UPS
reviews and complaints

I didn't get his plates cause my husband was on his way to work but he delivered a Package and parked right at the stop sign on Isabelle Racine, WI and we could not see the cars coming from other direction good thing there it wasn't busy. He was blonde and tall wears glasses he saw us and still proceed outside of the truck. We had to go around him and right threw the next street cause he was parked right at the stop sign.

I wasnt home when the package was delivered but when I arrived back home I found my package in an empty flower bed instead of my porch. When I opened the package, there were bugs from the flowerbed crawling all over the contents of my package, which contained clothes and shoes along with other items. There was plenty of empty space on my porch for the package, so why it wasn't placed on my porch, I have no idea.

In Friday as the customer service say the driver was in the store and we refused that's a lie I have cameras inside and out side my store the driver he did not show at all
And today it's the Sam he said he came to my stores and I did not come
I am ready to open the camer for any one come from UPS
Hop this will tack In seres action
Style beauty supply
[protected]

January 2018
Yard has been trenched three times. I have spoken to the following people with the Stafford TX office and have been told numerous times I will be called back and no one does now. Two weeks ago Trey stated the insurance company will be calling me to get the yard repaired. This is my last step before turning this over to my attorney.
Samantha Sauccedo
Supervisors:
Mark Stevens
Chris
Trey

I believe the last time the yard was trenched was out of retaliation for complaining to Chris twice before. Driver stated the first time he drove around the driveway but the limb hangs too low and has not been damaged. He has since changed his statement according to Trey. I have bought dirt twice before to repair the large trench and replaced the sprinkler head.

Darrell W Barnes, Sr

I am at my wits end and trying all avenues for support now.

I purchased an electric skateboard from the USA, prior to making the purchase I emailed UPS and confirmed the item with the said battery can be shipped, at the end of the post is the reply from UPS.

Only after receiving this confirmation did I go ahead and purchase the item, with the following costs, hence why I can't just let it go.

- Cost of the board: $1, 750
- UPS Shipping Cost: $825

The item was shipped from the USA and when it got to Koeln Germany was flagged as a hazardous item, UPS is now distancing themselves from the issue and pretty much provided me with the option of someone needs to collect it in Germany.

How and where do I go to either get the item in some way shipped to South Africa or recover my costs from UPS?

As I said they are really not helpful at all at this point.

Dear Ricardo,

Shipments of Lithium Metal Batteries are prohibited on Emirates Airlines flights which UPS uses to this destination country.
Alternative arrangements are in place, but expect transit delays if the normal planned flow of the package is via Dubai, United Arab Emirates. Time in Transit may be extended due to solution found.

Sincerely,

Karem L
International Customer Associate

I would like to complain about my UPS delivery driver. I am assuming I have been assigned a new driver, because this problem started occurring over the last 4 months. My address is 7318 Orien Ave., La Mesa, CA 91941. The most recent event happened Saturday, February 17 at 10:38 am (tracking # TBA759941799000). My front door is located on the side of my house. The UPS delivery driver is now leaving my packages at the beginning of my walkway where all packages can be seen from the street. If he or she would walk 10 more steps, the package would be left by my front door which CAN NOT be seen from the street. I have lived at this address for 5 years and never had this problem where the driver is too lazy to walk to the front door. The packages are literally being left in the middle of the walkway near the street and not at my front door. We have been experiencing thefts in our neighborhood where people are checking for packages and stealing them. By leaving my packages on the walkway your driver is putting us more at risk. Please tell your driver to walk the few steps and leave the package at our front door. Thank you, Barbara Jackson, [protected]@gmail.com

On 2/16/2018 at approximately 2:40-50 pm this driver of a USP truck ran the STOP sign on Lowry/Oliver No. ( north minneapolis, SB ) going toward Northeast Minneapolis, and almost caused a very serious accident I was only able to one number off truck because even after making the illegal turn he was driving recklessly, the truck # is 859532, white thin male, there were other witnesses also.

You're driver need to pay more attention to the signs.

I visited 101 Union drive UPS store at LSU today at 1 pm after receiving an email from UPS in the morning that my package is ready for pickup. When I went there the staff available said it's with them but they have not checked it in yet and they have 100 more package to check in before that, so they asked me to visit their store again after an hour or so. My question is if I cannot get my packag in the first place, why did UPS send me notification saying it's ready for me to pick it up?

Tracking Number:
1Z37W9X60324234695

Thanks.

In Virginia Beach Va delivering to 621 Lynnhaven Parkwayon February 22, 2018. Driver pulled in to front parking lot and blocked several parking spaces where vehicles were parked. When asked to move because he was blocking people trying to exit he refused to move the vehicle and responded with foul language. The driver started to cuss and did not want to let the cars exit from the parking spaces until he completed the delivery.

Coming back to my apartment complex, Skyvue in Lansing, MI, I noticed a ups driver had parked in the handicap spot illegally. I just had hip surgery and have a registered handicap placard. I asked the driver to move, she simply ignored me. As i found a spot and walked over, she asked if i was speaking to her. I was blatant that she had already begun the day off poorly and was taking it out on me. She followed me inside and kept asking me/denying that I had surgery and refused to move her car. She continued to be rude and follow me upstairs to where I complained to management. I HAVE HAD 8 BACK SURGERIES IN THE PAST 7 YEARS. ITS A TOUCHY SUBJECT! It's terrible that you would have a driver like that. I want discipline and an apology from the driver; I am shocked UPS would employ somebody like this. I highly suggest removing the driver from her position as it seems she must have some sort of medical degree to tell me where or where not to park. Besides the point, it's illegal and some people really need the spots to function. License plate: BA29081, she was a middle aged woman.

I live on 1121 Rd on Deepwater, Mo. It is a gravel road that is surounded by timber. Today at 5:30 I watched the driver go down my road much faster than would be considered safe. There are lots of animals along this road, both pets and wild deer. There are also young children present at various times. While I can't say for sure just how fast he was going my guess would be better than 40 mph. The speed limit is 25. I would hate to see someone's pet get hit or even worse a child. I really don't want to get anyone in trouble but speeding on a gravel road like this is really nota smart thing to do.

On January 31, 2018 I had UPS to ship back a bumper to Parts Geek, LLC, 1700 Parker Drive, Charlotte, NC 29208 from the UPS Sallisaw, OK location. I gave them my credit card information and a charge of $44.27 was authorized on Tracking number K219 917 3323 which came out of my account on February 12, 2018. Then an additional unauthorized charge of $139.55 was deducted from my account on the same day on the following number UPS*ADJ0023061681068181. You should not be able to charge extra and deduct it from my account without my authorization. I want this amount put back into my account. The bumper was shipped under my dads name which is Roger Bloxham @ 40975 E. CR 1240, Keota, Ok 74941. The credit card is under my name which is Chelsea Bloxham at the same address. The cost to ship back in no way should have amounted to $183.82.

Today, February 15 a UPS driver came to our office in Sacramento to drop off packages. He rang our bell, but waited only 5 or 6 seconds before turning and walking away. I could see him as I walked toward the door, which takes me about 10 seconds to get to. I asked why he didn't wait more than 5 seconds as it takes me 10 to get to the door to which he replied, I'm glad you can count. He then handed me the scanner to sign and when I didn't return it immediately he said that he would call the cops. I then asked him his name to which he replied that it didn't matter. I am appalled at the attitude of this driver. This is not the kind of individual I would want representing my company.
His vehicle number was 148359 with license plate 8X21813.

today, 2/14/2018 we had a driver who was extremely rude. i unfortunately did not get his name or badge number as he did not come into the store again after our first interaction. The driver refused to bring our boxes down one floor into the stores receiving are. He left them in the elevator, which is also used for the public. When asked to take them in to the store, he said he would not make several trips down the elevator.

Your Name: Roy Miller
Your E-mail Address: [protected]@aol.com
Support Category: Claims
Support Topic: Status
Are you the...: Receiver
Your Telephone: [protected]
Claim Number: 1zv289100395738959
Account Number:
Tracking Number(s):
What is your question or comment? I need to talk with a supervisor that is high enough to escalate problems not just manage them. This is not your average lost or damaged problem. Your driver carried a package designed by you and your safety lift plan to be carried by a hand cart. He did not use one. He admitted to dropping it at my front door a package that weighed 113lbs on the concrete. Broke the box and one of a kind content to pieces. he said he was sorry. it is my package, your on my property. get in touch with me.

Question Reference # [protected]

It has been 3 or 4 times that the driver never tried to contact you when the package needs to be signed. He didn't even bring the package down the truck but simply left a note told you he would try the next day, the only way you want to get your package is waiting downstairs for hours or drive for half an hour to pick it up. This time, he didn't even left a note telling me where I can pick it up.
I'll keep complaining once I get his identity.

On Dec 14th, 2017 sent package to my Air Force son and family a Christmas present per UPS to Colorado Springs, CO from Duluth, MN. I admit I gave old address. Nothing heard from UPS until week of Jan 7th, 2018 to my son that they had a package for them that had wrong address. UPS took his right address and said they would be contacted. No further contact came from UPS. On Jan 19th I was contacted from Pack and Mail in Duluth MN that it had been returned to them. (place I had sent it from originally) And that I would have to resend it at my expense again.
Cannot understand why when it was in Colorado and were given the new address they sent it all the way back to Minnesota instead. More cost to you and me. Could have just redelivered it. Unbelievable!
By the time this package got there of course the birdfeeder I sent had some damage.
Funny but packages I sent by FedEx to grandchildren had wrong address also but FedEx got them delivered without any problem.
Will not use UPS again. But you probably don't care due to the size of your company and I am just one customer. FedEx or USPS will get my business from now on.

on 02/08/2018 at approximately 7:35 am I was nearly hit in a crosswalk by a UPS driver turning against a red light. Several other cars at the intersection honked their horn at the driver and he did not even slow to acknowledge that he'd done wrong. I followed the truck and tried to get his attention but he wouldn't turn. I understand being in a hurry, I understand deadlines, but I was very nearly hit and your driver was either entirely ignorant or cared so little that he ignored two other cars and me to speed away.

License plate: 33804, SW 6th Street and Terwilliger, Portland, OR

Shannon Wipf
[protected]

On Feb 7 at approximately 130 pm your driver was attempting to deliver a package to 7380 Afton Road at Woodbury Lutheran church. He was driving recklessly in our parking lot and while driving in a circle did not look to see if he was cutting any one off or if any one was coming from his left. I honked my horn to let him know I was there, he opened his vehicle door and yelled at me. Then he decided to take up two lanes of the exit so I could not get buy him and opened his door again and yelled some more. Honestly, he acted like a [censor] and was in no way even close to being a good representative of your organization. I work at the church and don't want him back here.

Van # 38761 van plate # New York 94865JA.
On 2/6/18 around 5: 45 pm I exit on 233rd and I waited for the red light, the driver was driving very fast he didn't even wait for the green light, he almost hit my car I had to stop to let him go. I'm sure I'm not the 1st person that complain for that driver, he should not be on the road he is a reckless driver