This company is a rip off and I am gathering the information to expose them here in GA. I have had the same issue as everyone else except the fact that this statement was not posted on their site when I ordered the product back in August and in addition they are claiming that I have received more shipments than I actually have. Please go to Clark Howard.com and write him an email about this situation. In addition please file a complaint with the Better Business Bureau. As I find other ways of exposing this company I will let you know.