was talking and I was talking he told me FU&$ You!... NO professional business tells you they are filing a law suit, swears at you and told me if I didnt want to hear what they had to say then I would be hearing from a attorney about my ssn and credit report. Real winners they are! Please dont provide them any of your information, I am not sure what they have from me, as I didnt ask, but I know I dont owe them any money.

Read full review of Cash Advance USA and 8 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
8 comments
Add a comment
T
T
thompson26
Camanche, US
Dec 16, 2010 6:57 pm EST

i keep recieving phone call like everyone else saying i owe money for a payday loan i took out with cash advance usa tld them never have.they also called my job b/f thank god i had a cool boss said they were taking me to court and were gonna garnish my wages. today i clld back asked if i had an atty where they could send my papers too tld them need more info.then they told said "may god bless you" i kept all they voicemail with the threats that i could. what can been done with these people?

J
J
Jerry Works
Trail, US
Aug 23, 2010 5:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

These people have the audacity to call me with the subject of an unpaid loan and possible legal action. They will not give me any documentation as I have never taken a cash advance loan. I had considered the fact that my identity had been breached, so I need documentation to prove it was not me. They refuse to give me any documentation at all. This is the second complaint I have filed in the last six months. If there is an investigative branch of Complaints Board, I would like them to look into this as there has been thousands of complaints. If not, I would like some advice on how to handle these fraudulent scammers.

R
R
reed3wall1
Nocona, US
Sep 24, 2010 10:39 am EDT

I received a call on my cell phone from a Ben Martin from the Legal Dept of ACS. He told me there was going to be a lawsuit filed against me in the next 2 hours and he was calling to resolve it before it was filed in my local county. I asked him to what it was pertaining, he was very vague and hard to understand. I asked him for a contact number so I could call him back from a landline. He gave me the number of 347.625.3715. When I called that number it was answered as "Legal Dept". I asked for Ben Martin and was told by "Joseph" that Ben worked his cases and was calling for him. He told me I had taken out a $400 payday loan, had my social security number, address and personal references. I told him I had inquired on a payday loan a couple of years ago, but when I realized the interest rates and such, I declined the loan. I have received many offers in the mail and online, but have never taken a loan. I was thinking someone must have done one in my name. He told me that might be the case, but I would still be required to pay it. When I told him I wouldn't, that there is such a thing as identity theft protection, he gave me a number to call for Cash Advance USA. The number was 561.948.3837. When I tried to call that number, it gives a recording and when you try to leave a message, the mailbox is full! This all made me very uncomfortable. I went online and pulled copies of my credit bureaus and there is nothing reported against me. I think this is a scam, but when someone calls you and tells you that you are about to be sued and they have all your personal information it is scary.

B
B
bmccart
West Valley City, US
Jan 23, 2011 2:40 pm EST

I recieved a phone call from man who said I owe a chash advance loan from March of 2017. When they tried to take out the money for repayment the checks were returned and now I was being taken to court. The man had a very strong accent I could hardly understand him he then told me he was transferring me to his supervisor. The supervisor Nathan Davis got on the line he was also very hard to understand and sounded like the same person I talked to before. I told him I had never taken a cash advance loan in March of 2017 he told me I did and I he had my SSN and date of birth. When I asked what date the funds went into my checking account he said he didn't know it was in March of 2017. I asked what account they were put into and he read me back my bank account information. I told him I would have to look into this and he gave me a number [protected] when I did a reverse phone search it came up with a landline in Freemont, California. I checked my bank account and there were no Cash Advance deposits at all nor were there any returned checks after that. I called back and the man who answered sounded like the first two people I talked to and didnt even say "Hello Cash Advance USA", or anything like that he just said "Hello" when I said "is this Cash Advance USA", he said "Ummm yes." he put Nathan back on the phone. told them I checked by bank account and no money was ever deposited he told me they did put the money in there and that an investigator would be sent to my work to investigate me and let my company know that I had used their name for fraud. When asked why they don't send one to my home he said, "he can't". I told them that I never even took out the loan he said I either had to repay it now or be in a California court house next Friday. I told them that I wanted proof in 48 hours that I took out this loan and they said that I needed to hire an attorney that will cost me $5, 000 for one time court appearance or pay the money now. I told them I didn't owe the money and they had no proof that I did but I had all the proof that they never deposited money into my checking account. I told them I would be sending a local investigator to investigate this and they hung up. The sacry thing was they had my SSN, date of birth, bank account information, home address and employer information.

S
S
Shannon36535
Foley, US
Feb 23, 2011 4:33 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

D
D
deniselinnz1976
benwood, US
Feb 11, 2011 10:51 pm EST

i got a call today, same info was given. His name was something Adams and had a strong accent, he said that i had to appear in New York for court unless I paid 400.00 today. He said if I didn't pay it I was looking at several felonies including theft by deception and fraud tri-state something or another. I could barely understand what he was saying. I told him that I had called the sheriff and he would be hearing from them. I asked to speak to a supervisor and he said he was one and he couldn't give me a company that he was representing.

S
S
skull0105
McHenry, US
Feb 05, 2011 12:37 am EST

I have been getting the same phone calls also this past week. The first one was a message left on my answering machine at work. It was a man with a strong accent and I had to listen to the same message at least 6 times to grasp what he was saying. He said he was with the Federal Registration of Department of Justice. His name that he gave was Greg Nelson. He said I had a green sheet filed against my ssn#. That he was going to come to my work in 48 hrs and arrest me. There was no call back number on caller id and the caller didn't leave a number to call back. I called my HR department to have the call traced and it came back as a untraceable number. I did a little investigating myself on this. I didn't know what the caller was calling for. He did have the last four digits of my ssn# and my employers name.

Needless to say I didn't get arrested 48 hrs later. Today I got a call at 815am my time and this time it was a woman giving me the name Michelle Jones. Again strong accent and it sounded like she was reading a script card. I could not understand a word that came out of her mouth. Some of the same was mentioned in this message as the one left on my work phone. I tried to return the call and it said there was no call back number. So I saved the message. Than around 1256pm today the same woman leaves another message basically screaming in the phone at me. I heard other people yelling in the background and this time she gave a number to call back which was [protected] which showed up as a New York number. Well, I thought two can play this game so I called the number. A man answered the phone saying "Hello". I said " I have been getting calls from your business and I want to know what they are in regards to". He said "Who is this" I told him that I wanted to know what business this was and he said it was a legal department. I said a legal department for what? He wouldn't answer me and I told him I got a call from a Michelle Jones and I want to talk to her. He told me I could talk to her supervisor. This foreign person got on the phone and he said his name was Gerad something or another. I asked him to repeat his name like several times and told him his english was crappy and I needed him to spell it out. I asked him what this was regarding and he started rambling on that I took out a cash advance and I was no being sued for non payment and fraud. I asked him the name of the company that was suing me and he didn't answer me. He just hung the phone up.

I was pretty pissed so I called back and got the same person who answered the phone the first time. I told him that his "boss" hung up on me and he said to "hang on". I got this Gerad back and asked him why he hung up on me. No answer. He started in again with this speech. He wouldn't shut up so I thought okay I can play this game too. I said you need to stop and let me ask you some questions. I told him I want the name of the company stating I took out a cash loan from, the date I took it out, the day it was deposited into my account. He got pissed and called me a f******b****! and said I would get the papers Monday. I told him that this was fraud and that I had all the conversations being recorded and saved all the nasty msgs that were left. He finally gave me the name Cash Advanced USA which I have never had a loan out for. I inquired about one, but didn't take it. I told him I was going to contact the police and FBI for phone harrasament and fraud on their end and he said "Go ahead". He hung up on me again. So, I called right back several times and just got hung up on.

I googled Cash Advanced USA and got all this information about fraud. In one of the posts I found a number for Cash Advanced USA. [protected] this was also a New York number. I called the number and some guy with a strong accent answered the phone saying only "Hello" I said what is the name of the business that belongs to this phone number? He asked me who I was looking for and I said Is this Cash Advanced USA and he said "Yes". He wanted to know who I was and I said I wanted information about a loan that supposedly I took out. I told him I wanted the date the loan was taken out, the date the money was deposited in my account and that I needed to verify with my bank on this. He paused and than said to me "Don't call on this number again" and hung up.

What should I do. My employer said to not answer my phone if I don't recognize the number. I told my employer they are threatening to call you and get wages garnished. She laughed and said not without paperwork. She said 99% of people that call and complain about the employees and bills turn out to be nothing. She tells them to talk to the associate themselves or provide her with legal documents.

Would the local police or FBI be able to help?

A
A
amynkhai
, US
Feb 04, 2011 3:59 pm EST

i recently received the same phone call from the same person i beleive... did they ever take any money out of your acct? i'm worried they may do that to me.. i never took out a lona from them so i new for sure they were lying... please email me at amynkhai@msn.com to respond to this...thanks!

ComplaintsBoard
M
6:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA scam/fraud/phone/harassment/threats

on nov.11, 2010, at 11:00am i received a phone call from a man identifying himself as a federal officer with the Federal Government;"Officer James".he had a heavy MIDDLE EASTERN ACCENT.he said i was a prime suspect in a federal criminal case.he said i didn't pay us cash advance back, asked if i took out that loan with NO intent to repay, asked if i have ever been involved in fraud(i said "no"), i did take out an online loan with us cash advance a very long time ago, i am not being billed by them.I don't remember if i paid us cash advance back.then "Federal Officer James", said i owed $300.& did i want to repay now by phone or go to court.i am 100% disability /retired r, n, through ohio public employees retirement system. so i said phone.he(james) said if i didn't handle this today the police would come to my home & arrest me & put me in jail.i called us cash advance.the number i had, had no option to assist me.i pressed 2, ivan(employed by us cash advance gave me a # which turned out to be a debt consolidation company(#[protected])."james had the last 4 digits of my SSN & the name of one of my references.i then called the Cleveland, Ohio Police Dept. @ [protected], spoke with a female P.O. & told her all of the above.she said if he calls back, tell him NEVER to call you back.he has called back once while i was on the phone (call waiting is set to off).he left message that it was of urgent importance to return his call.BEWARE PEOPLE if you don't recognize the # or voice DON't ANSWER/HANG UP.don't say ANYTHING!I will NOT call him back.mjmgday

Read full review of Cash Advance USA and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
B
B
brenda032957
Everett, US
Mar 04, 2011 1:00 pm EST

I have been receiving these calls for a few months now. A man with a heavy Indian or middle-eastern accent with an American name. First he claims he is from USA
payday loan, then the next time, he was from an attorney's office, and then just yesterday he was from the Crime Prevention office. "When I spoke to him the first
time he claimed I owed the company $390.00, the very next day my son called him and said we were willing to pay this bill, but he wanted an address to send a
check or money order to, he told my son to go buy a debit card, load the money and call him back. Then he proceeded to tell my son it was $530.00. My son told him he would not be a debit card he wanted an address to send the money too, so he would have proof it was paid. The man told my son he was going to kill him.

Yesterday, he called my home I argued with him again. I asked him to mail me paperwork regarding this loan and he said there was no time. I am going to be arrested today, lets see, He also called my cell phone and told me he was from Crime Prevention again, I asked him to fax me the paperwork since I was in a
friend's office. He told me he does not have to give me that information but would give it to my attorney. My friend called him back and asked him what this
was all about, he started yelling at him, refused to give him any information and then hung up on him. (My friend told him he was an attorney) . I told this person (there have been so many different names I can't remember the latest name but these all have heavy accents) I have been in touch with the FTC and the attorney general's office and my local police. He said just great and hung up. Lets see how today goes, am I going to federal/state prison or am I going to continue to receive these calls until I am forced to change my telephone number.

A
A
amgr
Humansville, US
Jan 10, 2011 6:34 pm EST

I am just now beginning to deal with these scammers but they have changed their number to #[protected] and the name being used is "Carlos Williams". I have been called at work and was not told what it was regarding, I only cut him off and explained I could not discuss personal matters at work but he was welcome to call me after work on my cell. He proceeded to call me 53 times that evening! I ignored the calls and started receiveing calls again at work today. "Carlos" was very rude to the other girl in the office and refused to leave a message when she offered to take one when I was on the other line. He demanded to either interrupt my call or talk to my manager who also had someone in his office. He hung up and called back. I answered the phone and asked again to take a message and he became very rude, yelling and cursing about interrupting calls and meetings and I informed him I would not do anything like that and he was welcome to leave a message if he wanted to. He yelled some more and hung up and called back, I answered and when he found out it was me, his tone compeltely changed until I informed him I was taping the phone calls and going to report him. He "transferred" me to his boss(covered up the phone and handed to someone else), who proceeded to do the same thing yelling at me about speaking to my manager and making me lose my job. I told him that was against the law and asked him if he was aware of how many laws he had just broken and how many fines he had just cost his company for treating me the way he had. He told me to stop being so scared. I laughed and told him I was not scared and that he had to send me proof of the debt in the mail as I had never heard of this place before. He said he had all the proof he needed. I just repeated my self again and never raised my voice which only made him yell at me even more. He finally hung up so we will see if he calls back again tomorrow for another round!

B
B
BBMom
Bowie, US
Nov 22, 2010 4:58 pm EST

I also recveived a bogus 'debt collection" call. A man with an Indian or middle-eastern accent called and identified himself as "Jack Marshall", with the 'Morgan & Associates Lawfirm'. The scary thing is he had all my personal information! A quick check on my bank statement and the internet told me to beware. He claimed I owed the company United States Cash Advance $622, and was going to be sued for over $5000 unless I sent him a fax with my debit card info and a copy of my driver's license immediately. Naturally, I called an acquaintance of mine who is a lawyer and consulted him about it. I explained I had not received any letters from this company, nor did I have any record of bank transactions with them. The lawyer told me to call back and ask 'Mr. Marshall' for a V.O.D. - a Verification Of Debt. it is the law that this be provided to me via email, fax, or regular mail. When I did this, 'Mr. Marshall' became VERY angry, saying he would 'see me in court' and hung up. I do NOT expect to see him again. BEWARE of foreigners calling from Texas number [protected] claiming you owe money to United States Cash Advance or USCashAdvance!

ComplaintsBoard
H
10:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cash Advance USA Nonpayment of a pass due loan

On November 2, 2010 my mother received a harrassing message from this middle eastern gentleman name Paul Wright [protected] stating that I needed to contact them immediately regarding an unpaid loan with US Cash Advance. I contacted Mr. Paul Wright and left him a message. I received a call from (supposely) Officer Watson at [protected], stating that legal action and that I will be sued for this unpaid debt. Officer Watson inquired if I had a lawyer I informed him no that I didn't have legal representation but I had every right to as a consumer to know what loan are they taking about. The only information I received from this gentleman was that the loan remains unpaid for over a year. I informed this man if that was the case why wasn't I notified by US Cash Advance directly they have all my information and that I never received a notice in the mail from US Cash Advance regarding this matter. Officer Watson stated that the debt remained unpaid and that my claim will be presented in front of a Judge tomorrow. I inquired as to where this court hearing was being held he refused to give me any answers, I also requested a fax number so that I can sent them a copy of proof of payment showing this loan was indeed paid in full. Mr. Watson refused to give me any other information and told me he could careless about my bank statements. He got extremely nasty, I became aggressive and he hung up on me. I called Mr. Watson numerous times after this he kept hanging up on me. I went to the Police Station and one of the Police Officers contacted Mr. Watson he hung up on the Police Officer as well. I had other family member's contact Mr. Wilson he processed to hang out on them as well. I personally contacted US Cash Advance and was advised that they were aware of the Fraudelent/Scam calls to disregard these calls. Protect yourself... From Hector in the Bronx...

Read full review of Cash Advance USA and 1 comment
Hide full review
1 comment
Add a comment
S
S
sxygreeneyes
Passaic, US
Nov 10, 2011 4:09 pm EST

Here is a plan...everything you guys have written, I have been through. So my plan is this...I am going to tell them that I want to settle the amount of money due and how can I pay it? I don't have a credit card...(so called) and my bank account is closed...I only have cash on hand...so I would like to settle it by sending them a money order. They can give me an address and a name where I can send it to and I will mail it first thing in the morning. Once I have that info...if they provide it to me...I will call the feds and have them waiting there until the so called money order arrives. Then if they see a middle easterner person trying to get mail...or waiting for a money order that will never be sent...then they can grab them there...does that sound like a plan? I am sick and tired of these people...and if they tell me that they want the money western union I will reply..."if you work for USA Cash Advance or are representing the company, then you know better than to tell me to send it western union. It should go directly to your company so they can have prove that it was paid...not to a persons name since it is the payday loan who gave me loan...That is my plan for the next phone call...By the way...these are all their names and phone numbers...so if you see that number do not pick it up...Paul Wright, Officer Watson, Jack Smith, Brian Cave, Ted Miller, Hazel Fox, Albert Johnson, Dexter Lewis, Paul Walker, Andrew Thomas and my favorite all timer...ALEX RODRIGUEZ! Phone numbers are as follows: [protected], [protected], [protected], [protected], [protected], [protected] (notice how that one has an extra digit) [protected], [protected], [protected], [protected], [protected]. When I get more info I will keep in touch...Thanks.

ComplaintsBoard
L
11:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA harrassment

Well, a couple of weeks ago I started receiving calls at work from a company called advance cash usa.They claim I owe them 300 dollars.Now I have taken payday loans before but, I don't recall that particular company.They said advance is a huge companyan that they don't need my money they just want to make an example out of people like me who according to him commit internet fraud. Which I found insulting, I explained how I am not trying to get over. I told Alex mathew at [protected] that I will contact him this coming Monday after I have the people I bank with give me a printout of any wire transfers into my account for April 2010. They were so rude an tried convincing me to just pay it that I was better off than spending more money an legal fees .I explained to him how its not a problem for me to pay something back if I actually owe it . I told I have to verify with my bank. An would get back to him on Monday evening. The weird thing is they have have my social, email bank routing info, work number etc. Its scary I know they have many affiliates but, is it legal to share that much info on

Read full review of Cash Advance USA and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Charlotte
Oklahoma City, US
Sep 29, 2010 12:03 pm EDT

I have been harrassed, my friends harrassed, my employer notified that I have committed internet loan fraud ! I have never had an internet loan through these people! How did they get my personal information?!? How are they allowed to stay in business? I was called from [protected]. What can I do to stop them from calling?!?

ComplaintsBoard
S
7:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA Nonpayment of Payday Loan

If you go to the authentic US Cash Advance website, which is
us-cashadvance.com, they are warning about the scammers using their comapny name. They state that they do not make loans to people in other states, so if you don't live in Kentucky and you get a call, you're being SCAMMED!

Read full review of Cash Advance USA and 7 comments
Update by Sweetpea33
Oct 20, 2010 7:17 pm EDT

Received a call from [protected] and tried to speak to "Brian Wilson, " who was foreign and had such an accent that I couldn't even understand him. I kept telling him I couldn't understand him, so he transferred me to "Kelly Jones, " another foreigner who was also hard to understand but not quite as much. She said I was being sued for writing a fraudulent check (although she couldn't give me a check number or the date it was supposedly written), intentional deception of a banking institution, and something else I couldn't make out. She said I borrowed $400 from US Cash Advance in August 2010, but she couldn't give me the exact date. I KNOW I didn't take out a payday loan from this place, but just to be safe I reviewed all my bank statements, and sure enough, there is no ACH deposit in that amount or from that company. She said they have tried 3 times to withdraw the funds from my checking account but the ACH was returned due to insufficient funds. She said I had to fax a statement to "Mr. Hugh Foster" at [protected] stating that "I took out a payday loan in the amount of $400 and that I didn't intentionally intend to defraud the company by not paying it back." She also wanted to put in writing that I would "pay $375.56 on October 31, by Western Union, to clear up this matter outside of the court system." I asked her how she came up with $375.56 and why they didn't want more than that for all their collection efforts, and she said she was offering me this amount as a "secondment." She was slick! So beware!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
U
U
Unknown222
Salem, US
Oct 20, 2010 8:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Phone number they called from : 760.561.3515
Names used : Ike Lenord, Kiyanna Richards
Sounded like: Middle eastern

As of today I received a harassing phone call while I was at work & to my cell phone. Just to let everyone know I too am really confused.
I received harassing calls at my work & on my cell phone about a pay day loan that I took out. Don't have a problem with paying but now because I'm late they are trying to tell me that they are going to send police officer to my work to take me to jail or from my home. They didn't want to work out any type of payment arrangements. They Told me I needed to get a lawyer or pay 5, 000 dollars. Then they didn't want to give me any information or paperwork proving owed that amount. I borrowed 350 dollars & now they want me to pay 5, 000? How does that work? They too sounded like they were middle eastern, very strong accent, very rude. The man that called me first said he was a lawyer & that his name was "Ike Lenord" So i called back & "Kiyanna Richards" She too sounded like she was middle eastern. She told me that there were no payment plans.
So i called the district attorney office to find out my rights & they said it was a scam. He told me that they have been getting many complaints about this same issue that has been going on. To all people having this same problem he told me to go online and file a complaint to department of justice in your state online.
For example Mine is http://www.doj.state.or.us/

C
C
chellec1026
Susanville, US
Mar 22, 2011 11:55 pm EDT

These people call every couple of months and try to tell me they are going to take legal action but I don't even know who they are. I don't have any unpaid loans and I know who I borrow from. There's even a warning about their scams on the US Cash Advance website. I know they got my information from a different site because I never hand out my work number and that's what they're calling.

T
T
Theresa M James
Franklinton, US
Feb 23, 2011 5:11 pm EST

On Feb. 22, 2011 I received a phone call at my job yesterday from a John Miller. He said he works for the Law office of Shawnwood. He asked me was i
aware of the lawsuit that was file against me and i told him no. He spoke in an unusual accent.He told me i owed $400.00 for on online advanced loan that i got from US Cash. I told him i didnt get any money from US Cash.and he started getting angry. We agured for about ten mintues until he tryed to read an affidavit to me. I told him to fax me a copy of the affidavit to my job and he told me he couldnt. So i told him again that i do not owe any money to US Cash and i am not sending him any money.He told me that i will be picked up an put in jail tomorrow at 11:00 which will be on the 23rd of Feb. 2011.

A
A
alemorgan
Charlotte, US
Feb 16, 2011 4:00 pm EST

The same thing happened to me except they call from a Florida number. [protected]. They aslo had a middle eastern accent.

Y
Y
ymontgomery
Vicksburg, US
Dec 25, 2010 12:16 am EST

I am having the same type situation happening to me. A man with a middle eastern accent who claims his name is Sam constantly has been calling me from an untraceable number saying he is from an affidavit company which is going to file legal charges against me for a 750.00 debt that I owe USA Cash Advance for a payday loan that I owe. I have never used this company before . The company his says he works for is ACLS which I tried to google and found nothing. He calls me at work which I do not know how he got the number but it is really getting on my last nerve the papers that he faxed to me I am going to file a complaint with the attorney generals office and the local police office because it is getting out of hand. I have know idea how he got my information.

S
S
schhhh
blue ridge, US
Nov 21, 2010 2:38 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am going through the exact same thing with this company. I have filed fraud chargers and had to close my bank account.

C
C
Connie Serrato
, US
Oct 27, 2010 7:22 pm EDT

I recieved a call yesterday from an middle eastern guy saying he was officer Davis saying I took out a payday loan of 250.00 and that I owed them with restituion 783.00 which I never did borrow to begin with. They told me I was going to be arrested today if I did not make out some kind of payment arrangements. When I asked them who they were with they said they were representing the government on an outstanding loan with Us Cash Advance. I looked at the caller id and it only showed they were calling from 911. I am so glad I decided to look up this website to see that it is all a scam but what worries me is all the information they have on us. Really scary...They had my address, work #, social security #.

ComplaintsBoard
M
7:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cash Advance USA HARASSING PHONE CALLS

On several occasions I have had harassing phone calls at work stating I owe this company and telling me I have commited a crime by not paying a loan back. Well I ask for proof of this loan and they told me that they did not have to give that to me they would give it to my attorney ; well I said I dont have an attorney so they said well you better get one and hung up ; every person that I spoke with was very rude after I told them I had no idea what they were talking about if I owed something I would have paid it when they said it was last year ; I knew it wasnt true.. The names were; kimberly croft; she sounded as if she was of asian descent ; tom o'brien who sounded as if he was of african descent ; then there was a name that I was given who I could talk to it was marshal bryant ; deputy allen ; on the caller id the number did not show up and then it show up as 911... Said I had commited a federal crime and I was in violation of some federal banking code... They had a big long spill the area code was
321... If I owe something I would pay it but I know I didnt get a cash advance last year at all. I just want them not to call my job I can be reached at home..

Read full review of Cash Advance USA and 3 comments
Hide full review
3 comments
Add a comment
L
L
lcook1
Senatobia, US
Jan 27, 2011 5:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I had a call from number [protected], a person with an arabic accent saying his name was Eric Watson and he was with Harrison Law firm and I was being sued and had to pay money i owed. He would not state where the loan was from and my bank account showed where these people had took money out of my account and was still trying to take the money. This Eric insisted he was from this law firm and he was sending his officers to my home and to my employer. He said who is your attorney and I stated I did not have one, but would contact one if necessary. He was very nasty, fast speaking and uncooperative. He would put me on hold to speak with a senior attorney(for 2 seconds) and then come back on the line and state you must send money today or fax. I kept talking to get all the information I could because I knew he was a fraud. He said I must send a fax the day he spoke with me on 01/26/2011 that stated, I (name) wish to take care of thsi case ... and I promise that this will never happen again and I will not step back from my commitment. I authorize (blank ) amount to come out of my account. Attach a copy of drivers lic. and fax to [protected]. You can tell by the speech that this was not a legal team. A second person who I spoke with said his name was Steve Taylor with strong accent. They are rude and say over and over you listen to me, listen to me. I only kept letting them speak to investigate them and get all the information I could on them. I finally told them that I would be contacting the Attorney Generals Office in the state of MS. where I live and contacting local law enforcement since they kept insisting they were sending someone or officers to my home. They have all of my information and I have had to change alot of personal things for identity theft. I hope this helps others and these people will be caught and charged with fraud. The place I googled stated the number was a land line from Kent, WA. and that these people using Harrison Law Firm are scam artist. After I found out who they were and called the number back they did not answer. As I told them in conversation, I left a message that I was contacting local law enforcement and the attorney generals office and do not call my number again or I would get them for harassment and fraud. I haven't had a telephone call since so we will see. This has been a nightmare for me and has put me in a financial bind for awhile. I thank God I was able to find out and get this stopped and I pray it does not happen to anyone else.

K
K
K Oaks
Maineville, US
Oct 21, 2010 4:54 am EDT

I had the same thing happen to me! Someone named Alvin Russell kept calling my work number so I called back finally and asked what it was all about. He had a Middle Eastern accent too, and he began talking really fast. I asked him to slow down and he said it was about a payday loan I took out with CashNet USA, and that I was going to be arrested for fraud on Oct 21, 2010. The police were coming to my house to arrest me...I told him they cant do that because I am in Chapter 13 bankruptcy and I am protected from any litigation and from any creditor I filed a claim with. CashNet chose not to file a claim and they will never be paid back...sorry about your luck. Alvin got angry and said to have my lawyer call him, the call was done. I called him back...I told him I would have my lawyer call him but it would do no good. My lawyer would tell him the same thing I just told him. He was very rude and nasty then. I am calling him back today to get the company name as he said it so fast I didnt catch it. He also said I had papers mailed to me, and I didnt receive a thing in the mail from anyone dealing with CashNet USA. I then looked up the number through a reverse lookup and found a website that listed 4 other complaints against the same number saying the same thing happened to them. This is a scam to scare people into paying their loans back only the money probably goes right in their fake little pockets. DONT PAY THEM people...it is a scam. Most pay day loan companies will call you and work out a payment plan with you, or not collect at all...so tell them you have a lawyer and that they are going to call the company, and that will scare them enough to leave you alone. When I told him I had a lawyer Alvin got really mean and nasty because he then knew he wasnt getting any money from me. Guess I messed up his scam. The number that I had on my caller ID was [protected] and there is supposedly an Angie Jones and an Eric. Dont fall for it...you can ask them to stop calling per the Fair Debt Credit Act and once you do that they can no longer call you or you can report them to your attorney general for harassment.

K
K
KellyJo19
Columbia Falls, US
Oct 19, 2010 4:57 pm EDT

This is a scam! They did the same thing to me early this year and now it has started again. I changed my cell phone number and now they are calling my work number. Luckily after it happened the first time, and I told my supervisor what was going on, they looked it up and saw for themselves that it was a scam and I did not get in any trouble. It's humiliating and stressful, but just keep hanging up. They do eventually give up!

ComplaintsBoard
A
4:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA scamms

I have been receiving calls from an indian/araiban type man who's name is scott peter's about oweing money for a cash advance we never took out. He has been threating us and telling us if we dont pay my husband will be arrested tomorrow. However he would never give me information or the number about this loan. He said to if not paid we would owe him $6, 000.00. We also had to take there attorney who they would provide. He was the only one who could fix this matter. I have been wacking my brain about this situation and it seems to be nothing but a scamm. I am very upset that these people have no live but to call and make false aligations againest other people. His number is [protected]. May god bless these people, everyone of them. Thank you!

Read full review of Cash Advance USA and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
mary mccray
Hampton, US
Feb 19, 2012 1:24 am EST

THIS MAN CALL FROM [protected] AND UNKNOW NUMBER HE ASK 285.00 HE WILL KEEP CALLING OF UNTIL HE GET WHAT HE WANT. CALL FROM PENNSYLAINA ASSOCIATION I CAN NOT UNDERSTANDER A WORD HE IS SAY. BRANDON TAYLOR IS HIS NAME. 814/334/ 1013. NAME MARY MCCRAY CASH ADVANCE USA.

K
K
ks bell
kearns, US
Jul 20, 2011 5:16 pm EDT

I just received a phone call this morning for my 20 year old daughter saying that she owed money and they were going to send an office within an hour. Also said "your a 20 year old girl, how would you like spending time behind bars"

These people are sick and this does not end here.

ComplaintsBoard
S
4:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA payday loan I never got

I have been receiving phones calls regarding a payday loan that I never got. I have been getting these calls on my cell and at work. I was threaten that I would lose my job and go to jail if I did not pay this loan back. I told him that I checked with my bank and I did not received a deposit for the amount that they say and the only deposits that I did get was from payroll. I called them back to let them know and they started to get ugly with me and told me that the local police would be at my house to pick me up on the next business day and that I would have to pay 5 to 6 thousand in court cost and things like that. I also told them that I would not pay back a loan that I never got and they told me they had proof that I got it, I told them to send me the paperwork and everything they had to prove that and he just kept yelling at me and refused to give me the info I requested. The name of the gentlemen that called me at work is Mike Watson, I am assuming not a real name and the phone number is [protected]. Something needs to happen cause this is the second time someone has called me regarding payday loans that I never received and threaten me.

Read full review of Cash Advance USA and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
W
W
wvirginia37
Philadelphia, US
Oct 02, 2011 7:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i receive the same thing from cash advance saying i owe them 300.00 dallars that send which i dont know anything about and they say they will sueand calling my job me ahow can i stop this nd talking words i dont understand so can anyone help on this and stop them from calling my job

S
S
Shannon36535
Foley, US
Mar 17, 2011 4:03 pm EDT

see above bunchabull.

B
B
bunchabull
, US
Mar 07, 2011 9:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just got this call and was told I should go to the local court house in the town I live, Los Angelas. I have never even traveled past Texas in my life nor do I know anyone that has. But how was it tat they know the last 4 of my social and I do understand how they could have gotten my email since I have ribs of junk mail on that account that I have had nearly 10 years. All my business and bill emails are to another account so that thru a red flag there. What can be done about this ? Anyone know ?

S
S
Shannon36535
Foley, US
Feb 23, 2011 4:36 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

C
C
Catherinep
Joliet, US
Oct 08, 2010 4:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

File a complaint with your state Attorney General. They have to provide you with copies. I have had this happen to me and it could be someone put your information into a computer. The company can see what bank and bank account the funds went into. It's their job to prove that you owe it. They have to stop calling you on the job if you ask them to, if they continue, be sure to report them! Good luck!

ComplaintsBoard
N
5:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cash Advance USA Bogus Collections - Scammers!!!

I received a call today (9/29/10) from an unknown number on my cell phone. The man told me to hold on that someone had a legal suit against me. Another man then came on the phone and said I need to get an attorney as I have a suit filed against me from USA Cash advance. He said he was an attorney representing USA Cash Advance. He started to ask me questions about my personal information to which I would not give him. I told him I have no such loan with USA Cash Advance and told him I would not get an attorney. I then proceeded to ask him for the signed contract showing my signature along with the other documentation. He said the loan was taken out in July of 2008 for a total of $300.00. He said I now owe them $600.00. He said he would send me the documentation if I paid them. I told him to go ahead and take me to court so that I can see the documents with my signature on them. He then provided me with a phone number for my attorney to call, but, when I tried to call the number [protected] it said it was disconnected. In the end the man ended up hanging up on me. I cannot believe this happened and I am now very nervous to use the internet for personal business!

Read full review of Cash Advance USA and 2 comments
Hide full review
2 comments
Add a comment
M
M
Mrstrim28
, US
Jul 29, 2011 9:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Very helpful, this just happen to me and I put an alert on my credit information and changed all my bank info

A
A
Ann123
Menahga, US
Nov 04, 2010 9:13 pm EDT

I had the same thing happen to me. I received a telephone call on my cell phone a couple of days ago (I recently defalted on a payday loan) I sent information to the company and noted that i would be willing to pay the principle in payments if they provided me with the license number in the state I reside in and if they provided me with a physical address where I could mail payments to. So, when I got the phone call, I assumed it was regarding this. The guy spoke VERY broken english. I had to ask him several times to repeat himself. He stated that he was calling from the legal department. He told me that I would be charged with Theft by Deception, abuse of Federal Banking Laws (whatever that meant) and something else that I can't remember. As I inquired further as to what company he represents, he could not answer me and stated that "we represent several companies". He did have some information about the amount of the loan ($300) and told me that I now owed $731.33. But, if I paid in full today, it would only be $519.00. I then asked to speak to someone from the company he was representing and he gave me the name of Allen Anderson and Mr. Anderson's phone number. He said that it didn't matter if I talked to Mr. Anderson though because "at the end of the day, I am the one that makes all the decions." He further stated that a court date had been scheduled for me for 11/15/10. I asked where (l o n g p a u s e) then he stated the Federal Court in Minneapolis. (I don't live in that jurisdiction). I asked for a copy of the complaint against me and he stated that he didn't have the "soft" copy because it had already been forwarded to the court. I said, who would file a complaint with a court of law and not keep a copy? No anwser. so for fun, I alled Mr. Anderson. Another man with a thick accent. He basically said the same thing. He also told me that he didn't have a copy of my file because he had forwarded to the "legal department". He told me that they did a "back ground check" and could see that I had never been in legal trouble, had no criminal back ground, nor had I ever had my wages garnished. Which is all true, but could have been assumed. I told Mr. Anderson that I would like the complaint and any other information e-mailed or mailed to me then I hung up. I looked on line about the compnay and found all kinds of complaints so I didn't worry about it anymore. Then today I got another call at work from a women with a thick accent (same number as the first guy) telling me that there was a "serious legal charge" being pressed against me. I told her that she could not contact me at work and any threats that she was making to me was against the FDCA. She said "scew you." For fun, I then called the number back. The man with the thick accent from the other day answered the number, NOT the women. I told him the same thing about contacting me at work. He hung up on me. I called back and told him that they were in violatin of FDCA. He hung up on me again. I called back and told him that I never hung up on them when they called so could I please finish my conversation. I then asked him for the physical address of the company he represents so that my attorney could forward a complaint to the company that he represents. He said the address is 212 F---ing Road and hung up on me again. For anyone else that deals with theses idiots, the first guy calls from New York. "Mr. Allen" is in california and the best I could do is find out the location and that it is a cell phone. So they are clearly not legit and I wouldn't worry about them.

ComplaintsBoard
T
9:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cash Advance USA false payday loan

William Blake at [protected] is calling my husbands work place. When we called the # they said that they are an layers office collecting a debit for advance cash usa. He said that they can prove that we got a loan on line. He kept saying, how do you want to handle this? I kept saying, there wasnt a loan taken out. Then he named people we know as references, and said they would be contacted also. He said that court papers will be coming to my address and the employers. They are trying to scam us.

Read full review of Cash Advance USA and 6 comments
Update by tammiecaddell
Oct 08, 2010 11:08 am EDT

Advance cash usa .In New York [protected] William Blake . A false, harassing loan collection co. Continues to call my husbands employer daily in Michigan, with false threats of a debit .I called and told him, i know that they are fraud and that i reported them and the man said YOU B WORD, and hung up on me . I can only hope they go away . What are our rights in this harassment?

Hide full review
6 comments
Add a comment
D
D
debora money
, US
Sep 25, 2015 1:41 pm EDT

I just received a call from some one at Law Firm PCS [protected] the number that called at first is [protected] claiming that I took out a payday cash advance and I can settle the matter over the phone or I will get served papers. The man that left the message was John Martin when I called back no one by that name but the so called supervisor named Oliver King just kept yelling at me cause I told him I don't have a payday cash advance . He says it was on line and he couldn't give me proof. He said I should know what advance I took out and need to pay it back, the nerve. He was yelling I just hung up. on these SCAMMERS. How do they have my information. Thank goodness for everyone who posted on this site. You are so helpful.

H
H
Houstons
Hartford, US
Jun 22, 2011 8:13 pm EDT

We received a call from a company claiming to collect a debt from a cash advance, Advance Cash USA. They are claiming that we took out a $300 loan and are willing to let us pay the $300 back without interest. This is a scam as we never took a loan with this company ever. Somehow they have our personal information and have also e-mailed us a generic direct debit form for us to fill out. There is no letter head on the form or anything. When we asked for documentation we were told it was a paperless loan, RIGHT!

R
R
RColeman
Cordova, US
Dec 14, 2010 10:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Just happened to me today. This guys has all of my bank info. called the bank but there is nothing they can do until a transaction has occurred. if anyone has anymore info about this please post

S
S
shondrika
Alexandria, US
Dec 06, 2010 2:03 pm EST

omg. the same thing happen to me this morning. i got a call and the man said that i took a payday loan out in jan 2010. i knew that was a lie. he told me the last four of my social but he didnt tell me my bank info. he was like how are you gona pay. i must have cursed his ### out. i knew he was lying but im going to change my acct info. plus if i got a payday loan out in jan 2010 they would have been got there money. everyone knows that payday loans are automatic. they will always get there money.

C
C
clarsen1278
west allis, US
Nov 18, 2010 5:40 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i just had the same thing happen to me. I think im going to have to call the ftc and report them. I asked for a letter in writing and they told me that they would send the letter to my employer. I told them on the phone that this phone call was being recorded and that they werent following my intstructions to send me a letter and they said that they were going to send a letter to my employer and hung up on me.

C
C
Charlotte
Oklahoma City, US
Sep 29, 2010 12:13 pm EDT

Mine is exactly same. They claimed to be lawyer's office and I needed an attorney.

ComplaintsBoard
I
1:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cash Advance USA advance cash usa what a scamm

These people collecting from advance cash usa the had none stop calling my phone and saying that I owe money cause this company gave me money. mmmm I asked them when was this he told me it was in july of 2017 I told him no its not right cause thats the time I moved to kansas cause I left my husband why in the world would I take out money when Im depressed.. any who he said the acct. number and I ask him if I can get the number for that place they said that he is unable to give it to me. so I said I was going to call him back after looking at my statements. well I called the bank and then went online statement and the acct. that he was talking about was a savings acct at the time and there was nothing on there from that. so I called back and asked them one more time and they told me that they put the money in and I owe them 300 dollars I also told them that I didnt have anything on there that has that so they said this has to be solved. theres two ways to do this one is pay the money or 2 i hire a attorney and that could cost alot of money and we can take it to court. well I told them that I rather pay alot of money for a attorney then give money to someone I dont owe. well if this happend to you guys make sure you call the ftc. and let them know cause if there is enough people with the same problems then they will find them and shut them down. I hate having my phone tied up from these people. oh and I for got they told me where I worked and the funny thing is that the job im doing started this year a couple months ago and this fake loan happend july of last year funny hua. well careful and call to stop them.

Read full review of Cash Advance USA and 19 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
19 comments
Add a comment
D
D
Dawnice4171
D'Hanis, US
Feb 08, 2011 7:05 pm EST

Received a call at work on my direct line. Indian speaking person claiming I owe money to Advance Cash USA and I am being sued because the loan was never paid back. Claims documents are being mailed to my work address and that I need to hire a lawyer and show up in court. The person on the line knew my name, social security number, place of employment and my direct line at work. I do not know who this company is and have never had a loan with a company by that name. I contacted the credit bureaus and placed fraud alerts.

M
M
Maria VILLA
EL MONTE, US
Mar 15, 2011 5:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been getting alot of calls from collection agency that claims to be collecting for advance cash
Spoke to two different people one was supposedly a manager and he said I owed for a loan I never got from them said he was going to take me to court and call my job to also include them in the court case. Then hungup on me.

L
L
lwalker530
Burney, US
Feb 03, 2011 10:15 pm EST

Somebody called me saying they were filing a lawsuit against me for a $300 cash advance loan. I never got a payday advance ever! They knew my name ss# and everything about me. i asked who i supposedly got this loan from and they said advance cash usa. i asked them for the phone number to advance cash and they wouldnt give it to me. they insisted that they wanted me to go to the court house and i kept insisting they give me the phone number to the people they say i owe and the guy hung up on me. he had an accent i could barely understand and he said his name was jason james.

C
C
Cleo D. Sian
Midland, US
Jun 15, 2010 1:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received a phone call from 'Kevin' stating he was from a collection agency and I needed to resolve a loan from Advance Cash USA. He told me that if I didn't resolve it, that I needed to get a hold of my attorney and that I would be contacted by their investagating officer and that he would be coming out to my place of employment and to my home. I asked what employer they had down on this so called loan application and he said 'that information doesn't pertain to you and I have given you all the information I am going to give you', he also said the loan was taken out in my name with 2 refrences, (naming their names) and if I didn't resolve the matter that all three of us will be in trouble. I never took out a loan. He said it was for three hundred dollars. I asked him when it was taken out, the first time he said it was in March of 09 the second time he said it was in Dec.09. I would like to know how this place got a hold of all of my personal information. This 'Kevin' had even called my work place, which I never give out that info. and told me he would keep calling it. There are no bank records which prove I had taken out the loan. I want this harrassment to stop. I am going to call the better business bureau. The phone no. I have for these people is, [protected]. It is illegal for any collection agency to call a place of employment to try to collect a debt and I will file charges if this does not cease. Thank-you.

L
L
Lucille Visalli
Philadelphia, US
Oct 10, 2010 1:37 pm EDT

OMG This company is doing this to not only me, but to several other people They said I owed them money also. They have been harassing me for several months.
I want to inform the Better Business office also, would love to sue them for harassment, not only me but my two best friends, who they keep on calling telling to tell me to pay the money.
What options do I have? I hope someone can help me with some solution to this Scam.
Lucy Visalli

T
T
tandsmom2
Fresno, US
Jan 07, 2011 8:43 pm EST

This company is calling my friends! When I called them back, I spoke to Steven Johnson [protected] ext 543. He said I had taken out a payday loan and didn't pay it back. I did not take out this loan, in fact I didn't even have a bank account when they say the loan occurred. They are threatening legal action.

While I know this loan is fraudulent, and that they can't "prove" that the loan even existed, it is very frustrating that they are calling my friends. Not sure what next step is...I guess I'll try the Better Business Bureau...

C
C
Cjonas
Saint Joseph, US
Jun 17, 2011 2:56 am EDT

I am glad to see that I am not alone in this. I have been recieving phone calls for four days now at my workplace from two different numbers [protected] and [protected]. Both of these claim they are with Advance Cash USA and I too am being told I owe money for a $300 loan that I did not pay back. I am being threatened with jail, being arrested at work and having to pay atleast $3000 when this goes to court. They have even went so far as to claim to be law enforcement officials with the US government stating to have arrest warrants in their hands in my name. They have my social security number, cell phone number, workplace number, bank info., everything! The names I am being given are "Ron" and a "Julian" but all that I have spoke with do have a middle-eastern accent. How do I stop them?

A
A
Adelina Rivera
Passaic, US
Apr 17, 2012 7:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Received a call today from phone number [protected] at my job from a man with a heavy indian accent and.introduced himself as officer ? could not understand nis.first name stating that I was going to be proscuted a unpaid loan and I told him I mever got a loan from this company and I hung up.

J
J
jtah1995
Ocala, US
Aug 15, 2011 11:00 pm EDT

xxxxxxxxxxxxxxxxxxxxxxxxxx

J
J
jtah1995
Ocala, US
Aug 15, 2011 11:00 pm EDT

The same thing happened to me. They NEVER called my home#, only called me @ work. Spoke to a "supervisor" named Bruce. I asked for proof of the transaction as I had called my bank and advance was never received nor was a check presented to my back to collect on this debt. I was told that all this information was sent to my email account, which it wasn't and that if I wanted the information I should check my email. When I told him he was lieing, he told me that I was insulting him and why did I continue to do that? I don't know because you are lieing! They called me back approximately6 times in one afternoon. They refused to verify any information and contunied to call me from a 415 area code.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Cash Advance USA customer service

Phone number

+1 (512) 571-3828

Website

www.cashadvanceusa.net

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Cash Advance USA?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cash Advance USA Customer Service. Initial Cash Advance USA complaints should be directed to their team directly. You can find contact details for Cash Advance USA above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Cash Advance USA. Discuss the issues you have had with Cash Advance USA and work with their customer service team to find a resolution.