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UltimateFares / Rips people off

1 United States Review updated:
Contact information:

Ultimatefares.com and Cheapflightsales.com are located at 7100 Camino Real, Boca Raton, Florida and there number is [protected]. They are known in the industry to rip people off left and right. American Airlines has pulled their plates, because they ripped American Airlines off too. They charge you Travel Insurance thru Travel Guard even when you don’t choose Travel Insurance. Stay away they will rip you off too. I am an ex-employee and I can tell you horror stories on what they do. They are the complete nightmare on the Web. Stay Away before they rip you off.

Va
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Comments

  • Va
      2nd of Oct, 2008
    0 Votes
    UltimateFares - Online scam
    UltimateFares
    United States
    ultimatefares.com

    This website really is a scam. i tried to book a flight for the same day due to a family emergency. I kept on getting error messages after i gave my payment info and they prompted me to call their customer service. It ended up making the reservation in the wrong date. So i had to incur a cancellation charge and make new reservations. i ended up making numerous calls to find out the status. never received my ticket thru email (waited 5 hrs). They told me it was in the ticketing queue and should arrive in a couple of mins. i call an hour later only to find out that it had been canceled. So i had to make a 3rd reservation at a higher price. the whole time i was led in circles, the agents were rude and not understanding. they put me on hold for long stretches of time until they just hung up. If you keep calling them they flag you and are reluctant to help. none of their names and extensions are real. In the end i got charged 3 times for one ticket!!! Never using them again. WARNING: don't be mislead by their low fares, they'll raise them last min which you'll be responsible for.

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