Ultra Lean Green review: Scam 88

I ordered the "free trial" of this product only to be charged $69.87 a few days later. No mention of this was made upfront, and it's nowhere to be found on the main website. When I called the numbers on the site, the mailbox was full. It all seems very fishy. I left a message with the "corporate office" and I'm also sending a letter.

Their terms and conditions claim: "MONEY BACK GUARANTEE: IF AT ANY TIME YOU ARE UNSATISFIED WITH OUR PRODUCT, CONTACT US AT [protected] AND WE WILL GIVE YOU A 100% REFUND."

Which they better deliver on. I am asking for a refund, especially since I never authorized this charge. "To return a product or request a refund, please contact Customer Service at [protected]. Send to: Attention: Returns Department PO Box 1158 Pleasant Grove, UT [protected]."

I will let you know how this works out.

I ordered a free trial of the Ultra Lean Green, I then had charges on my account for 69.00 for ultra lean three weeks latter and charges for a Fit Factory for 19.95. If you order this free trial be sure to read the small print and cancel anything that sends you an email. Even if you didn't set up an account with them. Call them and cancel or you will be charged for it.

Hey again, this is for those who don't have there number it is [protected] this is were you can call then to get your money back.

I had signed up for a sample of Ultra Tea and I was charge what I was supposed to for the sample of $4.95. But then I was charge $34.95 for Power Tea, which I didn't order and $69.87 for another shipment of the Ultra tea which I didn't order either as I haven't even received the sample yet. I want my money back...all $104.82. I don't mind paying the shipping and handling for the sample as that was all that I authorized. I had call them and they were supposed to get my $34.95 back and now I have received that and have this other charge of $69.87.

What a jock free trail right, thats just how they get you to order and then they take your money and run, they have tried to change my credit card two times not just once, but that ok because i will get my money back and i will let poeple know that this company and dri-reg.net is a spam and you know nothing hurts more then bad talk about your company's and that will hurt them more. I am so mad because who do they think they are to do this to poeple and to think that they are getting away with it but not now i will tell everyone that i know.

I ordered the free sample of tea, for $4.95, this was the only charge I authorized. At this point well over $100.00 has been taken from my account. I want it returned. If I can not get this taken care of here I will start legal action, as I am a business owner and have an attorney already on retainer.

I decided to check out this product that's been advertised all over Facebook.
I received a call moments after placing my order online(which I was only charged $6.95 for s&h). The representative said I would be charged an additional $1.95 for some vacation saver coupons and such, but would need to cancel after 14 days if I didn't want to continue with my membership($19.95/month).
I waited for the envelope to arrive so I could keep an eye on when to cancel... NEVER was I told that I had started a subscription with Ultra Lean Green.
I checked my bank account online, as it is pay day, only to discover I've been charged $69.87!
Apparently I had a 14-day trial period to enjoy this product(which I don't believe does anything, anyway) and cancel before I was charged to continue shipments.
I did call the company, making sure I was given a reference number as they are supposedly refunding the charge. I still have to wait for this next shipment to arrive so I can send it back.
Unbelievable!

DON'T BUY THIS PRODUCT. IT IS A SCAM. They say they will give you a 14 day "Free Trial" but then they send you 30 days worth and charge you 69.87 for the remaining 16 days they sent you that you didn't even order. I called and complained, but it was too late. Just by giving them your credit card number you are agreeing to pay half the amount for the product and then the full amount every month after that if you don't cancel it. THIS STUFF DOESN'T EVEN WORK! In fact IT MADE ME SICK to my stomach and I vomited it up more than once. PROTECT YOURSELF. THIS IS A FRAUD!

Ultra Lean Green RIPPED ME OFF.
They offer a free 30 day sample of their product. (It's a green tea weight loss drink). All you pay is $4.95 for shipping and handling. It's supposed to have a 100% satisfaction guarantee. There's three reasons why their satisfaction guarantee is bogus and moot:

1) You get stuck with random charges on your credit card, for who knows what, every month afterward. I've been charged $19.95 TWICE each month since I got the free trial.

2) I was supposed to receive the trial in up to 5 business days. It took an entire month before I received it.

3) IT DOESN'T WORK. Even with diet and exercise.

I'm really pissed off. And I'm not the only one. I've read several other complaints about others who have been ripped off by this company. Someone should do something about it.

My complaint's about the misleading ad and website of Ultra Lean Green Tea. It says only pay shipping of 4.95 and get a free trial. When you get the canister of tea there is a plastic wrapper around it with your address. Also a note that says you have 15 days to try 14 packets and if you must return the unused and call to be able to cancel your order. If you don't call within the 15 day trial period you will be automatically charged 69.87 plus you will be put on automatic monthly shipments and charged 69.87 per shipment. This is such a scam because this "automatic" membership is not spelled out on the website in a way that is plain and easy to see. I went back on the website and in the tiny print at the bottom after you scroll all the way down there is a place where you can click on terms and agreements. That is where the additional information about the charges is spelled out. It also says in bold print that you can get 100% refund at any time if you are not 100% satisfied with the product. So I called to cancel my order and get a refund - the tea tastes bitter and I didn't like it. They tried to say it was past the 15 day trial period and they would charge me for the first shipment plus a second shipment that I had not received yet. I told them I expected a full refund according to their 100% satisfaction guaranteed clause printed in the terms and conditions on the website. The rep said she would have to check with a supervisor. When the rep finally came back on the line she said the supervisor had agreed to refund both shipments. I was on the phone for a full 30 minutes in dealing with this company. They leave you on hold a long time so you will give up and not pursue it. I'm just saying buyer beware because this is a scam. They are making the details of the sale inaccessible on purpose because they know many people will not be aware that they have to call within 15 days. That is what they are hoping. They are deliberately trying to mislead with their website and advertising. They want people will go past the 15 day trial period and begin the cycle of being charged automatically on their credit card every month. I bet these people are making a fortune off of unsuspecting consumers who don't check their credit card statement carefully.

I have ordered this lean green on Sept 12, 2 008. The product did not arrive until October 06. I have paid over $6 for the shipping, tried it for about a week but did not like the taste and I did not lose any weight at all!
Today, I have called the customer service to cancel my order and was surpised when the guy advised me that I need to return the rest of the product since I have only tried it for a week, and have to pay for the shipping again! So technically, it is not just $6 for the shipping but more than that!
Also, on their website, it tells you that you will get a month supply - 30 packs, but when I received my order, it says on the bottle that I have to take 2 packs of this green tea a day, so meaning, this sample is only for 15 days! They also said that they will charge me the $35.00 if I don't send the rest back to them!
Please be very careful with their website. They don't tell you everything you need to know! Scam!

I was foolish enough to believe that this company would actually send me a free sample for $4.95.
When I placed the order I was not aware that there was an "autoship" policy for this product. They also sent me another product which I did not order, and charged my credit card for it ($34.95). As I was leaving their website I was stopped by a pop-up window for a "chat" with one of their "customer service" reps. I had to decline her "generous offer" 5 times before she would stop writing that she was ready to sign me up for $14.95 a month "conveniently charged to my credit card". I saved a copy of the chat for anyone who wants to see it. There are two telephone numbers that have to be called to STOP the autoship, and membership to their weightloss "club". None of this is disclosed until below the order button. Please don't be taken in by this.

The Contact phone numbers are:
[protected] to stop the autoship.
[protected] to stop the monthly charge to the "weight loss club".

I wa charged for a product that I didn't authorize. I signed up for free trial of their tea, no where in add did it say anything about being charged a monthly fee. My accoubt was charged about $37 the first time. My husband questioned me about this and after looking into it I discovered that it was from the Tea. After doind a little research online, I found this site and see that they are a scam and have scammed many people. I looked up their website, I was on hold over and over again, never talking to an actual person. I called another number that was listed on this site from another complaint and did get a recording and have left a message we shall see if they return my call as I was not very nice. I am planning on calling my back tomorrow morning to see if any other amounts have been charged to my account as I see other have been charged as much as $70. I will find out from the bank how I can stop this from happening as it looks like this company keeps going even after complaints and talking with them. I will take care of this and will not stop until these idiots stop sending me their crap and I get my money back. I consider my self pretty savy on the computer so I feel sorry for the people who aren't and the ones who don't have the money for this. This company needs to be shut down and all money needs to be returned.

Sincerly one pissed off person!

I too bought the trial version of Ultra Lean Green, an instant green tea drink that supposedly helps the weight loss process. I was very unhappy with the way it makes me feel and before I could even find out how to return it along comes another 30-packets with a charge to my account -
UNAUTHORIZED. I just read another complaint by Jennifer dated 7-31-08 and she provided two phone numbers which I will try tomorrow as today is a Sunday. Hopefully I will be able to get my money back. What a sneaky way to do business - no phone number or website on their container! Shame on Ultra Lean Green - no wonder we are very leary of ordering on line. I certainly hope something can be done to protect other consumers. What a HASSEL.

Ordered a free trial for 4.95 for s&H:

-Received it with other product that was NOT ordered,
-without receipt, no phone number, nothing,
-card was charged $34.95 -Reg.Net.Sales said that they couldn't do anything-Finally we got their address, e-mail, site and phone number (that they do NOT answer),
-received a monthly 69.87 charge on our credit card for -We will contest with the credit card but would like everyone to know that these people give a bad name to Internet transaction.

They don't tell it clearly that what is it about and make people fool. I tried calling them to cancel the subscription and they don't do it. You yourself need to go to site and check it. And you have to see on internet the complaints of all customers who are deceived by that company. You might be getting some percent of profit from that site, which they make by deceiving people like us. Because you allow these kind of sites to do business on internet. If you have a little self respect you should do justice to all customers and punish that ###.

I ordered a free trial & was told you had to pay $4.95 for shipping & handling. Now I have been charged $79.95 plus $19.95 from a sister company for diet advice. I haven't received anything for these charges. I called them today and was told that if I had read the terms & conditions, I would have know that I signed up monthly for their product. I am disputing these charges but I think I will have to cancel my Mastercard to avoid anymore charges after reading other peoples comments. Never thought I would get into a situation like this. I will also be calling the BBB in Utah as suggested by another person who complained.

I ordered the 30 on the go packets which were supposed to be free except for $6.95 in postage. Today I received the free packets. Today I also received my Visa statement. On July 17/08 $6.95 was charged to my Visa. Then on Aug. 5/08 $69.87 was charged to my Visa. I did not authorize this charge.

I will phone [protected] tomorrow and ask them to reverse the charge.

I ordered the ultra lean green 30 day "free" sample online and got a little more than i bargained for.
After i ordered the product i recieved numerous spam emials and worst of all, after 14 days of my trial period, i was charged $74.24 for the green tea! When i called and spoke to a representative, he informed me that there was a disclaimer when i ordered the product that stated if you did not call and cancel within a 14 day period, then you were charged 74.24 for the product! I have read other complaints that said there is no number to call to cancel your account, so take my advice and do not order this product!
On top of all this, the product itself is not very good!
Boo to Ultra Lean Green!

Regarding the numerous complaints of this company, I would implore all who feel they have been taken advantage of to complain about this company to the Better Business Bureau and to the Federal Trad commission
https://www.ftccomplaintassistant.gov/

It is only through action that we can hope to get anywhere

The above named company keeps sending me more of their products. I ordered from them once and I keep recieving more and more of these Ultra Lean Green nutritional supplements. I have not authorized these charges and do not want these supplements. I want a refund, but I can not even find any contact information for this company or website.

I have also been a victim of the ultra lean scam.I can guarantee you that no where was any information on the popup to say you were committed to any authorized payments. I actually found a number [protected] and had mine cancelled.The poor person that took my call was a part timer and a student. She cancelled the order and just remember to get a cancellation number and the person's I.D.
Good luck

Had product sent as was supposed to be a free sample. What charged over $60.00 and more was sent for the same price. I do not want this product!

The ifo up on some of mine are not right please do not sent you complaints to me. Here is the right info. That number to them again is [protected]. Thank you.

I purchased ultra lean green tea its said free trial for 30 days that I would only have to pay for the shipping. I went ahead and purchased it to give that product a try and they charged me 69.00 plus the shipping instead of just the shipping. Talk about false publicity. In any event I may have lost my $69.00 but I will no longer purchase that product again even if it does work.

CALL [protected] to cancel and not charged anymore..Took me awhile to locate a number but i got it... They told me they would refund my visa in the amunt of 69.87 still waiting for it... I was charged 2.55 x2 for some ID protection which I was never told about... 6.95 not told about I'm assuming it was for shipping and then again 69.87 for the whole trial again not told about... so much for your 30 pouch free trial...

I have been charged $69.87 for something I never approved. Apparently it happened a few times before but thankfully it never went through. I went through once before and this is the second time. I tried to contact the company but go figure I was put on hold forever. Hopefully the BBB can help me put a stop to this before I go broke. If anyone knows how I can stop them please help.

Same thing, I signed up for a one time free trial, only paying the shipping of $4.95 for a 30 day trial. Then they decided they would just keep sending and charging me. Absolutely NOT! Do not even sign up to try this as they pull this resending and charging.

I bought the Ultra Lean Green's product for losing weight but it substracted $69 from my credit card! That sucks.

charged for products not delivered to me, my credit card was charged
i want these charges removed and credited to my account.

I requested FREE sample only paying for shipping $4.95. They added 69.87 extra to my account

I ordered this product thinking I would be charged $5.00 but I have been charged over $60.00 twice on my credit card. I called to cancel and they say that the conditions are written in a pretty descent size.

this company called me multiple times attempting to get conformation from me for this product along with others. After many attempts and fails at this, my bank account was finally charged 90 some dollars.

I don't have the detailed info. I know they took out 69.87. Beware people!

I ordered Ultra Lean Green off their internet site, buying their $4.95 tea and their hoodiburst gum, for about 7 dollars. I get my bill saying that I was charged for $69.87, multiple times. It is a fraud, do not give them a credit card number, they will go into your account and take money until you run dry, as it happened to me.

they did the same to me, i never got it and the say i did, ..what should i do?

The same thing happened to me. I ordered the acai slim and the power green tea. Was supposed to only be charged the $4.95 for shipping and handling. When I got my credit card statement, I had been charged $34.95 for the power green tea. I called the number on the bottle [protected]. It took forever to get through, but I did talk to a lady finally. She claimed that she didn't have my info. After much persistence, I ordered her to look up my credit card number and then she found me. She said I would be refunded the $34.95. I made sure I got a refund confirmation number, her name and her operator number. She said that when I ordered I was suppose to check "no" in the box if I did not want to be charged for the green tea. I know for a fact that I did check no. We will see if I get my refund.

I've been ripped off by this company as well. And I can see by all the complaints on this site that a lot of others have as well.
What happens with our complaints after we post them on this site? Does anything get done about it?

Hello this is Brittany with Ultra Lean Green. I work in customer service and complaints I just wanted to post our number so that anyone who is having any problems can contact customer service. Our hours are Monday – Friday 8am to 5:30pm MST and our number is [protected]. Please give us a call so that we can assist you in any way we can.
Thank you
Brittany

CAN WE ACTUALLY GET OUR MONEY BACK EVEN THOUGH IM ONLY 2 DAY LATE FROM THE 14 DAYS THEY GAVE ME TO TRY IT? THE STUFF DONT EVEN WORK AND I WAS CHARGED $79.99 FOR SOMETHIG THAT DONT WORK? WHEN CAN I GET MY MONEY BACK? ANYONE?