The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

UltimateDVDShop.com / DVD fraud!

1 United States Review updated:
Contact information:
Phone: 1-877-788-7469

Dec. 3, 2007 placed an order for the complete series Emergency! Never got a second e-mail for confirming the processing order as they said would happen. Tried the toll free phone number on numerous occasions and did not even get an answer. Had at least 4 live chat sessions with 3 different ladies, all assuring me my merchandise would be delivered very soon. They even gave me a tracking number, but that was not a legitimate number according to canadapost.ca. I was also given the website www.ultimatedvdshop.com/process_order.php to help track down my order. That was not able to be found on the web. Was finally told my merchandise would be delivered between Jan. 17-21. Is now 2-1-08 and no sign of any merchandise. Tried the live chat room again and this time I didn't even get to talk to a live person. I was taken good!!!

More UltimateDVDShop.com Complaints & Reviews

Sort by: UpDate | Rating

Comments

  • Br
      22nd of Dec, 2007
    0 Votes
    UltimateDVDShop.com - Overcharged!
    Ultimatedvdshop.com
    North Carolina
    United States
    Phone: 910-822-3495
    www.ultimatedvdshop

    Can not get up with them, to see if my order is here charged me more than I agreed, sent me and order number will not answer the phone or the online customer service support.

  • Mo
      2nd of Feb, 2008
    0 Votes

    Charged my credit card, never received product!

  • St
      9th of Feb, 2008
    0 Votes

    I too got took by Ultimate DVD they sent my order for 195.00 but it was junk alot of the dvd's were blank and repeats of others they also had the TBS logo in the corner of what ones did play.I asked for replacement or refund and they did e-mail me that they would replace at their cost but never got them and no one will respond to e-mails and the phone has been temp. disconnected and live chat doesn't answer either. What a RIP-OFF. They mad sure it was beyond the 60 days so the credit card company cant do anything either.

  • Jo
      11th of Feb, 2008
    0 Votes
    UltimateDVDShop.com - Did not deliver merchandise!
    UltimateDVDShop.com
    United States
    www.ultimatedvdshop.com

    This company did not deliver any merchandise and will not respond to any of my emails and their phone is not working. Beware!

  • So
      12th of Feb, 2008
    0 Votes

    At least you got something in the mail. I was taken good. Charged close to 200.00 and never gor anything.

  • Br
      12th of Feb, 2008
    0 Votes

    I placed an order for the TV Series "Son of the Beach" on December 10, 2007.

    I recieved an e-mail on January 12, 2008 stating that the DVD was on back order.

    Since February 7, 2008 I have tried numerous times to contact the company at 1-877-7-TV-SHOW, without any success.
    I am now going to try the link that was provided to CANCELL MY ORDER!

    What a joke!

  • Ly
      8th of Mar, 2008
    0 Votes

    My order was placed 31 Dec. 07....nothing arrived. I am out 76.22.
    Now I can't even get an email or phone contact done.
    What a rip off!!

  • Ki
      10th of Mar, 2008
    0 Votes
    UltimateDVDShop.com - Charged my credit card and didn't send me product!
    UltimateDVDShop.com
    Canada
    Phone: 18777887469
    www.ultimatedvdshop.com

    I ordered 2 bj and the bear in December and i have not received them they charged my credit card then in janurary they said they were shipped. So where are they... Beware all!

  • Je
      27th of Mar, 2008
    0 Votes

    I got what I thought was my order but as I tried to watch them
    they didn't have all the shows and the ones that did would get to the last show and stop.I had order what was supposed to be the all 6 complete seasons of The Shield and also the complete Three Stooges but it does not have all the shows and some stop before they are finished and jumps ahead this company needs to be made accountable for the crap the are selling does anybody know what we could do? Has anybody contacted the BBB about this company if so what did they say?

  • Ri
      16th of Apr, 2008
    0 Votes

    I paid for a Vengeance Unlimited DVD set. My credit card was charged and then I was told by email that my order was on backorder. That was in January. Now it's April and their phone numbers don't work and the link to cancel my order does not work. Their email link also does not work.

  • Ed
      20th of Apr, 2008
    0 Votes
    UltimateDVDShop.com - Have not received merchandise
    Ultimatedvdshop.com
    Canada
    Phone: 18008771219
    www.ultimatedvdshop.com

    I ordered The Lone Ranger Complete Series and The 3 Stooges complete series and they sent blank discs to me...I contacted them and they said they would send out replacement discs and they have not come...They charged my credit card and said it would take months to get refund...Will they be in business in a month?

  • Ra
      7th of May, 2008
    0 Votes

    I do not know what this company is or is about and i did not authorize anything to be taken out of my account. If it does not stop now i will take further action.

  • Jo
      7th of May, 2008
    0 Votes

    I did not authorize this from being taken out of my bank please return the funds asap.

  • De
      8th of May, 2008
    0 Votes

    PDCustServ.com for 3 months took monies from my account i don't apply for anything on the internet. I want my monies back!!!

Post your comment