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Ultrex cookware sets by Innova / warranty

United States Review updated:
5
I have purchased this product because it was lifetime warranty and to be great cookware. Needless to say, tefalon coating is cracking and scratching with plastic or soft utensils. It stated that you could use metal in the cookware and not hurt the coating. Unable to get replaced or return.
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Ca
  23rd of Nov, 2008
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I have several pots and pans that food sticks to on thenonstick surface. Where do I send these items for replacement?

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