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no dvds received

Complaint Rating:  0 % with 0 votes
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United States
i ordered the Family Matters dvd set and never received it. I charged it on my card. what can I do about getting my money back?
Complaint comments Comments (7) Complaint country United States Complaint category DVD Order & Rental


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N  17th of Sep, 2009 by    0 Votes

ultimatedvdseries - Sold me BOOTLEG COPY

They (Ultimatedvdseries) are selling bootleg pirated coppies of every TV Show Possible. I ordered "THE NANNY" unbeknown to me that it was a bootleg copy. When I called them back and told them I wanted my money back and that I was going to report them they laughed at me and said " the F.B.I. is going to call you a nut. I called up my credit card compony and disputed the charges. I won the dispute and got my money back, however, I believe they should be shut down because the copyright owners of these T.V. Shows are not being paid for their copyrighted material. The copies are of poor quality and they all have the Lifetime LOGO in the bottom right hand corner of the T.V. Screen.
N  17th of Nov, 2010 by    +1 Votes
How do i track my ordre?
N  17th of Nov, 2010 by    0 Votes
How can i track or check the status of my order.
N  27th of Aug, 2013 by    0 Votes
Have you guys emailed this company? I got my tracking number when they emailed me. I’m a huge fan of classic TV series and when I find out that ultimatedvdseries.com has all the Tv series I’ve been looking for such a long time which are compiled on DVDs, I hurriedly placed an order. The packaged arrived after a week. My problem is with the functionality; all discs I tested are not playing in my region 1 DVD player. I emailed the company to file a complaint and received their response within the day. They asked me for some information about the player I’m using which I didn’t know that the discs will not play in older DVD players like 5-6 years old. They suggested trying it in another player which I did. I had a DVD player I purchased last month, and it completely worked there. I have no more complaints with the episodes or the quality of this whole set. But the quality can be rate as 9/10 but it’s fine. Now that I own the whole collection and generally I simply love this whole set, so I do recommend it. Really good business sense.
N  3rd of Sep, 2013 by    0 Votes
my order was processed and delivered in a proper way, they also gave me a tracking number and they always follow up my order's location so no worries at all. quality is good with complete episodes
D  12th of Sep, 2013 by    0 Votes
I recently purchased the complete collection of Columbo DVDs from ultimatedvdseries.com. Since there are lots of awesome show available in this website, I decided to place an order. They provide me the tracking information to monitor the shipping status of the package. The DVDs arrived in a well-timed manner. I checked each discs to be able to see its quality and if there are no scratches and defects. I noticed that I received 19 discs and not 25 as what has been advertised on their website. I contacted the seller immediately and asked where the missing discs are. One of the reps replied and suggested to check all the discs as they assured that the Columbo DVD set I received has all the complete episodes. They also explained to improve the quality of the DVD Collections that we they on sale, the number of DVDs in each collection may either increase or decrease. I go through all the discs and they were right, the whole set has all the complete episodes. While playing the discs, I must say that the quality is really first-class. It was very clear and totally watchable. I would certainly recommend this website to family as well as to my friends. Not only with the perfect set I received but also with the warm assistance they provide towards their customers.
D  28th of Nov, 2013 by    0 Votes
I think this place is a scam several people paid but did not receive the dvds, they do not e-mail you back and I never got an order #, they sure took my money in a hurry and I cancelled my card because other people said they took more money out of their accounts. There are alot of bad reviews on this company ck them out

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