Previous complain are very similar to mine. What can be done to file small claim in Miami Beach, Fl, from Los Angeles, CA??/---Can I contact Florida attorney general???
I also subscribed with Union Telecom for long distance plan that was wrongfully portrayed to me. Was told 100 minutes free to India for first 3 months at 3.9c/min. My $39.50 would returned if not satis fied. Also, I would be able to check my charges online right away, to monitor my free minutes used during first 3 months.
After 6 calls in first 3 weeks one of them said there is charge of $8.30 but no one can tell me including their supervisor what it is, since it is not posted. Agin, after 2 emails, (never replied) and 3 calls was told bill will be posted after 30 days of my signing.
I canceled my account immediately after I found hidden charges attached to long distance calling. I requested
my security back and since one year I am still requesting my security amount every week and just get a new one week promise every time I call. Look like this company is a big fraud. some how overlooked till now.
Finally, today was told that refund is only callin card and not my 39.50.
SOMEONE SHOULD FOLLOW THIS---May be with enough complains attorney can take it as a class actio suit.
By the way, the direct debit is done with a different name, which I can see on my bank transaction