United Airlines / Long pending refund with no action!
Our flight from Sacramento to Chicago on June 03, 2007 was canceled due to the mechanical problems. We live abroad and bought the ticket via a travel agency in cash. Customer service told the ticket will be refunded soon last year and we are still waiting for a positive response. I called and emailed them several times, however no refund yet. It has been more than 7 months now. How may I get a refund of 630 USD. Plz advise smb!
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