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Unlimited Vacation Club

Posted: Oct 10, 2017 by    

scam lies

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Contact information:
Watchung, New Jersey
United States
Unlimited Vacation Club- BRI-000759

I tried to cancel within 5 days (as I was told I could)and they just ignored me and let the 5 days lapse. Once they got my money.
Justin Mora Guzman ignored my messages and when I tried to have him call me back he didn’t not.
I have not yet spoke to him after messaging him. I need someone from your company to call me back We are located in New Jersey eastern time. I need to be called when it is 3:00 here.
We were misled in signing this contract on our vacation to Mexico Breathless Rivera Maya on or around April 17 2017. They lead us to believe that we would have a VIP room every time we would visit Mexico and that the only thing we would have to pay is the amount for the meals each day. We paid a fortune to find what the representative lied to us concerning what we signed. When I called to book a vacation the prices were that same as if you would us on any other travel company.
I didn’t pay this amount to get 20% off
We are members of RCI and unsatisfied with this company! Why would we spend more money to buy something else, it’s because your representative misled us to believe that unlimited vacation club could be trusted
I have read many of the reviews concerning UVC and its seems as if it’s true that this is a SCAM.
UVC should be ashamed of themselves for misleading hard working people. It is horrible that they steal your money and they steal your trust.
I tried to cancel within 5 days (as I was told I could) and they just ignored me and let the 5 days lapse. Once they got my money.
I have been in touch and assigned PMG a federal and state consumer protection lawyers

Thank you for your time
Georgoulas
732 208 0394
38 Pine Lane
Watchung NJ 07069
Updated by ekaterini, Oct 11, 2017
Unlimited Vacation Club- BRI-000759

We were misled in signing this contract on our vacation to Mexico Breathless Rivera Maya on or around April 17 2017. I tried to cancel within 5 days (as I was told I could) and they just ignored me and let the 5 days lapse. Once they got my money.
Justin Mora Guzman ignored my messages and when I tried to have him call me back he didn’t not
They lead us to believe that we would have a VIP room every time we would visit Mexico and that the only thing we would have to pay is the amount for the meals each day. We paid a fortune to find what the representative lied to us concerning what we signed. When I called to book a vacation the prices were that same as if you would us on any other travel company.
Fast forward a few months when we attempted to book our first trip, we discovered that we had been mislead . We were assigned to this website QUALITYANALYST4@UNLIMITEDVC.COM, were I heard no answer for weeks after we went back and forth for weeks
I didn’t pay this amount $XX.XXX to get 20% off THAT’S ALL UVC offered us.
We are members of RCI and unsatisfied with this company! Why would we spend more money to buy something else, it’s because your representative misled us to believe that unlimited vacation club could be trusted
I have read many of the reviews concerning UVC and its seems as if it’s true that this is a SCAM.
UVC should be ashamed of themselves for misleading hard working people. It is horrible that they steal your money and they steal your trust.
One day I was looking to find other people in the same situation as we were and the word “MISLEADING AND LIES” This is what I found “It's a scam. . . Do not purchase with this club! I went through training there and they teach you how to sell ''air''. The managers teaching us referred to this product as ''air'' and showed us how to sell ''air'' to clients! They sell a discount program. Members of unlimited vacation club receive 25% off hotel rooms, but if you go through expedia or any online travel service, you'll find cheaper rates than they can get you. The cost of this membership to stay at secrets, zoetry, now, dreams or any other am resorts is $50, 000 for a 50 year membership! If you continue to say ''no'' to the price, they will drop the price all the way down to $5, 000 for a 10 year membership! The more you say ''no'' the lower the price gets. It's all about the commissions to be made and their paychecks.

Am resorts / unlimited vacation club is a new company, just a few years old and it's the worst company i have ever worked for. I have been in the vacation industry for many, many years and i do own a vacation club membership, as well as a timeshare, but never would i buy anything from am resorts / unlimited vacation club. It's companies like this one who give vacation clubs and timeshares a bad name.

Many people complain about how timeshares and / or vacation clubs rip you off and don't work, but if you know how to use them properly, they definitely work. My husband and i, along with our family, have vacationed all over the place, including going to different countries, and i can honestly say that we would have never been able to go and stay in 2 or 3 bedroom suites if we didn't have our timeshare or vacation club membership. It's been great being able to travel and stay in luxury, but with am resorts / unlimited vacation club, to pay even $5, 000 upfront just for a 25% discount is crazy. They also use rci, the same exchange company we use, but to exchange my time to go someplace different, we pay $200. 00 and unlimited vacation club charges $549. 00 to make the exact same exchange! They rip you off in every which way they can and have no problem doing so. They don't have the consumers best interest in mind, only how much money the company will make.

The resorts that am resorts / unlimited vacation clubs have are absolutely beautiful, but to pay that kind of money to get only a 25% discount is ridiculous. If you do decide to join the club and find you have a problem, forget about it, you're on your own.

For the first time in my many years of being in the vacation industry, i had some problems with discrimination and defamation of character and i tried to resolve these problems by trying to contact the ceo of am resorts / unlimited vacation club, alejandro zozaya gorostiza, and after numerous emails and calls, i received no response at all from her. I also emailed numerous times with absolutely no response to the executive vice president, gonzalo del peon, the vice president of sales and marketing, collette baruth, and the senior director of sales, matthew mullen. These people in this company didn't even have the courtesy to respond to any of my emails just to see what was happening at the unlimited vacation club. It has been 2 weeks with no response from anyone. If they can't respond back to the people who make them money, do you really think they will respond back to you if you need some help? No, no and no!

There are so many timeshare and vacation clubs out there that have what am resorts / unlimited vacation club does not have like integrity, professionalism, compassion, and honesty. Do your research about the company before you ever give any company your hard earned money. If you go on a presentation and they say '' this offer is good for today only'' they are lying. You can go back anytime and receive the exact same package they offered you. They do that because they want to earn your business that day and for no other reason. This applies to both timeshares and vacation clubs. Even if they have you sign a paper stating you can not come back the next day, or any other day, and receive any of the first visit incentives, you can. Those papers are all bogus! They try and tell you it's a legal document and it is not.

So my advice to all of you is to stay clear from am resorts / unlimited vacation club. They are filled with empty promises and all they want is your money for purchasing ''air'' so they get a paycheck that week. Trust me, i worked there, but only for a few days. I quit after i saw how they were scamming the consumers”
I have been in touch and assigned PMG a federal and state consumer protection lawyers
I WOULD LIKE A REFUND
Thank you for your time
Georgoulas
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Vacation Clubs

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A  14th of Oct, 2017 by    0 Votes
We are in the same boat disgusting!! it is the biggest scam, fraudulent, lies, they drink with you call you family steal your money...Can i have the attorney's name you are working with? any luck. We too dealt with justin but were told he had an emergency sure sure sure...Now we are dealing with a real [censor] by the name of carlo's what a _______! i am beside myself upset and how could secrets allow this to happen at their properties? they must get a heck of a kick back from these scam artists.

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