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1 United States Review updated:
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I ordered a set of UGGs boots for my daughter for Christmas, then canceled the order because they could not deliver in time for Christmas. They have not refunded my money. I'm out $116.00. I have sent 4 emails to them. There is no contact address, phone number, etc. (which should have been a big clue to me).

The company is a rip off and don't do business with them.

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  • He
      4th of Mar, 2009
    0 Votes

    also got very bad experience with this rip-off website. I did not get either boots or my money back so far. I am thinking of reporting it as a scam...

  • Go
      14th of Mar, 2009
    0 Votes

    Do NOT do business with The customer experience is horrendous. They don't process your order. They don't ship your merchandise. They don't respond to your customer service inquiries. They only thing they do is charge your credit card.

    Google UggBootCentral. You'll find complaints ranging from people reporting they've been ripped-off to people reporting the products being sold are nothing but cheap UGG knock-offs.

  • Al
      19th of Mar, 2009
    0 Votes

    Yes I agree!! This Kelvin/Peter or whatever else stupid names he uses...nothing but a plain rip off. I would suggest everyone and anyone who has had a bad experience to report it to the local Australian authority (link below). Don't let scoundrel like this get away. Share your story with others...we should take action!!! I have just filed a complaint with my bank too!

  • Ca
      21st of Mar, 2009
    0 Votes

    I agree...After waiting more than 3 months for these boots they finally arrived. I was disappointed to find out they weren't actually the real thing. I then read the refund/return policy. What a joke!! I'm not sure there is a way to return. You can't return them if you are disappointed in their look, different brand than you thought, not what you expected, etc. Sounds reasonable????? They also agreed to give us a 20% discount because it took so long. I'm betting I'll never see that credit. They certainly didn't have a problem charging my credit card immediately upon ordering. Most good companies don't charge until shipping...

  • Sc
      21st of May, 2009
    0 Votes

    Do not buy boots from this company!!! I received them but they are NOT GENUINE UGGS!!! They look totally different!!! They don't even come in an UGGS box! I put a dispute on my
    credit card because I could not contact customer service at this company- no phone number for this business!!! I sent several e-mails and filled out a return form on line- NO RESPONSE!
    I ended up losing w/ the credit card and am out $116.00. THIS COMPANY IS A SCAM!!!

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