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United Parcel Service of America [UPS] / non delivery, falsifying records

1 United States

It's one thing to make a mistake, another to lie about it. UPS never made a delivery attempt at the address specified. They claim the package was refused - not true. They then claimed the sender changed the address for re delivery - not true. The original address is correct. We are now watching our package go back and forth across the country because a driver cannot deliver to the correct address. I can only hope the package will get to its destination some day

Scan History:
Fri 29 Dec 2017 4:05 AM DEPARTURE SCAN SECAUCUS NJ US
Thu 28 Dec 2017 4:45 PM AS REQUESTED BY THE SENDER, THE DELIVERY CHANGE FOR THIS PACKAGE WAS COMPLETED. / THE ADDRESS WAS CORRECTED. SECAUCUS NJ US
12:09 PM ARRIVAL SCAN SECAUCUS NJ US
Wed 27 Dec 2017 9:21 AM WE'RE ATTEMPTING TO VERIFY THE PACKAGE LOCATION. / LOST PACKAGE INVESTIGATION OAKLAND CA US
Fri 22 Dec 2017 8:47 AM THE SENDER REQUESTED A DELIVERY CHANGE FOR THIS PACKAGE. / YOUR PACKAGE WILL BE DELIVERED TO AN ALTERNATE ADDRESS.
3:17 AM DEPARTURE SCAN SAN PABLO CA US
12:30 AM ARRIVAL SCAN SAN PABLO CA US
Thu 21 Dec 2017 11:35 PM DEPARTURE SCAN OAKLAND CA US
9:25 PM THE RECEIVER STATES THE PRODUCT WAS NOT ORDERED AND HAS REFUSED THE DELIVERY. / THE PACKAGE WILL BE RETURNED TO THE SENDER. OAKLAND CA US
4:43 PM THE RECEIVER STATES THE PRODUCT WAS NOT ORDERED AND HAS REFUSED THE DELIVERY. OAKLAND CA US
9:54 AM OUT FOR DELIVERY TODAY OAKLAND CA US
4:29 AM DESTINATION SCAN OAKLAND CA US
Wed 20 Dec 2017 9:25 PM ARRIVAL SCAN OAKLAND CA US
7:51 PM DEPARTURE SCAN SAN PABLO CA US
1:57 PM ARRIVAL SCAN SAN PABLO CA US
Sat 16 Dec 2017 3:01 AM DEPARTURE SCAN SECAUCUS NJ US
Thu 14 Dec 2017 9:56 PM ARRIVAL SCAN SECAUCUS NJ US
9:35 PM DEPARTURE SCAN NEWARK NJ US
6:26 PM ORIGIN SCAN NEWARK NJ US
6:30 PM BILLING INFORMATION RECEIVED US

Ki
Dec 29, 2017

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