US Air / Poor inflight service
US 722 US Air Sept 11th ...US 730 US Air Sept 11th
We felt we had to write to you to complain . The flight from Orlando was late taking off due to a delay in baggage loading As a result we landed in Philadelphia late and had to run a long distance to catch our connecting flight . We are both 61 . The flight from Philadelphia was also delayed . The only drinks we were offered were a small glass of water or a can of fizzy drink ansd coffee in the morning . We were all quite ill after the flight . We all suffered stomach upsets and we can only presume this was as a resul;t of the inflight meals as those were all we had eaten . We were shown a film trailer and as a result bought 3 sets of headphones at $5 each . That film was never shown, and no other entertainment was shown in place of it. The Tv screens remained off throughout the flight, enquiry with flight attendants gave the impression no Tv films etc would be shown - Why then sell the headsets ?.. No refund was forthcoming. We travel a lot and use several air lines . The service we received was appauling in comparison and falls well below that of other airlines . If nothing else I would hope that we be offerred a refund for the headsets at least.