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The good, the bad, and the ugly - discover what customers are saying about UNI Strategic

Welcome to our customer reviews and complaints page for UNI Strategic. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with UNI Strategic.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used UNI Strategic's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with UNI Strategic, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with UNI Strategic. Your feedback is an important part of our community and will help others make informed decisions.

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8:06 pm EDT
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UNI Strategic did not pay my contract expenses

UNI Strategic contracted me to travel to Singapore and teach a class. I purchased airline tickets. UNI canceled the class and has ignored my requests to cover my expenses.

On May 28, 2010 I sent an email to Joey Chen a conference Producer with UNI stating that I had incurred total costs of $1208.11 for flight. Some could be canceled and some could not even with ticket insurance. Since that date I have sent several more emails without results.

David Keller
david.r.[protected]@gmail.com

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Catmanplus
, GB
Mar 23, 2011 11:01 am EDT

Hope things worked out well for you David. I can only speak for my own experiences with UNI strategic which were very positive : I had no problems with them on a recent course I delivered, on the contrary it went very smoothly and they paid promptly. I would certainly consider working with them again.
Bob Lawn www.catmanplus.com

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10:17 am EDT
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UNI Strategic Doesn't pay vendors

I agreed to partner with UNI Strategic to deliver a conference in Malaysia. We signed a contract and I delivered a seminar for which I have not been paid. The management staff will not respond to emails and has not paid their contracted rate. I guess they feel because we are in another country, we have no way to demand payment.

Let this be a warning for whomever is considereing doing business with UNI Strategic. They are a very sleazy company. If you are desiring to speak for this organisation, you may wish to reconsider. They have no scruples. If you are planning on attending one of their conferences or seminars, I trust that you are getting a very low rate, because apparently, not paying for services rendered is how they stay competitive.

I have also talked with current employees of this disreputable company and they have told me stories of how the management has withheld payments even for them. Someone has to stop this company! I would have thought that the laws in Malaysia would have prevented this sort of behavior in 2010.

I have worked with many other conference organisations over the years and UNI Strategic is the only deceptive, unethical organisaion that I have encountered. They should be put out of business!

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mohdpii
, MY
Sep 14, 2010 2:32 pm EDT

UNI Strategic in the news for SCAMMING SPEAKERS

You may contact these 2 reporters from SPH

Sep 11, 2010

Events organiser under fire over late payments

Speakers complain online; firm says fees withheld due to poor showing but all will be paid

By Liew Hanqing & Carolyn Quek
hanqing@sph.com.sg
carolynq@sph.com.sg

A GROUP of foreign corporate speakers is crying foul over a Singapore company that they claim did not pay them for their services on time as promised.

A few have even gone as far as hiring debt collectors to obtain tardy payments, after coordinating strategies with others who posted their complaints on blogs, websites and online forums.

The company, UNI Strategic, an organiser of corporate events, told The Straits Times that it had no choice but to withhold payment from certain speakers because of what it considered poor performance, which it said was detrimental to its reputation. It later said, however, that its speakers would all be paid eventually.

At least 20 overseas professionals engaged by it to speak at a number of conferences posted complaints on various websites after allegedly not being paid according to their contracts' timelines, which range between 30 and 60 days after an event.

Speakers contacted said their appearance fees typically ranged from $4, 000 to $8, 000 each. One of them, Mr Paul Cherry, 48, president of a company providing sales training and leadership development, detailed on his website the difficulties he had in getting paid his fees of US$4, 000 (S$5, 370) after giving a talk on strategic sales leadership here in 2008.

He has since been contacted by other speakers with similar experiences. His online post received more than 50 comments, mostly from other speakers.

Mr Cherry, an American, said: 'UNI Strategic was great to work with up until the programme. As soon as I left Singapore, very few of my e-mail requests for payment were responded to.'

He was eventually paid, three months late, after threatening to go to the Singapore and the United States authorities for redress.

Another speaker, Mr Peter van Veen, 40, from boutique strategy consulting firm De Ruijter Strategy in London, said he had difficulty getting paid US$3, 000 for a course he ran in Singapore last November.

He said the course had been well received by its 25 participants, who gave it an average rating of 7.84 out of 10 on feedback forms.

'UNI Strategic has never disputed the amount in question. They just don't respond to e-mail and if we do speak to someone, they apologise and tell us they will look into it, never to be heard from again, ' he said.

UNI Strategic paid Mr van Veen on Monday - about 10 months after the event.

Another US-based speaker, who declined to be named, said he had to engage a debt collection agency to obtain his fees of US$6, 500. He paid the agency about a quarter of what he was owed.

UNI Strategic was also sued twice over the past year - by Amara Hotel and Air Services International - for $4, 066 and $12, 332 respectively. It later paid up the amounts and the cases did not go to court.

Mr Roger Tie, chief executive of UNI Strategic, said that while the company paid most of its speakers on time, it had no choice but to withhold payment from those who he claimed had not delivered what they promised.

He said the company, formed nine years ago, encounters 'one or two' speakers a month - out of about 200 a year - who deliver sub-standard programmes that receive poor ratings from participants.

Its benchmark: fewer than half of participants giving speakers an 'acceptable' rating - or 5/10.

Asked if speakers' contracts contained clauses indicating payment would be withheld if they performed poorly, Mr Tie said there were no such clauses, but added that the speakers would be offered the chance to make good - for example, by providing proper course materials later.

'In some cases, our clients complain and demand refunds. Even though the fees are non-refundable, we sometimes have to bite the bullet and give refunds as a form of goodwill, ' he said.

Every year, the company writes off an average of $100, 000 in bad debt, due to non-paying clients or refunds issued to clients who were not happy with the programmes, said Mr Tie. The most common complaints were that speakers' course materials were different from what was agreed on, and that course content was irrelevant or inadequate.

Mr Tie later said the company eventually 'always paid' its speakers, whether or not they met expectations.

It costs each participant between $2, 500 and $3, 500 to attend a programme.

At least one speaker, however, has had a good experience with UNI Strategic.

Mr Monty Sacher, 52, from Melbourne, Australia, who has conducted workshops for the company, said: 'I've not had a payment problem with them.'

Other industry players said it was not standard practice to withhold payment from invited speakers.

Ms May Koh, a training and resource manager with Avantus Training, a company that organises training programmes, said her company usually paid its speakers whether or not they met expectations.

'It's not possible to withhold the entire amount owed - after all, the speaker has already rendered a service, ' she said.

Ms Stacey Yeong, UNI Strategic's conference director, said the company sources its speakers online. Before hiring one, it would typically request a copy of the prospective speaker's resume.

'If they fit the events we are organising, we will engage them, ' she said.

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Vigilanttt
, SG
Jul 31, 2010 9:57 am EDT

www.pbresults.com/.../article-tip-for-any-prospective-facilitators-who-are-interested-in-working-uni-strategic.html
Here, you can contact the Paul Cherry, the Commercial Affairs Department, and all the other numerous contacts.
As for professionally organised, why dont you tell us which event you attended, and the speaker? Tell us if he got paid.

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salimmd
, MY
Jul 25, 2010 1:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Can you also mention your details and which conference you are speaking at? Im a regular participant of this firm's workshop. Quite professionally organised in my opinion.

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