I am also one poor customer of urban avtive fitness club. I have been told from marketing person of Urban Active, that you are on Month to Month Membership, so you can cancel your membership any time and we will not charge you anything. Then while joining for fitness trainer programm, the marketting person told me that if you dont feel it worthy, you can cancel trainer programm any time, you will not be charged for that. Now after one month when I told Urban Active people that I want to cancell the training programm and dont charge me from next month onwords, they said that you have to Buyout the programm and it will cost me $250 to cancel to memebership as I have enrolled for one year membership. But I have never been informed about that. When I asked them that I have enrolled for month to month membership, then they said NO, we have your signed contract and it show that have signed the one year agreement. But i never signed it. So i told them that i never signed it, then they printed out one agreement which show my sign on it. After looking at that agreement I come to know that that sign they took on Digital Pad and I never signed it on paper and they never showed me that contract. But when I told them that I signed only one month contract, that time they took print out and then showed me that contract, till then they never gave it to me. Even while signing that contract on Digital Pad they showed me only joining fee and One month fee on the screen and the 1 year fee which is on the print out, they never shoed me before on that computer screen. So Like that Urban Active cheating their customer. Urban Active is a BIG SCAM. They should be banned, because they are not at all transperent. They cheat their cutomer. I would like to let the people know that never join Urban Active fitness club. And never ever take the membership of fitness trainer. You will be in big trouble if you take trainer membership.
I would also like to get help from some one who know how to get money back from Urban Active Fitness club and Terminate membership.
You can call me on 513-442-1243 if you want to help me. If i dont pickup call please leave voice mail.
~ Mitesh Patel.