Ulta Beauty reviews and complaints 1
View all 433 complaintsUlta Beauty - child
went to have my 2 grandsons hair cut and the cost was outragous first of all. they charged 25.00 each. the service was horrible and my grandsons hair looked worst than when we went in.it was gapped and ragged looking.they had enough nerve to ask for a tip for the stylist.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Store - 2779 S Market St, Gilbert, AZ 85295 Employee at Ulta Beauty- 7844 Rea Rd, Charlotte NC 28777 Gift card Service MangerGiving a Voice to Consumers
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Agreed with JudgeJoodie. Another thing, when employees scan the salon service sheet the register asks for a "non-cash tip" so the employee then asks the customer if they'd like to leave a tip SO it's not "having enough nerve to ask for a tip" but the employees job to ask if you'd like to leave a tip for the stylist.
Maybe you should have asked before the haircuts were done. It seems that customers that complian about the preice usually end up calling a good haircut an "bad haircut...