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UKSoccerShop / no response and delays in delivery

1 Scotland, United Kingdom

I have ordered 1 shirt on the 11th Jul and it has been cancelled as it was out of stock, so I am supposed to receive a refund. Then, I ordered a second time a new shirt just 1 hour later and the order which supposed to arrive today (12th) or the lastest tomorrow (13th July) does not have any updates yet. I have been overcharged for a DHL fees. I asked to send it in the UK and they charged me 15£ whilst it is supposed to be 8.5£.
I am still waiting tomorrow, if not I will definitely request a full refund.

Jul 12, 2018

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