United Parcel Service / worst customer service
I paid $78 for next day air shipping which is supposed to get to a place by 10:30a.m. . 11:30a.m. rolls around, I call customer service and they tell me that there are zip code exceptions to that guarantee. I use UPS World Ship software to process my orders and there was no indication that this zip code was an exception. So, I paid $78 for a service that I could have paid $8 for and it would have been delivered at the exact same time. The supervisor I spoke to told me its my fault, I should have known, and she will not refund the difference. What horrible customer service UPS provides and unfortunately its not up to me to cancel our shipping account, or else I would have instantly. I recommend never using UPS, go with FedEx or DHL.
More United Parcel Service Complaints & Reviews
- UPS - the truth about ups 
- UPS Basic - poor service 
- UPS - I hate ups - the worst shipping company! 
- UPS - harassment 
- UPS Canada - poorest customer service 
- United Parcel Service of America [UPS] - UPS Freight (San Jose)
- United Parcel Service of America [UPS] - Product not shipped as promised. Signed up for notifications about shipping and not recieved one notification.
- United Parcel Service of America [UPS] - Package listed as delivered when it wasn't, unethical behaviour, possible theft by driver
- United Parcel Service of America [UPS] - Delivery of damaged tampered package
- United Parcel Service of America [UPS] - delivery