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2.0 16 Reviews

Reliantco Investments / UFX Complaints Summary

4 Resolved
12 Unresolved
Our verdict: When using services from Reliantco Investments / UFX with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Reliantco Investments / UFX reviews & complaints 16

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Newest Reliantco Investments / UFX reviews & complaints

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4:44 am EDT

Reliantco Investments / UFX inwestowanie w ufx

w 2019 r po telefonicznym kontakcie i po nakazaniu otoorzenie konkretnych pozycji przez agenta Milewski Robert w ciagu 20min stracilem caly kapital ponad 70000tys usa . zadzwomil agent i powiedzial ze ma pewnosc zysku a wygenerowal swiadomie straty podaje sprawe do sadu wzywajac na swiadka i oskarzonych P. eleni Pavlou, P.Agnieszke Muszynska P.Milewski Roberrt

Desired outcome: zwrot okradzione kapitału

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5:04 am EST
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Reliantco Investments / UFX I want all money back USD 600,000

I am a victim of UFX Global Limited, the offshore brand of Reliantco Investments. I am from UAE. I have been scammed by a company called UFX Global Limited. I have started with them on April 2020. I transferred more than USD 600,000 to ufx.com which is the approved domain of Reliantco Investments under Cysec.
They put me to lose all my money by guiding me to open unsuccessful positions. I want to get my money back
I discovered they are doing a hidden money laundry activities with different financial companies which they instruct us to send our money through them.

I already contact cysec for investigation of my case against Reliantco Investments Ltd but I think they misled them by answering that there is no relationship between them and UFX Global Limited which is not correct

UFX Global Limited is the offshore brand of Reliantco Investments and they are using the same domain (ufx.com) which is approved by cysec

They are using the offshore brands to scam people and steal their money

Also, they cheat people by claiming that their accounts managers have PHD in finance and they are experts and they will advise us on each and every transaction (when to open, what to take, etc) till I had a loss of USD 2,000,000 and then I lost all my money (USD +600,000)

I will go go back to cysec with all evidences proving the relationship between Reliantco Investments and Ufx Global limited but through a lawyer

I want everybody to know about these two companies to avoid dealing with them and withdraw all their deposits before losing everything

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4:13 pm EDT

Reliantco Investments / UFX Scam!

Never ever fall for such companies specially this one that called ufx! They delude you for putting all your money and savings! Not only this they convince you to take loans and sell things you have like your house or your car or jelewely for the excuse that they will put your money in stocks and they know the market very well.. The guy spoke to me called mahmood wakid and call himself a vip account manager! He swear to his clients that they will never lose any penny! In the top of this they pretend that they have a legal department it's even more rude and shameless than the previous person.. After taken all my money they wanted me to add more money for the excuse that I will retrieve and even make profit! How deceptive is this?! I have hired an attorney for this case and I am planning to escalate this to higher authorities and make a big scene on social media platforms to expose those scammers to the world and warn people if those thiefs!

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11:44 pm EST
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Reliantco Investments / UFX Credit card debit

I am contacting yourselves in order for you to assist me with a refund to my credit card for 324 USD.. £250.85
I was mis-informed about what I was actually paying for..I spoke to a Ben Grant who introduced me to UFX and asked if I knew how it works..I said I haven't a clue..he explained a little about it and asked how much I wanted to start trading with..I said approx £250..he said it wasn't much but I explained i only want to start with a little just to see how it works so he said ok..someone will call you tomorrow morning and tell you how it's doing as he quoted i couldn't check the market as you wasn't available at weekends and someone will call you in the morning..sure enough a guy called Mark called..went through the process with me..I didn't fully understand all the facts..he then asked me how much I wanted to make a month..I said approx £400-500 per month..he said surely more than that..he started to pressurise me into parting with a large sum of money which I don't have..saying move your money around saying £10000..etc..I ended the call as he was stressing me he rang back several times..Ieventually answerved..I asked him what happened about the £250 i had paid.. he told me it was for registration..not for trading..I would not have given any details if I had known exactly what it was for.
Please i ask you to refund my credit card for the amount shown.

Message from Santander:-
Santander Credit Card ending 1803: A purchase of £250.65 was made on 23rd of Feb at Reliantco Inves in Malta (324.00 USD).

Regards

Shaheena Aldridge

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1:33 pm EDT

Reliantco Investments / UFX ufx

I do not understand all the negative comments that I read in this post, but I see that all the bad reviews agree that they have lost some money… it will not be then that the bad review should be made to the investment capacity of each one instead to the platform tou are trading with?

Ufx is a trading platform that offers cfd like many other companies in the world, the variation of the prices in the market is created by the supply and demand forces, and that price variation will be the same in any online bróker.

The only aspect that will decide if you earn or lose money is your ability as an investor and the information you have, for this reason I highly recommend listening to the financial advisors of this platform and taking advantage of the tools it offers to study the market thoroughly.

In addition, as you can see on their website, the broker complies with cysec and fca regulations

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9:05 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Reliantco Investments / UFX forex

I have been scammed by Reliantco Investments Ltd, they are also called UFX

I was contacted by brokers Mr Izzet Kamer, Mr Levent Demir and Arda Polat who encouraged me to open an account with UFX. The brokers contacted me by telephone and email and encouraged me to invest in various financial trading namely gold, petrol and stock exchange. I was assured by brokers that as long as I do what the brokers ask me to do I shall win and that there will be no losses. The brokers reassured that I will make no loss and a win was guaranteed. In reliance on this representation, I entered into a contract with broker. The representation was an express term of the contract. In fact the representation was false and broker was in breach of the contract in that none of the investments made a return.

As a result of the misrepresentation, I have suffered loss and damage. In the circumstances, and they are liable to me for damages for misrepresentation and breach of contract.

I did not have any knowledge or experience in investments and I did outline this to brokers. The brokers encouraged me to open a professional account and told me to not to worry and to rely on their advice. They also confirmed that they will help and provide all the answers to complete the account and that they will complete the account on my behalf. The brokers have clearly been in breach of their role and provided incorrect and false information in order to complete the professional account.

I can inform you that all the telephone conversations were recorded. As these recordings are crucial evidence in this matter proving that financial advice was given by brokers to me. You give them notice that all the telephone recordings should be preserved as evidence. It is clear from the emails I received from brokers and the telephone conversations that brokers have introduced themselves as a authorised person to give financial advice. I was initially encouraged to make small investments. The brokers first made it look like that I was winning and making money. All the money I won was held in the account brokers opened. Further investment advice was given to me by brokers and I was pushed to make big investments which resulted in losses which was never mentioned by any of brokers.

I realised that they are regulated in another European Economic area (EEA) country and as you are aware in order to regulate certain financial activities the brokers should have been
authorised to carry out the said regulated financial activities. Please confirm with them whether their brokers were authorised to give financial investment advice to amateur investors such as me. As a result of the wrongful advice brokers gave, I suffered a loss totalling in the sum of $66.640 thousand dollars

I need your help in order to recover my money from these people. Please help me

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8:51 pm EDT
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Reliantco Investments / UFX Forex trading

I have opened an account with UFX on 4/7/2016 your agent Saeed Almalky took my account, persuaded me to put 100k $ as a VIP account with protection and minimal risk.
After few weeks of trading he said the account is losing and at least 80k is needed to save it.

I deposited the money on tuesday 9/8/2016. Suddenly he handed my case to a different person, named Farah,
who started to trade with me.. suddenly my account became zero, never heard from Farah.

I am calling the numbers i was given, i am getting replied to by customer service person who promises me to let them call me back.

I am getting calls back from Saeed who keeps on pushing me to add more money to gain more.

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11:36 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Reliantco Investments / UFX Cheating and credit card theft

dear sir i have many times treated by ufx.com i have been joined ufxmarkets.com since last one above years and total loss made around 25000 doller loss last so i have two compalaint to file against ufx and request you to read and take necessary action and any other trader will not trap again. 1st compalin is againstmr.[protected]@ufx.com (moradh hamed)who is a personnel trading trainer who cheated me on aug 29 while i was trading i ask some help from him about the trade he was given a wrong information and told me the trade was safe and the fund was in safe mode i believe his words and the same day eve when i chek my account all the money from my account was lost as because of he misleaded my trade and i emailed him there was no reply. i lost almost 6000 doller in this trade. i have to clear all my debt with the bank and there is no other way as my salary is very littlle to cover up my expences. my second complaind - on based this i complained to ufx about mr.ibrahim qasem called me he will help to recover this loss and offererd me to 50% of bonus on my deposit. so i decided to trade on safe mode only and on 2 nd oct i have deposited 2200 doller on the eve of non farm payroll data and i have traded and make profit of 1500 doller as because of i am not an experience trader i chose this date for safe trade and i withdraw full cash of 3700 doller because the ufx never support the trader ever on 5th of oct mr. ibrahim qasem called me and he offered the same as before what he told and forced me to pull back 3700 usd and with out my permission he took 1300 usd from my credit card and offer me “he will take the risk in the trade and will make the safe trade” as i don’t have internet access in every time and he offered the safe trade and all the trade was he done tru dealing room he was a small profit also and again and again he was trying to take money from my account and the credit card came over limit so i told him i don’t have more money to deposit and i want to withdraw cash on or before 15th oct on oct 8 he opened 2 trade tru dealing room and one trade made 100 doller and other trade made me full loss of money and as i don’t have net access i don’t aware about this loss he called me on friday and ask to open deal and make 100 doller profit and he did not even told my loss in the account on saturday only i knew that all my money was lost as i knew he was trapped me again. coz he ask me to trade opposite direction while the gpb against nzd was falling he force me to buy gpb of 400, 000. while he knew its very dangerous trade why he oppened this account i don’t know and i emailed him and ufx team there was no reply. from all my experience the team is asking to deposit more and more money one i told no cash available they will trap us and making the trader a heavy loss so i humply request to the honarable pls take necessary action against these type of malpractices so that the trader go safe. could you pls any one help to sort

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Resolved

MY CASE HAS RESOLVED THANK YOU I HAVE COMPLAINED TO SUPPORT TEAM AND CONTINOUSLY CONTACT WITH THEM ABOUT THE COMPLAINT AND TOLD THEM I WILL TAKE FURTHER ACTION AGAINST THE COMPANY AFTER TWO MONTHS THEY CALLED ME AND MUTUAL AGREEMENT WE SETTELED THE MATTER THANK YOU TO ALL

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6:59 am EST

Reliantco Investments / UFX Forex - misleading and heavy loss

dear sir i have many times treated by ufx.com i have been joined ufxmarkets.com since last one above years and total loss made around 25000 doller loss last so i have two compalaint to file against ufx and request you to read and take necessary action and any other trader will not trap again. 1st compalin is againstmr.[protected]@ufx.com (moradh hamed)who is a personnel trading trainer who cheated me on aug 29 while i was trading i ask some help from him about the trade he was given a wrong information and told me the trade was safe and the fund was in safe mode i believe his words and the same day eve when i chek my account all the money from my account was lost as because of he misleaded my trade and i emailed him there was no reply. i lost almost 6000 doller in this trade. i have to clear all my debt with the bank and there is no other way as my salary is very littlle to cover up my expences. my second complaind - on based this i complained to ufx about mr.ibrahim qasem called me he will help to recover this loss and offererd me to 50% of bonus on my deposit. so i decided to trade on safe mode only and on 2 nd oct i have deposited 2200 doller on the eve of non farm payroll data and i have traded and make profit of 1500 doller as because of i am not an experience trader i chose this date for safe trade and i withdraw full cash of 3700 doller because the ufx never support the trader ever on 5th of oct mr. ibrahim qasem called me and he offered the same as before what he told and forced me to pull back 3700 usd and with out my permission he took 1300 usd from my credit card and offer me “he will take the risk in the trade and will make the safe trade” as i don’t have internet access in every time and he offered the safe trade and all the trade was he done tru dealing room he was a small profit also and again and again he was trying to take money from my account and the credit card came over limit so i told him i don’t have more money to deposit and i want to withdraw cash on or before 15th oct on oct 8 he opened 2 trade tru dealing room and one trade made 100 doller and other trade made me full loss of money and as i don’t have net access i don’t aware about this loss he called me on friday and ask to open deal and make 100 doller profit and he did not even told my loss in the account on saturday only i knew that all my money was lost as i knew he was trapped me again. coz he ask me to trade opposite direction while the gpb against nzd was falling he force me to buy gpb of 400, 000. while he knew its very dangerous trade why he oppened this account i don’t know and i emailed him and ufx team there was no reply. from all my experience the team is asking to deposit more and more money one i told no cash available they will trap us and making the trader a heavy loss so i humply request to the honarable pls take necessary action against these type of malpractices so that the trader go safe. pls help me to recover the amount

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Therese01
, US
Mar 19, 2016 3:58 pm EDT

This company offers no deposit bonus so i make 3000 dollars plus but now they don't give this money and they this offer only for seven days but i know i claim befbefore it and now they finished my money

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family Nick
, US
Dec 27, 2015 4:56 am EST
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I have read your issue, try refundyourmoney.net they can help you like they helped me and retrieved my money.

Good luck!

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5:54 pm EDT
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Reliantco Investments / UFX Unable to close my account and refund my money

Hi I was being taunted by Ufx after i install their Ufx app over google play out of curiosity. when i register my email with them, they started to email and even call me from England to convinced me how trustworthy they are, and how they like to show me the rope in forex trading to become a competent trader . I eventually give in and deposit 1000 US Dollars with them before finding out their lousy reputation over the internet. When i decided to close my account with them . They refused to refund my money and request me to give them further detail of my identification card and credit card pictures front and back.

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family Nick
, US
Dec 27, 2015 4:53 am EST
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I have read your issue, try refundyourmoney.net they can help you like they helped me and retrieved my money.

Good luck!

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3:31 am EDT
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Reliantco Investments / UFX Fraud action

Dear Sirs
I have been exposed to fraud action by a scam company existing in Belize, I lost 18000$ at once.
Company name and adress:
Address:
UFX Trade Limited
35 New Road, Belize City
Belize
+44.203.608.1558 Fax: +44.203.608.1559
www.ufxmarkets.com

Belize International Business Company Act 2000 with Registration Number 136450, who is the holder of the trade name UFXMarkets .

Please advice how to take the legal actions against this fraud company which lives on sucking people money.

I would like to pay your attention that there are more than 30 complaints previously with total loss of 1.8 million $.

your support in this issue is much appreciated

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haroon ali
, AE
May 17, 2020 11:40 pm EDT
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I hope u well dear sir I am trying deposit to my ufx account in same email adress from my visa debit card but not working please help me 

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JamesJames1407
, US
Nov 08, 2019 5:23 am EST
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Great platform.
I like it. Made some good profits so i can not complain, everything going great.

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JuhaA
, US
Nov 07, 2019 9:29 am EST
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Best broker i have tried. Trading Central is the best tool i have come across in my 5 years of trading.. It gives me instant information on when an asset is expected to go up or down in price!

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RSaleh
, US
Nov 06, 2019 10:04 am EST
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Been with the company a while now and i can only say good things. Always getting information on email of up coming events on the market.

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SalminenT
, US
Nov 06, 2019 9:14 am EST
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Best broker i have tried. Trading Central is the best tool i have come across in my 5 years of trading. It gives me instant information on when an asset is expected to go up or down in price!

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MartinezA
, US
Nov 06, 2019 8:44 am EST
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New to ufx.com but i have experience from previous brokers, not so good experience but i was convinced to get started again . I made an online registration i was explained how things can work better with a manager working with me so i gave it a try with 800 euros and my experience is very different from before. I am making profits and learning more than i ever did before.Glad i am having a good experience.

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Mats Antonsson
, US
Nov 06, 2019 5:53 am EST
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Works very well! i have had no issues with the platform. Other platforms i have tested in the past sometimes do not open positions but with UFX everything is working.

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AlexNov75
, US
Oct 31, 2019 10:37 am EDT
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Company works as i would expect from a broker or any other service provider.

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Martin1A
, US
Oct 30, 2019 10:15 am EDT

Simple interface on the smartphone and on the computer, it is accessible to everyone.
But you need to trade yourself, it is very easy to learn with them how, so if you have few hours a week they will provide you good service.

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Damgaard
, US
Oct 30, 2019 9:20 am EDT

Thanks for the live session on Anydesk !
They gave me session on Anydesk, showed how to use the platform before I made a deposit, no one did that for me before and it was super productive and helpful for me. Great support!

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7:18 am EDT

Reliantco Investments / UFX Manager provided only bad trades

I registered on the website of UFX Makrets and my account manager provided me several small trades. But later I had serious trade and I lost, and my account became negative. I received the phone call from my manager, and he told me that I needed to invest more. So after that I only saved my account, and all trades were bad for me. I think that the company did it on purpose. Now I can’t contact them and asked to delete my account. Please, if someone here had the same experience, can you help to return money back?

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fx123
, SE
Sep 17, 2014 1:51 pm EDT

it is true that they purposely lose the money

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4:28 pm EDT
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Reliantco Investments / UFX Put me in to Trade out

Today CRUDE OIL reached up to USD $99.36 and Lowest is USD $97.37 till now.
My Open Rate: USD $97.59
TRADE OUT or Close Rate: USD $99.43
99.36-97.59 (today's high rate - open rate)
=1.8*10'000
=18'000.
My balance was USD $18'513.44
18513.44*4% = USD $740.53
18'513.44*1% = USD $185.1344
18'513.44*0% = 0 (USD $13.44)

I sold Crude oil for Deal Amount: 10'000.00 contracts on 12/03/2014 at 15:59 GMT
Open rate $97.59
Closed rate $99.43 (including 7 spreads {99.36+00.07=99.43}) on 16/03/2014 at 22:00 GMT
My total deposit was USD $18'513.44
Each pip was $100
99.43-97.59=1.840
1.84*10'000=USD $18'400
They TRADE OUT me, when I have balance USD $113.44
UFX Market rules for TRADE OUT is that TRADE OUT will take place when you reached 4% of your total balance. I requested them to put my TRADE OUT at 0% YESTERDAY. My account manager he said that he will talk to his superior manager and get back to me, about the 0%. Finally, they TRADE OUT me, when CRUDE OIL REACHED its maximum price yesterday(16/03/2014 at 22:00 GMT) at USD $99.43, when I still have balance of USD $113.44. This balance is enough to retain me from TRADE OUT, if my account is at 0% TRADE OUT (as per my request). If the TRADE OUT is as per the UFX MARKET rules, then it is 4%, that means 18513.44 * 4%= 740.52. My complaint is they did not follow the UFX MARKET rules for TRADE OUT or they did not accept my TRADE OUT request at 0% either. Instead, my account manager defend him self by saying that they put my TRADE OUT at 1%, without getting my permission or further any notice. Because I did not agree with 1%. I was not happy with his answer, so that I requested my account manager to put me to his superior manager. His superior manager is saying something completely different that they put my TRADE OUT at 0%. If they really put me TRADE OUT at 0% that means my account will resist TRADE OUT till USD $99.44, BUT crude oil never gone up that high on 15th and 16th march2014. Instead, CRUDE OIL has gone down to USD $97.37 which means, I would have made profit.

According to superior manager statement (over the phone) they put my account TRADE OUT at 0%, which means they accepted my TRADE OUT request from 4% to 0%. That means my account can resist till $0 BALANCE, so the fact is I am not TRADED OUT YET AND I MADE PROFIT AT 15:30 GMT ON 17/03/14. I have few screenshots as a proof and I hope all my phone conversation with UFX MARKETS are recorded from the day one. I was helpless and cornered, because they are defending them-self to agree their fault. I request you to help me to get my full balance which is USD $18513.44 and profit, if possible.
*PLEASE NOTE: I DON'T KNOW ANYTHING ABOUT FOREX. ON THE DAY 1, WHEN I STARTED TRADING. UFX MARKET PEOPLE PROMISED THAT THEY WILL EDUCATE ME. THEY ARE TRYING TO TAKE ADVANTAGE OF MY INNOSENSE.
THEY FORCED ME TO DEPOSIT MONEY AND THEY ARE BEHIND ME FOR ABOUT 6 TO 8 MONTHS. THEY COMPARED THEM WITH A BANK. NEVER TOLD ME ANYTHING ABOUT LOSING MONEY, UNTIL I STARED THIS PARTICULAR TRADE. THEY JUST SPOKE ONLY ABOUT PROFIT AND FORCED ME TO DEPOSIT MORE MONEY. ONLY IF, I DEPOSIT THEY GIVE ME GOOD TRADE. THAT PARTICULAR DAY, I REFUSED TO DEPOSIT MORE MONEY AND THEY GAVE ME TRADE FOR $10. I GOT UPSET AND STARTED TRADING MYSELF AND I END UP IN THIS STAGE.
Thank you and regards
Ayman
MY UFX MARKET USER NAME: ayman07
email: aa.[protected]@gmail.com

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fx123
, SE
Sep 17, 2014 1:54 pm EDT

this is true, it is terrible

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11:48 pm EDT
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Reliantco Investments / UFX Refund my deposit

The account manager Gail Koffer agreed to refund me the money in my account less the £150 that I was given as a bonus when I open the account with Ufxmarkets. Initially I open the account with 500 dollares and paid in another 500 dollares.I have asked to withdarw from the company the total amount of my account which came to £966.07. The money should be transfer back to my credit card account as initially agreed. Despit several phone calls and emails the money has not been transfered to my credit card and they just are ignoring my claims with false promises asking me to be patient and so on.

I am sure I am not the only one in this situation.

Can you please help to recover my money legally?

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Update by Owen Pinto
Jun 13, 2012 3:04 pm EDT

Deposit has been refunded and transfered back to my credit card now.

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12:27 pm EST
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Reliantco Investments / UFX is it a scam

I just want to find out if reprofinance is a real online investment or a scam a friend of mine has invested a lot of money with them I just find it very dodgy as they offer very high returns but I can not find anything on their website that states they are a scam or ponzi scheme, while at what about ufxmarkets are they real also and Iforex, please help any one with information.
Thanks

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Dakin8
Saskatoon, CA
May 01, 2012 12:43 pm EDT

ufxmarkets is a scam they delay giving any money back that you request from them or you don't get it back at all.

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Jake Whisper
confidential, GB
Dec 20, 2011 2:53 pm EST

UFXmarkets is a regulated company by the Cysec regulation as well as Mifid. That means that European regulation covers them.

Your best option would be to check with both regulatory boards to see what those different companies histories are.

You other option is to go to Google News and see what's written about them. Iforex seems to have had a lot of trouble recently and have been all over the news. UFXmarkets looks clean. Reprofinance seems oddly too clean.

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GarryJ
None, GB
Dec 20, 2011 1:59 pm EST
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UFXMarkets are defently for real.

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11:50 am EST
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Reliantco Investments / UFX Software failure FX trading

Over the period of 3 months I had several problems doing fair trades on the companies platform. Initially they admitted and corrected my account in a small way.After that I had several problems and reported every single one by e-mail, phone or chat room.Some was resolved, but finally I lost most of my trades, like the first time, because the platform did not respond in time or gave error messages. Unfortunately, the personnel would not admit that they have an obligation towards their customers.I then received an e-mail in my inbox that was not meant for me. This really made it clear that UFX received money from customers(As much as account managers can milk out of you) and then are very reluctant to pay it back. For them it is a win-win situation.I have that e-mail where they discuss a certain customer and can make it available if needed.It makes for very interesting reading and it shows that clients are manipulated into taking bigger risks, as it suits UFX if they never pay the profits back.
David Kruger South Africa.

Read full review of Reliantco Investments / UFX and 2 comments
Update by David Kruger
Nov 28, 2011 12:48 pm EST

Elma Kruger commented after sharing the pain of David's experience

Update by David Kruger
Nov 28, 2011 12:46 pm EST

If brokers just realise that for every trade that goes wrong, there are consequences for the trader and he has to make quick decisions.It can lead to disaster. They are so shortsighted to think that no-one will complain and they will not have bad publicity. Plse send the e-mail that you "intercepted" It could make nice headlines.

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aniker garg
, IN
Apr 13, 2016 10:53 am EDT

Ufx lost my money with account manager

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D
Dakin8
Saskatoon, CA
May 01, 2012 4:24 pm EDT

Complain to your credit card company if you made a deposit with them using a credit card and complain to your local Financial services commission.

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Reliantco Investments / UFX contacts

Phone numbers

800 035 702 407 +420 228 882 270 More phone numbers

Website

www.ufx.com

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