Ulta Beauty reviews and complaints 1
View all 433 complaintsUlta Beauty - hair and manager
I was in the salon one week ago. The person that did my hair changed the color of my hair after she said she was only going to put a clear gloss on. I had other appointments scheduled and I received phone call from nicole the manager that accused me of swearing at the stylist told me I wasn't welcome back and cancelled my appointments that I had. I told her why is she accusing me of something she wasn't there and she should ask me what happened. She told me she wouldn't subject her stylist to me. I am an extremely good customer at ulta and I am being being falsely accused and I feel the stylist is prejudice because I was speaking a different language and she commented on this several times. The stylist should've apologized to me for changing my hair color when she said it was clear gloss. I still tipped her 20% and had other appts. I just never intended to use her for color services again. I deserve an apology from the stylist and the salon manager
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Store - 2779 S Market St, Gilbert, AZ 85295 Employee at Ulta Beauty- 7844 Rea Rd, Charlotte NC 28777 Gift card Service MangerGiving a Voice to Consumers
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