Universal Reading Services / Bad business
My hubby received a call right after getting off work from night shift, so understandably he was tired, and not all there. The salesman rattled off a bunch of perks quickly, slowing down on prizes my hubby would be entered to win, then rambling through magazines, prices and what not. My hubby agreed sleepily(I have forbid him to answer his phone when he isn't alert ever again). We decided to just see how it went. Three months went by and we didn't get a magazine, we called to cancel when we were moving and after arguing with a grunt, we were passed the the supervisor who offered a "70% savings" cutting the subscription from 5 years to 2 and making our payments only $30. But for the same amount of time, which is almost two years, so that's more expensive than what you originally pay, did she really think we were that dense? HA. We said no and opted to cancel. She said we were locked in because it was like a line of credit, well KEEP THE LETTER YOU GET IN THE MAIL! It clearly states you can cancel ANYTIME, that what you agreed to IS NOT a line of credit or a contract, and you are FREE to get out. We had to quote that text verbatim to the woman TWICE, and she still tried to argue, but eventually reluctantly agreed to cancel and said we would get what we hadn't received and wouldn't be billed any longer... It's Sept. 1st and checking my acct online I just got billed, and I can't freeze my card because I have plane tickets charged that are pending. I'm about to flip out.