One thing that should be brought to line in reference to this issue is UPS only takes packages up to 150 lbs. If the package did indeed weigh 200 lbs, you surely can not expect the driver to be able to deliver it.
Calling him loser for not being able to properly lift and handle a 200 lbs package is a little extreme.
You obvioulsy ordered it from Khols as you knew you could not purchase it locally and take it up two flights of stairs by yourself. Also, knowing that fact, you were willing to spend the additional money to have it shipped and delivered.
Give the driver some slack. it appears Khols tried to save some money by intentionally shipping the package, probably at 150 lbs and not at the 200 lbs it should have been, instead of using one of the LTL delivery options available.
I recently purchased some furntiure from JC Penny's that, had the weight been 150 lbs or less, UPS could have delivered it. However, JC Penny's, knowing that it would arrive in better shape on an LTL, shipped it with a company that employed two delivery men vice the one driver UPS would have used.
The shipper is as much to blame, if not more, than UPS or their driver. Some common sense must be used when shipping freight or packages. UPS does a great job delivering a normal sized and weighted package. None of the delivery services (UPS, FEDEX, DHL or USPS) would have been able to deliver your package to suit your needs.
Lay the blame where it belongs, mostly with Khols.