Ultimate Iron Works / Richard Wallace has Not delivered
On 4/5/2011 My Wife and I paid Richard Wallace of Ultimate Iron Works, $2500.00 for an Iron Door, we were told that if would take 4 to 5 weeks to complete. Well it's 06/17/2011 and we still have no door and no refund. We had called Richard Wallace about 3 weeks in and he said door was on track and would be done and installed within the next 2 weeks and after that is when the Non responsiveness started|.
those weeks come and go and NO DOOR, we call many times after that and get NO resonse at all from him|. Then a week later I get a call back from Richard who acts suprised the door hasnt been installed and apologies and says it will be installed this friday That was to be [protected]!.
I *** work and wait and call and guess what, no show and no call backs.. this goes on thru may till I get a call on 5/25/11 from a Joe with his company, hes says the glass is being delivered and they will install the door this friday on 5/27/11;. guess what again NO SHOW NO CALLS". I have called and requested my door or a refund several times and this guy doesn't care:. I have no recourse, So i am filing against him and his co. in court, have contacted the BBB and will be contacting the states attorneys office as this seems to be a habit for this guy. We will also be contacting a few local news sources as they have people that do reports on company like this.