SUBMIT A COMPLAINT

UhaulI will not be using uhaul again and advise others to find somewhere else for their moving needs

Review updated:

On Sunday afternoon I looked up uhaul 's that were opened to transport items from Georgetown to Mt Pleasant. Drove to Daniels Island to find out you can't take a trailer more than 50 miles unless it is one way, although the website did not clearly state this (I was going 60 miles). Called the Uhaul in Georgetown, gas station attendant stated she didn't know if they even had trailers since she could only see trucks from the window. She was extremely rude and states the person handling the uhauls would not be back for a few hours. Then I drove to Downtown CHarleston, King street after calling to make sure they had a trailer and arrived at 4:57. They stated they closed at 5 and would not help us. After 3 attempts and 2 hours we were not able to get a trailer. I will not be using uhaul again and advise others to find somewhere else for their moving needs.

Sort by: UpDate | Rating

Comments

  • Jk
      Mar 29, 2011

    U-haul stores just rent and sell U-haul products, have experts working there and are not bad. Most gas stations that rent U-hauls have gas station attendants with just enough training to get your trailer or truck paperwork filled out and quick hook you up. But you can't show up three minutes before they close on a Sunday and expect them to serve you. Next time you rent a trailer, say you're using it local but make sure you return it to the same place you rented it from and before they close. Otherwise you'll get charged for another days rent.

    +1 Votes

Post your comment