Yes, refund of Shippng cannot undo the cost of the delay, but at least it's something. Not everything goes according to plan - and the cost of insurance to litigate and determine the exact cost of the delay, or other delays would make shipping costs prohibitive.
Better luck next time.
I'm on this site, 'coz I manage a The UPS Store, and today I learnt that a 12 Box Shipment of Artwork to Florida - heavily insured $2K per box arrived with 7 of the 12 Boxes and contents damaged. I spoke with the reciever who was abused by the UPS Driver when he was asked to sign for the delivery, but refused unless he was allowed to annotate that 7 of the packages were obviously damaged.
My frustration is that I had staff come in on overtime to prepare and pack the items. The reciever himself said it was eveident that the contents were more than adequately packed. Bubble Wrap, Compression Peanuts and Polystyrene Board stiffeners, all in double walled boxes. He said to me that the corners of some of the boxes were crushed !! - How the hell can I face my customers after taking every possible precaution ?? I was so upset the store owwner told me to take a break and leave early. - God help our UPS driver when he comes for the pick-up tomorrow night; I fear I'll unleash all my wrath, unfairly on him...