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1.4 2063 Reviews

UPS Complaints Summary

202 Resolved
1849 Unresolved
Our verdict: With UPS's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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UPS reviews & complaints 2063

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7:47 pm EST
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UPS unsafe placement of package upon delivery

December 11, 2018

ups ground complaint unsafe placement of package.

1702 Caspersen Dr
Jacinto City, TX 77029

TKG# 1Z A99 6X0 [protected]
REF# 2544061
TX 775 9-03
SMART PACKED BOX #180729
56 LBS

December 11, 2018.
 A box was delivered by UPS and placed in front of my screen door to where I couldn't open it the box weighed 56 pounds.
I did not see the truck or speak to the driver he was gone before I could get to the front door 01-11-2018 PM.
All I have is my address and tracking numbers and reference numbers from the label to identify the driver, since you inferred It's usually the same driver for any given route.
I have a weakness in my arms and legs and had to walk all the way around the house in the dark, to move the Box so I could open the screen door.
☆☆ This is not the first time this has happened.
I had spoken to one other UPS DRIVER, that I stopped and called him back to the door.
Don't know who he was I asked him not to place items in front of my screen door because I can't open the screen door..
I explained to him that if my house where to catch on fire I couldn't get out my front door, evidently this must be a common practice by UPS.

Ronald Gray

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3:44 pm EST

UPS ups driver

1/11/2018
Don
Truck #663863

The Driver always has a really bad attitude, and today he accused the concierge of not opening the door for him, and said that the residents had to pick the packages up at another location, and got into an argument with the concierge in front of residents. He is always making blanket statements, saying "Our rich residents treat him bad", and he's usually doing all the talking, and bringing a gray cloud when he comes in.

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1:14 pm EST

UPS delivery driver

I was Driving down Seaview ave in Malden Ma when i got stuck behind a UPS truck in the road trying to be nice i let him make deliverys to 2 homes . He got in his truck only to stop again 200 ft up the road. Then honk my horn only to have him get out of truck yelling me w/packages in hand "where the [censor] do u want me to go" i said u can go around the corner where room" " [censor] u youself basdard you only think of yourself
" please get back to me Dave [protected]

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11:54 am EST
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UPS package delivery

Our delivery driver is leaving packages outside next to driveway and not on porch which is covered. We have gotten many wet packages. Edit:Ok so UPS online thinks my complaint is too short! Wtf! I quote
UPS"Your complaint appears to be too short and is unlikely to get resolved and/or to attract at least some kind of attention. Please, make it at least 350 characters long."
No complaint should be too short!
Your delivery driver is getting our hard bought products wet! That's it! Tell him to do his job and deliver em in a dry and secure place like the porch!

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10:51 am EST

UPS life threat from ups delivery driver

My name is Ran Ma and my tracking number is [protected].

I received a phone call in the evening around 8pm on 9 Jan and it was from the delivery person from UPS. After I made it clear that I wouldn't be able to sign for my baggage, the driver got unbelievably angry with me in the phone call and kept yelling at me "you won't get your [censor] luggage." I didn't report him at that time. However, today at 11am on 10 Jan, this happened again and the situation got more intense. The delivery person called me and shouted at me to come downstairs to get my luggage right at my gate. After I went downstairs to my gate, he was not there and I had to travel around the neighborhood to see where he was. I didn't see him until I called him three times. During this process, he called me and yelled at me "get the [censor] downstairs". His tone was still unbearably unfriendly and rude. It sounded like he would punch me if he saw me. Finally, I met him in his car in front of another building which is not my gate at all. When we met, he was overwhelmingly angry and vicious. I was just about to tell him to be nice to his guests while he shouted "shut the [censor] up" "get your luggage and [censor] off you [censor]"and started to approach me as he was about to physically beat me. It was very threatening at that moment and if I said one more word to him, I could be attacked. I personally never said anything inappropriate to him and all I got from him is a life threat.

I don't know whether he is mentally disordered or just had a bad day but I don't think we as the customers of UPS deserve to be treated this way. It is very likely that this person will behave similarly to other customers around the area he's in charge of. UPS must do something about this person and I need to make sure that he's not going back to me again cuz apparently he has already known my face and address, which is very very not good to my personal safety.

What I'm asking for now is an apology from UPS and needs to be notified how UPS is going to deal with this person. During the process, please make sure that my private information and personal safety is still good with him.

For your reference, this person's phone number is [protected] and he's a black middle aged male.

Please contact me at [protected] as soon as your office is available to handle my case. Thank you very much.

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8:01 pm EST

UPS delivery

It is with great disappointment that I am writing this email. I received an email two days ago stating that my package would be at my home by the end of January 9th Here it is 8:50pm and no package. I called customer service and of course they tell me that the package never made it to the site in my home town. HELLO, the website is telling me it should be here. I never go UPS because of this problem. Unfortunately, the sender used it. I paid someone to stay at my home and I still have no package. You guys need training from FedEx!

Disgruntled is an understatement!

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Billy Stacie Benedict
, US
Jan 10, 2018 6:03 pm EST

My package has been sitting in Lewiston Idaho since January 4 2018. Lewiston is 1 hour from my place of redidence. They never called or contacted me and stated that they couldn't deliver due to my road condition.
Fed Ex is smart enough to leave parcels at Post office or at our nail box location.
Today 01/10/2018 still no delivery.
The road to mail box has been clear all the time.
Totally unacceptable and down right lazy.
Hey I have an idea, wait until spring to get me my friggin delivery.

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12:56 pm EST
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UPS representative of ups

Hello

I am writing this brief form of complaint against your customer service rep. at your Kingston, N.Y. location on Tuesday, Jan. 9th 2018 at app. 1:20p.m. with Megan.

I contacted UPS regarding a shipment that I made with Amazon.
In my note from Amazon, they stated that my shipment was unable to be delivered. Reason giving no one was available to answer.
Megan... Your representative went on regarding the tracking number from Amazon and how the tracking number wasn't correct..
She than says to me this is UPS not USPS, she than hung up on me.
I called her back and explained to her that it was highly unprofessional to hang up on me after stating this isn't USPS. She than says " Can I hang up now".
Therefore, I am writing you as a form of complaint against you're representative. Please retrain your her on how to politely answer a phone and to be at least friendly. This attitude clearly isn't what UPS reflex of their employee's. I am highly offended that someone like her represents your company and it's brand. Even when I called her back to advise her of her unprofessionalism... She still was unprofessional in saying "Can I hang up now". So please someone needs to speak with her or retrain her for customer service or put her someone in the back with the boxes.

Sincerly
Mrs. Griffith
[protected]@gmail.com

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12:34 pm EST

UPS poor customer service and communication

Four business days after inclement weather UPS delivered one package but wouldn't provide any information regarding the other 3 packages. When I called to inquire I was told my packages were locked in a cage and they could not give me an estimate on when they might possibly be delivered. I requested a refund because 1) it's 4 days AFTER inclement weather 2) they're delivered a package to me today so they apparently resumed a normal business schedule; and 3) they can't provide me with a timeline as to when my packages might be delivered. Regina, EID #NPT7MXM told me to contact the vendor since I paid them directly which was I was completely fine with doing. However, when I requested proof in writing that UPS would authorize my refund she refused and said UPS wouldn't refund me shipping costs due to inclement weather. I explained I don't want a refund based on inclement weather. It's 4 days after inclement weather, they're delivering packages and they can't tell me when they will deliver the others. We were getting no where so I then requested to speak a supervisor (Iyanla) who had been briefed on the situation. I told her I wasn't expecting any resolution at this point, but wanted to speak with her in hopes she could use my situation as a teachable moment for UPS with future customer service inquiries. Well, I could barely get my point across because of her constant interruptions. Ultimately, she regurgitated the previous rep's explanation and then became agitated with me when I asked to speak with someone else because at this point I'm not expecting a refund; and so she hung up on me when I requested her EID #. Not once did I swear, be rude or belligerent with them so I'm extremely disappointed to say the least. Thankful there are other couriers because I will no longer give them my business.

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pswann
, US
Jan 10, 2018 6:28 am EST

IT'S NEVER THEIR FAULT, NO APOLOGIES, NO ANSWERS, NO RESOLUTIONS TO YOUR PROBLEM.YOU ARE A HEADACHE TO THEM.THEY GIVE YOU ATTITUDE, THEY RAISE THEIR VOICES AT YOU WHEN YOU ARE FRUSTRATED AND HAVE CALLED A ZILLION TIMES ON A PROBLEM BECAUSE THEY DON'T WANT TO DEAL WITH YOU.THEY WANT LAZY AUTO PILOT JOBS. WHY NOT EVERYONE JUST STOP USING THEM PERIOD AND PUT THEM OUT OF BUSINESS? YOU PAY FOR A SERVICE AND YOU DON'T GET IT FROM THEM PROPERLY.YOU ASK FOR SO ONE TO COMPLAIN TO...THEY HAVE NO REPLY. ! THEIR CUSTOMER SERVICE IS A JOKE. RUDE, INSOLENT, INEPT PEOPLE WHO CAN'T GET A JOB ANYWHERE ELSE BECAUSE THEY ARE TOO STUPID, TOO UNTRAINABLE, TO MISERABLE TO DO OR BE ANYTHING ELSE.

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9:37 am EST
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UPS reckless driving

Ups driver was in a lane that later merged but without signal didn't yield pushing my pregnant wife and 1 year old daughter into oncoming traffic.. He saw us because he honked rather than yield. License Plate is R66-995 MA
Took place on Salem street just outside your facility. I restrained myself from confronting him and figured it would be best to let you know. Put my family at risk, disappointed

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5:40 am EST
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UPS driver behavior

1Z2W21070343789693 tracking number
Truck license plate 75983B2
Driver was buzzing all apartments and kicking at door at 106 18th Ave 94121. Driver was heard yelling outside door to open door. Residents felt threatened. Resident went down to open door and receive package and put in safe place inside. Driver said it wasn't his job to put it in safe place and would not allow resident to sign for package. Resident followed driver outside asking to leave package. Driver was aggressive and walked away with package. 3 witnesses and photos.

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11:47 pm EST

UPS reckless driver

I couldn't get the license plate number because, 1) It was raining heavily 2) My kids were with me 3) We were traveling in opposite directions.

On Monday 1/8/2018, at approximately 4:33 p.m., a UPS driver was traveling North on Meridian Ave. near Rialto Ave. in San Bernardino & I was traveling on the opposite direction. It was raining & there was a big puddle in the middle of the 2 lanes. Stupid driver was speeding in the middle so that water can splash all over my car even though I moved to my right trying to avoid him/her. There was so much water that I couldn't see & almost lost control! It's one thing to drive like a [censor], but he is representing UPS. He is very lucky I chose not to get his info that's why he probably sped up even more.

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3:49 pm EST

UPS truck driver

Saturday January 6th about 4-5pm I looked out the windows of my job (subway) and noticed a ups truck parked the wrong way in about 5 parking stalls in front of my store I then noticed a older woman with a handicap sign move her van because she couldn't get out because of the ups truck I then went over to the Lakeland Hills ups store in Auburn and confronted the driver and ask if he could move his truck he then said with an attitude I guess he took about 3-4 Minutes because I was back inside my store when the older lady walked in she then took a seat very winded from the walk as she is handicap and told me the driver told her to park somewhere else what irritates me the worst is the ups store has signs for specific customer parking spots and to have this huge truck take up 5-6 parking stalls is beyond me I think this guy whose truck number is 664137 should be reprimanded for his rudiness and his laziness for his current job and should bet be an embarrassment to the ups name. Mind you I know customers are over bearing at times but to do that to a business is not ok I believe we lost customers time and money because of his actions.

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8:40 am EST
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UPS ups tracking info is a joke!!!

I have tracked two packages on UPS tracking website that were ordered on Tuesday 1-2-18 with scheduled delivery date on Thursday 1-4-18 and still do not have. Excuse after excuse for non delivery. These items were needed to repair well system.

On January 4, checked tracking -indicated out for delivery. I called @ 7:30pm and Rep in India told me that UPS delivered until 10pm. Did not receive- although tracking indicated delivery by end of day on the 4th. Tracking did not update until January 5th around 6am stating delayed on the 4th by severe weather conditions and out for delivery January 5th. The postal service has delivered to my area each day with no problem.

Again, check tracking throughout day on Friday the 5th - indicated out for delivery on the 5th. Made contact with UPS center in Raleigh, NC around noon and they told me out for delivery. Again no package delivered -Call UPS around 7pm on Friday the 5th - out for delivery- said they deliver until 10pm. Soon after I called, their tracking website was updated around 9pm indicating delayed again due to severe weather conditions. Delivery would be Monday 1-8-18. UPS was making deliveries in Raleigh and in my area so I don't know why they keep indicating cannot deliver due to severe weather.

Called UPS again Saturday, January 6th @ 7am. The Rep contacted UPS in Raleigh, NC where my packages have been loaded, unloaded -loaded, unloaded (according to them, they may have never got loaded for delivery) since Thursday stating could not be delivered due to severe weather conditions.

Seems that was not the case at all. Driver had too many packages to deliver and I was placed last for delivery. Instead of delivering the packages that did not get delivered on Thursday, January 4th first, they are delivering Friday January 5th and my packages are being left either on truck (if they were even placed on truck) or left in warehouse.

I have reason to believe that my packages have been in UPS warehouse in Raleigh, NC since January 4, never loaded for delivery and tracking website indicated they were out for delivery on January 4, January 5th and now January 8th. This has caused me to suffer a severe hardship due to receiving info that is not true.

I plan to seek advice, get to the truth and maybe it will prevent another person from experiencing the same kind of problems. This has been a nightmare. Needed parts to repair well system. Still do not have water and don't know when parts will arrive. Cannot believe anything UPS says.

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zack2
, US
Jan 06, 2018 12:34 pm EST

UPS- the worst service I have ever used-I would suggest trying US Postal service or Fed-X. They provide much better service and tell the truth.

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7:20 am EST

UPS erratic dangerous driver

12/24/17... Gary, Indiana. The driver was driving quite erratic, unsafe and was a danger to surrounding traffic... Late morning 12/24/17 during snowy road conditions, this driver was TERRIBLE! Why? Because she was talking on her cell phone and taking pictures while at the wheel... This is deplorable, she could hurt someone... Got her name, K Zarantonello... I made it my goal to report this... My in law works for FedEx, this is grounds for dismissal... This gal shouldn't be behind the wheel of any kind... For people's sake get her OFF the roads...

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5:53 pm EST
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UPS delivery to the neighbor, next door, would have lost my package!

You: My delivery was put at the wrong apartment number, it was delivered on Friday, I checked the tracking and when it said it was delivered I than went to search for it. It was a very expensive package. When I say it sitting at my neighbors door I checked the name on the package and it was my package. I live at unit B, it was left at unit A, my building is clearly marked with the letters A, B .the neighbor is out of town, but if they were home I may have not got my package.. I am very upset that I could of lost my Christmas present because of the incompetence of a UPS DRIVER.

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10:42 pm EST
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UPS ups ignores scheduled pick-up

This review is about driver Jesse for zip 89166, that's the name he gave, he had no identification. He may work out of Mailing and More on Hualapai, Las Vegas where some drivers park and are picked up by UPS truck. A large online retailer issued to UPS a return pickup label scheduled for 12/29 at my house. UPS driver never showed and I waited all day. No word from UPS. Finally today 1/2/18 UPS driver Jesse shows up with a nonsense story for the delay. Worse, he expects to take my package but says he does not have the return label and can offer no reason why. He also cannot produce a receipt. Obviously no reasonable customer would hand over their package without the return label or receipt. Why is Jesse pretending ignorance of UPS policy? He conducted himself very suspiciously. I expect this package to be picked up tomorrow, 1/3/18 - 5 days late. The obvious ignorance or incompetence of Jesse and UPS in this matter is inexcusable. I will take pic of driver and package with the mailing label and if package is not delivered, the pics will be delivered to police. I will be expecting Jesse to present full identification and license plate of truck when he shows up again.

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8:20 pm EST
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UPS misdelivery of package

Tracking number
1z29293w0392910447
Package addressed to Charley King
39957 FM 2017, Van Horn Texas 79855

Our address is a new address issued to us by Culberson county. We are on an established road with neighbors nearby who have established delivery with UPS. And the day in question, our nearest neighbor had packages delivered. HOWEVER, Our package was delivered to the WRONG address..we have no idea who out was delivered to. I made 3 phone calls to customer service regarding this package. And was promised a call back by UPS in Alpine, Tx. This call was NEVER received.
The package that was lost by you was expensive. And vitally important. I know that makes no difference to you. But we'd anticipated this package for weeks and now Will have to RE purchase this item and pray that you will find our address this time. I'm trying to have faith that you will, but after the poor customer service thus far, I'm skeptical to say the least.
Shelly King [protected]

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4:16 pm EST

UPS delivery driver driving reckless

Truck number 866382
Driver is driving unsafe in conditions, blonde lady plate number 2 it started with in wyoming worland wyoming she's drives wrekless everyday I have tried to confront her but no such luck drives to fast doesn't stip at stops signs I'm not happy on this crap. She needs to sloe down in town use signals and stop at stop signs. Not drive around like she owns the place she will get someone hurt. I'm not happy

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1:41 pm EST

UPS accident regarding ups vehicle

I was in an accident involving a UPS truck driver of yours by the name of Stromlund, Eric Christian and his license plate number of the freight liner is 2469452, vehicle ID #1FUBGDV0GLHE5031. He provided false information on the police report and I would like to get into contact with someone that can provide assistance with this, because he lied the officer could not come to a conclusion on who was at fault for the accident, so the damages to my brand new 2017 Hyundai Elantra are not being paid for.

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Shaun R.
, US
Dec 30, 2017 6:16 am EST

Hi Chase.

Do you have comprehensive coverage on your vehicle?

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12:01 pm EST

UPS damaged property!!!

On or about the 27th of November, 2017 my Mother-in-law alone with my wife went to store #6169 in Aurora, I'll, mailed a set of angels to my home. When they (the Angels) arrived they were DESTROYED! These angles had been handed down thou five generations of women. When those angels arrived in that destroyed condition, my wife and mother-in-law was heart broken. The packing was sub-standard, it looked as if a child had packed the items. A complaint was made with the manager alone with pictures. She stated she had filed a claim, BUT I DOUBT IT! It should not take over a month to settle a claim, even if UPS does use a private insurance company. Nobody should be that incompetent, plus the items were insured under value. PEOPLE NEED TO DO THEIR JOBS! Nothing should take this long when UPS is clearly at fault which was acknowledge by the Manager! When can we expect compensation!?!

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UPS Customer Reviews Overview

UPS is a global leader in logistics and transportation services, providing reliable and efficient delivery solutions to businesses and individuals worldwide. With a strong focus on customer satisfaction, UPS has received numerous positive reviews from satisfied customers.

One of the most notable strengths of UPS is its extensive network of delivery options, including ground, air, and ocean freight services. Customers appreciate the flexibility and convenience of these options, as well as the speed and reliability of UPS's delivery times.

Another key advantage of UPS is its advanced tracking and monitoring systems, which allow customers to easily track their shipments in real-time and receive updates on delivery status. This feature is particularly valuable for businesses that rely on timely and accurate delivery of goods.

In addition to its delivery services, UPS also offers a range of value-added services, such as packaging, printing, and mailbox services. These services are designed to help businesses streamline their operations and improve efficiency, while also saving time and money.

Overall, UPS has earned a reputation as a reliable and trustworthy logistics partner, with a strong commitment to customer satisfaction and a wide range of delivery and value-added services to meet the needs of businesses and individuals alike.

UPS In-depth Review

Website Design and User Experience: The UPS website is well-designed and user-friendly. The layout is clean and intuitive, making it easy to navigate and find the information you need. The search function is efficient, allowing users to quickly locate specific services or track packages. Overall, the website provides a seamless user experience.

Range of Services Offered: UPS offers a comprehensive range of services to meet various shipping needs. From domestic to international shipping, they provide options for both individuals and businesses. Their services include express delivery, ground shipping, freight services, and specialized solutions for specific industries. With such a wide range of services, UPS caters to diverse shipping requirements.

Shipping Options and Pricing: UPS offers flexible shipping options to accommodate different budgets and delivery timelines. They provide various delivery speeds, including next-day, 2-day, and ground shipping. The pricing is competitive, and they offer transparent cost calculators to estimate shipping expenses. Additionally, UPS offers discounted rates for frequent shippers and businesses, making their services cost-effective.

Tracking and Delivery Updates: UPS provides excellent tracking and delivery updates. Their online tracking system allows users to monitor the progress of their shipments in real-time. They provide detailed information about the package's location, estimated delivery date, and any exceptions or delays. UPS also offers email and SMS notifications to keep customers informed about their package's status, ensuring a hassle-free shipping experience.

Customer Support and Communication: UPS offers reliable customer support and effective communication channels. Their customer service team is responsive and knowledgeable, assisting customers with any queries or concerns. They provide multiple contact options, including phone, email, and live chat. UPS also offers a comprehensive FAQ section and self-help resources on their website, ensuring customers can find answers to common questions easily.

Reliability and Timeliness of Deliveries: UPS is known for its reliability and timely deliveries. They have a strong track record of meeting delivery deadlines and ensuring packages arrive on time. With their extensive network and efficient logistics, UPS consistently delivers packages within the estimated timeframe. Customers can rely on UPS to handle their shipments with care and deliver them promptly.

International Shipping and Customs Handling: UPS excels in international shipping and customs handling. They have a global presence and offer seamless shipping solutions to over 220 countries and territories. UPS provides assistance with customs documentation, ensuring smooth clearance at international borders. They also offer specialized services for international shipments, such as customs brokerage and trade compliance solutions.

Packaging and Handling of Goods: UPS prioritizes the proper packaging and handling of goods. They provide guidelines and resources to help customers pack their shipments securely. UPS offers various packaging options, including their own branded packaging materials. Their trained staff ensures that packages are handled with care to prevent damage during transit, giving customers peace of mind.

Insurance and Claims Process: UPS offers insurance options to protect shipments against loss or damage. They provide coverage based on the declared value of the package. In the unfortunate event of a loss or damage, UPS has a straightforward claims process. Customers can file claims online and track the progress until resolution. UPS strives to provide fair compensation for any valid claims, ensuring customer satisfaction.

Sustainability and Environmental Initiatives: UPS is committed to sustainability and environmental initiatives. They actively work towards reducing their carbon footprint through various measures, such as optimizing delivery routes, using alternative fuels, and investing in eco-friendly technologies. UPS also offers carbon-neutral shipping options, allowing customers to offset the environmental impact of their shipments.

Overall Customer Satisfaction and Reviews: UPS has a strong reputation for customer satisfaction. They consistently receive positive reviews for their reliable services, timely deliveries, and excellent customer support. Customers appreciate the convenience and efficiency of UPS's shipping solutions. With their commitment to quality and continuous improvement, UPS remains a trusted choice for individuals and businesses alike.

How to file a complaint about UPS?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with UPS. Make it specific and clear, such as "Delayed Delivery" or "Damaged Parcel."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with UPS. Mention key areas such as:

  • Service issues: Delays, lost packages, or delivery errors.
  • Customer service interactions: Responsiveness, attitude, and resolution efforts.
  • Product handling: Condition of the package upon arrival.
  • Billing and charges: Any discrepancies or unexpected fees.
Include specifics of any transactions, tracking numbers, dates, and locations. Describe the nature of the issue, steps you took to resolve it with UPS, and the company's response. Explain how the issue has personally affected you, such as missed deadlines or financial loss.

5. Attaching supporting documents: Attach any relevant documents such as receipts, photos of the package, correspondence with customer service, etc. Be cautious not to include sensitive personal information.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial losses incurred, and the 'Desired Outcome' field to clearly state what resolution you are seeking from UPS, whether it's a refund, an apology, or any other specific action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you receive a confirmation that your complaint has been successfully submitted.

9. Post-Submission Actions: Keep track of your complaint by regularly checking for any updates or responses from UPS on ComplaintsBoard.com. Be prepared to engage in further communication if necessary.

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Phone numbers

+1 (800) 742-5877 +1 (800) 782-7892 More phone numbers

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ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about UPS. Discuss the issues you have had with UPS and work with their customer service team to find a resolution.