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United Parcel Service [UPS] / no delivery within stated delivery date

I count on the delivery date being true. I rely on this product to conduct business and my clients were expecting this to be available for Christmas shopping on Saturday! This mess up can cost me my business!!! TELL US THE TRUTH! I called your customer service and all they could say is some areas are experiencing a 1 day delay! NOT A GOOD ANSWER!!!

How About You Refund me the $500.00 you just cost me in business on SATURDAY!!!

Your sent me the below email!

Scheduled Delivery Date: Friday, 12/02/2016

This message was sent to you at the request of HEALTHSMART FOODS to notify you that the shipment information below has been transmitted to UPS. The physical package may or may not have actually been tendered to UPS for shipment. To verify the actual transit status of your shipment, click on the tracking link below.
Shipment Details
________________________________________
From: HEALTHSMART FOODS
Tracking Number: 1ZW33R830363605604

Ship To: 7-Cycle Research
423 Main St
WINDSOR, CO 80550
US
Number of Packages: 2
Scheduled Delivery: 12/02/2016
Weight: 61.9 LBS

Lo
Dec 02, 2016

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