United Parcel Service [UPS] / not deliver my packages

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Dear Mam/Sir:
Last week on Nov. 14, I ordered 8 boxes health food from Kyani Inc., and 10 lb. Blue Mountain coffee from goldstarcoffee of ebay. I have not received the 2 items that I suppose to get them today! After check with UPS package tracker from their website, I found out that UPS delivery people never sent the package to my house! Instead, he changed my address himself without my permission! You can take a look from UPS' website. The track number is: 1ZA59V486844448278, and 1ZF1627Y0350958335 . I have no job now and I am in home everyday. That means I won't miss the packages if he send the items! I do not know what to do to get my 2 packages? Thanks a lot.

Crystal Wu

Nov 22, 2017

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