Around Dec, 2006 I sent a tanzanite cluster ring in for repair because a stone was missing. I bought it from them for $100.00. It was set in sterling silver, and the first time I was going to wear I saw a stone was missing, I called, got an order # 5268123. I have not seen the ring since. I wrote a letter about three weeks ago, and have not heard from them, or had a phone call. I sent them all of the info they needed to take care of this.
Thank You, Susan Dunn