The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Union Telecom / long distance calling

1 United States

I got this service for a month and they said that they will charge a $40 connection fee, which will be refunded to me anytime I cancel the service. Then, the service began and it was the most horrendous service I have ever had. When I got the first months bill, I received call charges for calls I never made. I know this because there are only two numbers that I ever call and they are both in india; e.G., I got a charge for a call to iran. So, I call them to cancel the service and the customer service representative tells me that the $40 dollars will only be refunded if I cancel the service after one year. Not to state the obvious, I still canceled the service and I am much happier with my new service. This service is a fraud all the way. Don't trust a single word coming out the sales persons. I have filed a complaint with better business bureau. If you have had the same problem, please submit a complaint as well and we will make sure that they can't fool anymore people.


Post your comment